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Deluxe Loft, River View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Twin Room, Garden View

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 2 Max

Deluxe Double or Twin Room, Garden View

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Deluxe Suite, River View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Suite, Garden View

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Executive Double or Twin Room, River View

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Amenities

Property Features

The hotel offers a restaurant. Wireless Internet access is complimentary. Heyuan Mels Welton Evergreen Lake Hotel features an indoor pool and a 24-hour fitness center. This Heyuan hotel also offers a garden, concierge services, and laundry facilities. Complimentary self parking is available on site.

Heyuan Mels Welton Evergreen Lake Hotel is a smoke-free property.

  • Luggage storage
  • Number of indoor pools - 1
  • Elevator
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • Concierge services
  • Lockers available
  • 24-hour front desk
  • Laundry facilities
  • Total number of rooms - 921
  • 24-hour fitness facilities
  • Free self parking
  • Free WiFi
  • Smoke-free property
  • Garden
  • Outdoor entertainment area

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities

Room Amenities

Heyuan Mels Welton Evergreen Lake Hotel offers 921 air-conditioned accommodations with complimentary bottled water and slippers. Flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily.

  • Air conditioning
  • Room service (limited hours)
  • Daily housekeeping
  • Free toiletries
  • Hair dryer
  • Turndown service
  • Free bottled water
  • Blackout drapes/curtains
  • Slippers
  • Cable TV service
  • Flat-panel TV
  • Free WiFi
  • Electric kettle
  • Towels provided
  • Bedsheets provided
  • Soap
  • Shampoo
  • Toilet paper

Parking

Free self parking

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

Buffet breakfasts are available for a surcharge and are served each morning.

Heyuan Mels Welton Evergreen Lake Hotel has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: CNY 500

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CNY 78–115 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 2:00 PM

Check-in time ends at midnight

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, mobile payments, and cash

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Cashless transactions are available

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, Union Pay, cash, and mobile payments. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Cashless payment methods are available for all transactions.

Mobile payments

UnionPay

Credit card pre-authorization

Property does not offer onsite COVID-19 testing

Guest accommodation is sealed after cleaning

Electrostatic spray is not used for disinfection

Cashless transactions are available

Staff temperature checks are conducted regularly

Masks are compulsory at the property

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Contactless food service / room service is not available

Commonly-touched surfaces are cleaned with disinfectant

Reservation is not required for facilities onsite

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Contactless check-out is not available

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Mobile key entry is not available

Debit cards not accepted

Food service has been amended for enhanced safety

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Social distancing measures are in place

Contactless check-in is not available

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are not available

No gap period between guest stays

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets not allowed

We should mention

Cashless payment methods are available for all transactions.

Hotel Names

  • Heyuan Mels Welton Evergreen
  • Heyuan Mels Welton Evergreen Lake Hotel Hotel
  • Heyuan Mels Welton Evergreen Lake Hotel Heyuan
  • Heyuan Mels Welton Evergreen Lake Hotel Hotel Heyuan

National Rating

For the benefit of our customers, we have provided a rating based on our rating system.

Hotel Reviews

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