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Hilo Reeds Bay Hotel

2.0 star property

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Photo gallery for Hilo Reeds Bay Hotel

View from property
Standard Studio (1 King Bed) | Terrace/patio
Lobby
View from room
Parking

Reviews

8.0 out of 10
Very good

Popular amenities

  • Housekeeping
  • Kitchen
  • Laundry
  • Free WiFi
$183
includes taxes & fees
Oct 21 - Oct 22

Explore the area

View in a map
175 Banyan Drive, Hilo, HI, 96720
  • Place, Coconut Island Park
    ‪10 min walk‬
  • Place, Port of Hilo
    ‪3 min drive‬
  • Place, University of Hawaii at Hilo
    ‪5 min drive‬
  • Airport, Hilo, HI (ITO-Hilo Intl.)
    ‪5 min drive‬

Room options

View all photos for Studio, 1 King Bed, Bay View

Studio, 1 King Bed, Bay View | Iron/ironing board, bed sheets

Studio, 1 King Bed, Bay View

9.4 out of 10
Exceptional
(12 reviews)
  • 324 sq ft
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio (1 King Bed)

Iron/ironing board, bed sheets

Deluxe Studio (1 King Bed)

8.0 out of 10
Very good
(15 reviews)
  • 324 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Studio (1 King Bed)

Standard Studio (1 King Bed) | Iron/ironing board, bed sheets

Standard Studio (1 King Bed)

8.2 out of 10
Very good
(53 reviews)
  • 324 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio, 2 Double Beds

Iron/ironing board, bed sheets

Deluxe Studio, 2 Double Beds

8.2 out of 10
Very good
(25 reviews)
  • 324 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio, 2 Double Beds, Bay View

Iron/ironing board, bed sheets

Studio, 2 Double Beds, Bay View

8.0 out of 10
Very good
(18 reviews)
  • 324 sq ft
  • Bay view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Studio (2 Double Beds)

Standard Studio (2 Double Beds) | Iron/ironing board, bed sheets

Standard Studio (2 Double Beds)

8.2 out of 10
Very good
(22 reviews)
  • 324 sq ft
  • Sleeps 4
  • 2 Double Beds

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About this property

Hilo Reeds Bay Hotel

Hotel in Keaukaha
This hotel features an outdoor pool, laundry facilities, and express check-in. WiFi in public areas is free. Additionally, express check-out and a vending machine are onsite.
Hilo Reeds Bay Hotel offers 50 accommodations with coffee/tea makers and hair dryers. Kitchenettes offer refrigerators, microwaves, and cookware/dishes/utensils.

Bathrooms include showers and complimentary toiletries. 32-inch flat-screen televisions come with cable channels. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hilo Reeds Bay Hotel features an outdoor pool, a terrace, and a vending machine. Public areas are equipped with complimentary wireless Internet access. This beach hotel also offers laundry facilities, express check-in, and express check-out.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Things to do

  • Outdoor pool

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • On the bay
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Tile flooring in public areas
  • Upper floors accessible by stairs only

More

  • 1 building
  • 3 floors

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Ceiling fan
  • Fan
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours), key retrieval

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - W20358722
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The guestrooms at this hotel are not accessible to wheelchairs at this time.

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 9:00 AM to 7:00 PM
Alcohol is not served or permitted at this property

Property is also known as

Hilo Reeds Bay Hotel
Reeds Bay Hotel
Hilo Reeds Bay
Reeds Bay
Hilo Reeds Bay Hotel Hawaii
Hilo Reeds Bay Hotel Hilo
Hilo Reeds Bay Hotel Hotel
Hilo Reeds Bay Hotel Hotel Hilo

Hilo Reeds Bay Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 413 out of 1003 reviews
Rating 8 - Good. 327 out of 1003 reviews
Rating 6 - Okay. 155 out of 1003 reviews
Rating 4 - Poor. 55 out of 1003 reviews
Rating 2 - Terrible. 53 out of 1003 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Vivian

Liked: Amenities
Highly recommended fpr low budget traveler
Stayed 1 night in Jul 2025

10/10 Excellent

Margaret, Madera

Location & price.
View from balcony.
Stayed 3 nights in Jul 2025

10/10 Excellent

jr

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2025

2/10 Terrible

Verified traveler

Liked: Room comfort
Disliked: Property conditions & facilities
The check in process was amazing. The room had dirty food wrappers under the bed and popcorn under the beds and dry boogers on the blankets and sheets
Stayed 2 nights in Jul 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service
Very clean property and friendly people. We’ll stay here again.
Stayed 1 night in Jul 2025

6/10 Okay

Christopher, Mason

Traveled with family
Friendly staff. Location is a little rough and hotel is well worn, but room was clean.
Stayed 1 night in Jul 2025

10/10 Excellent

Gail

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Needed a bed and a shower it worked.
Stayed 1 night in Jul 2025

6/10 Okay

Arup

Traveled with family
Liked: Cleanliness, staff & service
Internet connection in room need to improve.
Stayed 4 nights in Jul 2025

6/10 Okay

Darryl

Stayed 3 nights in Jul 2025

10/10 Excellent

Frederic

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very affordable to stay at.
Stayed 3 nights in Jun 2025

8/10 Good

Keithen

Liked: Cleanliness, staff & service
Stayed 4 nights in Jul 2025

10/10 Excellent

Sharleen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was awesome & super accommodating !!! Beautiful view !!! Definitely a beautiful view !!!
Stayed 1 night in Jul 2025

10/10 Excellent

Lan

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel has a unique service that is it provides kitchen utilities. It provides ceramic dishes, cups, bowls, knives, forks, spoons, dish washing liquid, and so on in the room. It has a big refrigerator also.
Stayed 10 nights in Jun 2025

10/10 Excellent

Scott

Stayed 2 nights in Jun 2025

10/10 Excellent

Jocelin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay overnight.
Stayed 1 night in Jun 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

David, Tucson

Traveled with partner
Liked: Amenities
Wonderful
Stayed 1 night in Jun 2025

6/10 Okay

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities
It was convenient for a business visit. A little noisy from other guests at night.
Stayed 1 night in Jun 2025

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty location, easy parking, very helpful front desk.Very good price. Room was plane jane, but clean and very adequate fo just myself.with nice view of the Hilo harbor area. I will stay there again on future visits to Hilo.
Stayed 2 nights in Jun 2025

10/10 Excellent

Albert, Pearl City

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’ve stayed at the Reed several times. Each time was excellent. Thank you to the staff.
Stayed 1 night in Jun 2025

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service
Stayed 7 nights in Jun 2025

10/10 Excellent

Stephanos

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This is an older property, but it is well maintained, very clean, and moderately priced. Beautiful oceanside location that is a short drive from Volcanoes National Park. Our only contact with staff was with the security person who took care of our late check in for our one night stay. He was very helpful and pleasant. We would absolutely stay here again.
Stayed 1 night in Jun 2025

10/10 Excellent

Ray

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was comfortable Staff helpful and accomidating. Would use them again
Stayed 4 nights in Jun 2025

8/10 Good

thelma

Liked: Cleanliness, amenities, property conditions & facilities
Even though the rooms have no AC it was a great place to stay !!! Microwave/refrigerator/ kitchen sink and even ceramic plates and utensils. Nice view !! Close to Coconut Island and Reeds Bay perfect for the kids to swim and jump off !!
Stayed 3 nights in Jun 2025

10/10 Excellent

Matthew, Wailuku

Stayed 1 night in Jun 2025