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Hilo Reeds Bay Hotel

2.0 star property

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View from property
Standard Studio (1 King Bed) | Terrace/patio
Lobby
Fridge, microwave, coffee/tea maker, cookware/dishes/utensils
Standard Studio (1 King Bed) | Iron/ironing board, bed sheets

Reviews

8.0 out of 10
Very good

Popular amenities

  • Housekeeping
  • Kitchen
  • Laundry
  • Free WiFi

Explore the area

Map
175 Banyan Drive, Hilo, HI, 96720
  • Coconut Island Park
    ‪10 min walk‬
  • University of Hawaii at Hilo
    ‪4 min drive‬
  • Port of Hilo
    ‪6 min drive‬
  • Hilo, HI (ITO-Hilo Intl.)
    ‪7 min drive‬

Room options

View all photos for Standard Studio (2 Double Beds)

Standard Studio (2 Double Beds) | Iron/ironing board, bed sheets

Standard Studio (2 Double Beds)

  • 324 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio, 1 King Bed, Bay View

Studio, 1 King Bed, Bay View | Iron/ironing board, bed sheets

Studio, 1 King Bed, Bay View

  • 324 sq ft
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Studio (1 King Bed)

Standard Studio (1 King Bed) | Iron/ironing board, bed sheets

Standard Studio (1 King Bed)

  • 324 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio, 2 Double Beds

Iron/ironing board, bed sheets

Deluxe Studio, 2 Double Beds

  • 324 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Studio (1 King Bed)

Iron/ironing board, bed sheets

Deluxe Studio (1 King Bed)

  • 324 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 2 Double Beds, Bay View

Iron/ironing board, bed sheets

Studio, 2 Double Beds, Bay View

  • 324 sq ft
  • Bay view
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Castle Hilo Hawaiian Hotel

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.1 out of 5, Very Good, (1226)
The price is $169
per night
$235 total
includes taxes & fees
May 3 - May 4
Castle Hilo Hawaiian Hotel

About this property

Hilo Reeds Bay Hotel

Hotel in Keaukaha
This hotel features an outdoor pool, laundry facilities, and express check-in. WiFi in public areas is free. Additionally, express check-out and a vending machine are onsite.
Hilo Reeds Bay Hotel offers 50 accommodations with coffee/tea makers and hair dryers. Kitchenettes offer refrigerators, microwaves, and cookware/dishes/utensils.

Bathrooms include showers and complimentary toiletries. 32-inch flat-screen televisions come with cable channels. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hilo Reeds Bay Hotel features an outdoor pool, a terrace, and a vending machine. Public areas are equipped with complimentary wireless Internet access. This beach hotel also offers laundry facilities, express check-in, and express check-out.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Things to do

  • Outdoor pool

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • On the bay
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Tile flooring in public areas
  • Upper floors accessible by stairs only

More

  • 1 building
  • 3 floors

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Ceiling fan
  • Fan
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours), key retrieval

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - W20358722
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The guestrooms at this hotel are not accessible to wheelchairs at this time.

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 9:00 AM to 7:00 PM
Alcohol is not served or permitted at this property

Property is also known as

Hilo Reeds Bay Hotel
Reeds Bay Hotel
Hilo Reeds Bay
Reeds Bay
Hilo Reeds Bay Hotel Hawaii
Hilo Reeds Bay Hotel Hilo
Hilo Reeds Bay Hotel Hotel
Hilo Reeds Bay Hotel Hotel Hilo

Hilo Reeds Bay Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 380 out of 1002 reviews
Rating 8 - Good. 338 out of 1002 reviews
Rating 6 - Okay. 166 out of 1002 reviews
Rating 4 - Poor. 64 out of 1002 reviews
Rating 2 - Terrible. 54 out of 1002 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sy

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Jana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Brandon

Liked: Staff & service
Stayed 3 nights in Jan 2025

6/10 Okay

Cindy

Liked: Cleanliness, staff & service
Stayed 3 nights in Jan 2025

10/10 Excellent

Folly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Abigale

Business traveler, Traveled with family
Liked: Staff & service
Disliked: Cleanliness
We were quite shocked when we first arrived, pictures are a little deceiving. Check in process was very easy. When we opened the door to our room first impression the room did not smell clean, smell was a strong musty, mildew smell. The room itself did not seem very clean. There were small spider webs and spiders everywhere. The bathroom itself was clean which was good. The good thing about the place is it was quiet. To find parking at night is pretty tough, you might have to park on the street which is pretty scarce also. What I can say about the property is nice a quiet and the staff was friendly. I definitely would not stay here during the hotter seasons since they do not have air conditioners. We stayed here in January and it was still very warm in the room even at night with the windows open.
Stayed 2 nights in Jan 2025

6/10 Okay

Heywood L

Liked: Cleanliness, staff & service

Acceptable. Good location near airport and Ken’s.

Spent one night. Fans, but no AC. Bed and pillows okay. Kitchenette. No tissues in room. One trash basket (bathroom). Very close to airport so some noise from planes. Nice lady at reception.
Reeds Bay Hotel
Stayed 1 night in Jan 2025

10/10 Excellent

Adriana

Stayed 1 night in Jan 2025

8/10 Good

Hélène

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Pamela

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
It was a tiny room with stains on the carpet but the staff was awesome the kitchen space small but useful. The fans a nice touch (a celing fan and two up right!) parking easy, ease from airport great… for the price? It was great!
Stayed 1 night in Jan 2025

8/10 Good

Raye

Liked: Staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

Jill

Stayed 1 night in Jan 2025

10/10 Excellent

Matthew, Wailuku

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, room comfort

We will return!

Excellent location. Clean and quiet. No bugs. Okder facility. Friendly staff. We recommend the rooms with balconies on the pool side.
Stayed 6 nights in Jan 2025

10/10 Excellent

donna

Disliked: Room comfort

Great little hotel with a five star view

Stayed 1 night in Jan 2025

6/10 Okay

Pamela

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2025

10/10 Excellent

Zixian

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely lovely hotel and super friendly and helpful staff. The sea view and the sunshine is amazing.
Stayed 2 nights in Dec 2024

8/10 Good

Humaira

Liked: Cleanliness, amenities
Good customer service.
Stayed 1 night in Jan 2025

10/10 Excellent

phoebe

Liked: Property conditions & facilities, room comfort

what i needed and more

extremely clean friendly at front desk and house keeping accommodated my extended last minute stay and the need to extend was able to have doordash delivery the fridge coffee maker sink microwave is exactly what i beeded
Stayed 2 nights in Jan 2025

6/10 Okay

Paul, Nashville

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
This is a three-story building. Nowhere on the reservation pageis it listed that there is no elevator. This is certainly a problem for those with limited mobility. Temperature was cool and no need for air conditioning in early January but during the summer months I imagine there would be a need and there is no air conditioning available. Internet was spotty at best and did not work in the room. TV did not work reliably because of poor Internet connection. Probably would not stay here again.. I realize this is a budget motel but there are significant limitations
Stayed 2 nights in Jan 2025

4/10 Poor

Audrey

Stayed 3 nights in Dec 2024

8/10 Good

Al

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great area
Stayed 1 night in Jan 2025

10/10 Excellent

Justina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was decent, staff very pleasant. Probably the nicer hotel we stayed in.
Stayed 1 night in Dec 2024

8/10 Good

Junlin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean.
Stayed 5 nights in Dec 2024

10/10 Excellent

DONNA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The grounds were beautiful and it was a quiet convenient location.
Stayed 3 nights in Dec 2024