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Hotel Chartreuse

3.0 star property

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Photo gallery for Hotel Chartreuse

Italian cuisine
Italian cuisine
Exterior
Italian cuisine
Italian cuisine

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar
$180
includes taxes & fees
Jan 20 - Jan 21

Explore the area

View in a map
142 Staatsstrasse, Hilterfingen, BE, 3626
  • Place, Lake Thun
    ‪5 min walk‬
  • Place, Schadaupark
    ‪6 min walk‬
  • Place, Schloss Schadau
    ‪9 min walk‬
  • Airport, Bern (BRN-Belp)
    ‪26 min drive‬

Room options

View all photos for Double Room

Premium bedding, down comforters, in-room safe, desk

Double Room

9.6 out of 10
Exceptional
(15 reviews)
  • 215 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Double Room Single Use

Premium bedding, down comforters, in-room safe, desk

Double Room Single Use

9.4 out of 10
Exceptional
(3 reviews)
  • 215 sq ft
  • Sleeps 1
  • 1 Double Bed

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About this property

Hotel Chartreuse

3-star Hilterfingen hotel walkable to Lake Thun
A restaurant, a bar/lounge, and a coffee shop/cafe are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include coffee/tea in a common area, a library, and free newspapers.
Hotel Chartreuse offers 16 air-conditioned accommodations with safes and bathrobes. Beds feature down comforters and premium bedding. A pillow menu is available. Flat-screen televisions are featured in guestrooms. Bathrooms include showers, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free international calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This Hilterfingen hotel also offers a library, a terrace, and tour/ticket assistance. Complimentary self parking is available on site.

Hotel Chartreuse is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 10:00 AM.
Osteria da Pasquale - This restaurant specializes in Italian cuisine. Guests can enjoy drinks at the bar. Reservations are required.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Osteria da Pasquale

Things to do

  • Library

Family friendly

  • Soundproofed rooms

Conveniences

  • ATM
  • Free newspapers in lobby
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Air conditioning
  • Desk
  • Free international calls
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 6:30 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 1.00 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 3.00 per person, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Hotel Chartreuse Hilterfingen
Hotel Chartreuse Hotel
Hotel Chartreuse Hilterfingen
Hotel Chartreuse Hotel Hilterfingen
Chartreuse Hilterfingen
Hotel Hotel Chartreuse Hilterfingen
Hilterfingen Hotel Chartreuse Hotel
Hotel Hotel Chartreuse
Chartreuse

Hotel Chartreuse Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 135 out of 178 reviews
Rating 8 - Good. 36 out of 178 reviews
Rating 6 - Okay. 4 out of 178 reviews
Rating 4 - Poor. 3 out of 178 reviews
Rating 2 - Terrible. 0 out of 178 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Ka Shing Jacky

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Firstly A Massive Thanks to the staff especially Atesh, the best receptionist for my whole swiss travel trip. He is fluent in multiple languages. Fun and helpful and even suggested a great restaurant with the reservation service for me and my partner. The room is large and clean. Comfortable bed. Nearby with lots of supermarkets to choose from within 3mins walking to each of them. Breakfast was great in quality but could have more dishes to offer if possible. But the food offered was very very nice indeed. I asked for scambled egg, half boiled egg and fried egg and the cook made it perfect just the way I love it. Overall Highly Recommended!
Nice view from the second floor. The weather coul be better and it will be amazing for sure!
Stayed 1 night in Oct 2025

6/10 Okay

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very clean. Everything in my room looked new. It is a simple room but it had everything I needed for my stay. Breakfast was good. Beds are comfortable. Staff is friendly and helpful.
Stayed 1 night in Sep 2025

10/10 Excellent

Salman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. Very clean and well kept. Ates offered amazing customer service and I would recommend to everyone.
Stayed 1 night in Sep 2025

10/10 Excellent

Fred

Stayed 2 nights in Aug 2025

10/10 Excellent

Latika

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at the hotel was warm and welcoming thanks to the host and staff… they guided me on my travel plans in Switzerland and made sure my stay at the hotel was very comfortable! Memorable stay!
Stayed 4 nights in Aug 2025

8/10 Good

Anca

Stayed 2 nights in Jun 2025

10/10 Excellent

TRACEY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small but friendly and clean hotel . Helpful staff.
Stayed 6 nights in Jun 2025

10/10 Excellent

JESS

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, close to the lake
Stayed 2 nights in Jun 2025

10/10 Excellent

Whitney

Stayed 3 nights in May 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a memorable stay. This is my home in Switzerland for 9 days! ☺️
Stayed 8 nights in Jan 2025

8/10 Good

Eric

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed staying in this hotel although the room was small and no elevator. The staffs were nice and helpful.
Stayed 2 nights in Oct 2024

10/10 Excellent

Kristi

Liked: Amenities, property conditions & facilities
I cannot say enough about this stay!!! Sooooo AMAZING! The view from my room made me want to move there!! & I think i had the best breakfast of my life at this hotel as well:). Very good fresh food!! It was very accommodating & the staff were very friendly! If you go to Thun, stay at this hotel! ❤️❤️❤️
Stayed 3 nights in Sep 2024

8/10 Good

Pam

Stayed 1 night in Sep 2024

10/10 Excellent

Jason

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely outstanding property and staff! Very comfortable and up to date. Restaurant was terrific. Staff very friendly and food very well prepared and presented! Highly recommend visiting!!
Stayed 1 night in Sep 2024

10/10 Excellent

Samal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2024

4/10 Poor

Wei

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
the restaurant not open on Sunday after 5:00pm, causing us a lot of trouble. no staff members to find when in trouble. The room is spacious, but no basic chair and stand, etc. The bath room light is automatically off for a short time several times during a shower.
Stayed 1 night in Aug 2024

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dreamy location and Italian food!

Fabulous boutique property with amazing Italian restaurant downstairs! I’m still dreaming about it! Bus stop just steps away. 10-minute to Thun. Next to Thun Lake. Loved the big windows looking towards the hills from our room. Enjoying delicious dinners during luscious rainstorms is etched in my memories. I loved it.
Stayed 2 nights in Aug 2024

4/10 Poor

Bryan

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

Stay Elsewhere in Summer

Not recommended in Summer. Maybe better in Winter. Way overpriced for what you get, even considering the location. The service is almost nonexistent (rarely present), although very friendly when attended. There’s no AC and no fans so the rooms get super hot. It does cool off in the evening but with the windows open you will (a) get noise and cigarette smoke from the restaurant below until 11 or 12, and (b) get a ton of road noise all throughout the nights. There’s no fridge in the rooms, only one tiny one shared by all the guests on the first floor. There’s no coffee maker in the room, only one shared by everyone. There’s no kettle at all so sorry if you prefer tea. The parking can be tricky in the evening when the restaurant is running, and very limited additional parking nearby. The downtown is not within walking distance. The best thing about this hotel is the proximity to the lakeside park across the street which is nice. Overall would have preferred to stay somewhere much nicer in Bern for $100CH less per night.
Stayed 3 nights in Aug 2024

10/10 Excellent

Gladys

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Laura

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was great and it was wonderful to have parking right behind the hotel. Very close to 3 grocery stores and just a 2 minute walk to the lakeside for swimming or a beautiful walk along the lake. Only thing to keep in mind is no elevator at the property. Rooms are also a little small and got quite warm with no AC.
Stayed 7 nights in Jul 2024

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay owners are very friendly, thoughtful and helpful.Lovely spot just a minute and a half walk to shore of the Lake.The in house restaurant is excellent the staff serving breakfast and in the restaurant look after everyone so well .We had a fantastic week , just one minor point the weather was particularly warm at times a ceiling fan would be welcome. As I say a minor point did not impact on a great stay at the hotel and very enjoyable weeks holiday.Also a mention to the lakeside cafe owned by the hotel , also cheerful friendly staff with great food and drinks.Beautiful spot to sit at peaceful lakeside cafe in the evenings.
Stayed 7 nights in Jul 2024

8/10 Good

Dana

Liked: Cleanliness, staff & service, property conditions & facilities
Was a perfect 3 star hotel. Just fab!!
Stayed 1 night in Jul 2024

10/10 Excellent

BRIAN

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was exceptional and the breakfast was a much welcomed meal.
Stayed 1 night in Jun 2024