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Capsis Astoria Heraklion Hotel

4.0 star property

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Photo gallery for Capsis Astoria Heraklion Hotel

Seasonal outdoor pool, open 11:00 AM to 8:00 PM, pool umbrellas
Buffet
Reception
Down comforters, in-room safe, desk, laptop workspace
3 restaurants; breakfast, lunch, dinner, and brunch served

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
The current price is $121
includes taxes & fees
Jun 14 - Jun 15

Explore the area

View in a map
11 Eleftherias square, Heraklion, Crete Island, 71201
  • Place, Heraklion Archaeological Museum
    ‪1 min walk‬
  • Place, Historical Museum of Crete
    ‪7 min walk‬
  • Place, Heraklion Port
    ‪12 min walk‬
  • Airport, Heraklion (HER-Nikos Kazantzakis)
    ‪8 min drive‬

Room options

View all photos for Superior Room Street View

Down comforters, in-room safe, desk, laptop workspace

Superior Room Street View

9.6 out of 10
Exceptional
(7 reviews)
  • City view
  • 226 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Executive Room

Executive Room | Down comforters, in-room safe, desk, laptop workspace

Executive Room

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 366 sq ft
  • Sleeps 4
  • 3 Twin Beds OR 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Junior Suite, Balcony

Junior Suite, Balcony | Down comforters, in-room safe, desk, laptop workspace

Junior Suite, Balcony

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 420 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Triple Room Street View

Down comforters, in-room safe, desk, laptop workspace

Triple Room Street View

  • City view
  • 258 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds
  • Free WiFi

View all photos for Executive Room for Guests with Special Needs and Abilities

Down comforters, in-room safe, desk, laptop workspace

Executive Room for Guests with Special Needs and Abilities

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 301 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed OR 3 Twin Beds
  • Free WiFi

View all photos for Comfort Room

Comfort Room | Down comforters, in-room safe, desk, laptop workspace

Comfort Room

8.6 out of 10
Excellent
(8 reviews)
  • City view
  • 172 sq ft
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Superior Room Grand View

Down comforters, in-room safe, desk, laptop workspace

Superior Room Grand View

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 226 sq ft
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed
  • Free WiFi

View all photos for Family Room

Family Room | Down comforters, in-room safe, desk, laptop workspace

Family Room

10.0 out of 10
Exceptional
(1 review)
  • 344 sq ft
  • Sleeps 4
  • 3 Twin Beds OR 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Business Suite, Balcony

Business Suite, Balcony | Down comforters, in-room safe, desk, laptop workspace

Business Suite, Balcony

8.0 out of 10
Very good
(3 reviews)
  • City view
  • 366 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

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4.7 out of 5, Exceptional, 577 reviews
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About this property

Capsis Astoria Heraklion Hotel

4-star Heraklion hotel steps from Heraklion Archaeological Museum
3 restaurants, 2 bars/lounges, and a 24-hour fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a poolside bar, 2 coffee shops/cafes, and a snack bar/deli are onsite.
Capsis Astoria Heraklion Hotel offers 131 air-conditioned accommodations with safes and complimentary bottled water. Beds feature down comforters. A pillow menu is available. 28-inch Smart televisions come with satellite channels and Netflix. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Capsis Astoria Heraklion Hotel features a 24-hour fitness center and a seasonal outdoor pool. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at one of the 2 coffee shops/cafes. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. Public areas are equipped with complimentary wireless Internet access.

Business amenities at this 4-star property consist of a 24-hour business center, 3 meeting rooms, and limo/town car service. Event facilities measuring 4650 square feet (432 square meters) include a conference center. This family-friendly hotel also offers a rooftop terrace, multilingual staff, and tour/ticket assistance. Onsite parking is available (surcharge).

Capsis Astoria Heraklion Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10:30 AM.
Cafe Capsis - This bistro specializes in Mediterranean cuisine and serves breakfast, brunch, lunch, and dinner.
Erofilli - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
Aegea View Pool Bar/Resto - This beach restaurant specializes in international cuisine and serves brunch, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Secured, covered valet parking on site (EUR 20 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 16 per person
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 3 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Aegea View Pool Bar/Resto
  • Cafe Capsis
  • Erofilli

Things to do

  • 24-hour gym
  • Private wine tours
  • Seasonal outdoor pool
  • Wine tours

Family friendly

  • High chair
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • 3 meeting rooms
  • Conference center (4,650 square feet of space)

Outdoors

  • In a state park
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 1966
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 28-inch smart TV with satellite channels
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 18 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 3.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 10.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 16 per person
  • Covered valet parking fee: EUR 20 per day
  • Pet fee: EUR 10 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from May to September
Pool access available from 11:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Astoria Capsis
Astoria Capsis Heraklion
Astoria Capsis Hotel Heraklion
Astoria Heraklion
Capsis Astoria
Capsis Astoria Heraklion
Capsis Astoria Heraklion Hotel
Capsis Astoria Hotel
Capsis Astoria Hotel Heraklion
Capsis Hotel Heraklion
Capsis Astoria Heraklion Hotel Crete
Hotel Astoria Capsis
Capsis Astoria Heraklion
Capsis Astoria Heraklion Hotel Hotel
Capsis Astoria Heraklion Hotel Heraklion
Capsis Astoria Heraklion Hotel Hotel Heraklion

Capsis Astoria Heraklion Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 449 out of 1002 reviews
Rating 8 - Good. 363 out of 1002 reviews
Rating 6 - Okay. 124 out of 1002 reviews
Rating 4 - Poor. 42 out of 1002 reviews
Rating 2 - Terrible. 24 out of 1002 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, safe, wonderful staff
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities
Clean refurbished room, nice walk in shower, helpful cheerful staff and good food and drinks.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Andrew Bastarache

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady at the front desk was amazing paid valet parking made it very convenient a lot of shopping bars restaurants in the area
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Emad

Liked: Cleanliness, staff & service, property conditions & facilities
Was great accommodation
Stayed 1 night in Jul 2025
Verified

6/10 Okay

Alexandria

Disliked: Cleanliness
Close location to everything
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Morgan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location, close to shopping and dining. Would stay there again.
Stayed 1 night in May 2025
Verified

8/10 Good

Juraj

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, great breakfast,
Stayed 3 nights in Jul 2024
Verified

8/10 Good

Yoshiyuki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the hotel was perfect for sightseeing of Crete island.
Stayed 1 night in May 2025
Verified

8/10 Good

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Central location

Good location, fantastic top deck open bar/restaurant, very good food and friendly service.
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

lucas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room and property overall. Staff were amazingly friendly, allowed us to store our luggage after check out as we explored the city. Would book again.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Jeffrey

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic location near the Archaeological Museum, restaurants, and bus stops. Friendly and helpful staff.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property close to shopping.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brilliant Hotel with fantastic location

Brilliant hotel. Fantastic location. Super friendly staff. 10/10!
Stayed 6 nights in Aug 2025
Verified

10/10 Excellent

Georgia

Liked: Cleanliness, amenities
Great stay
Stayed 5 nights in Jul 2024
Verified

6/10 Okay

Maria

Liked: Cleanliness, staff & service, amenities
Great location and delicious breakfast!
Stayed 2 nights in Jul 2022
Verified

10/10 Excellent

Lucy

Liked: Cleanliness, amenities, property conditions & facilities
Perfect location for sightseeing and busses. Clean, comfortable bed, good shower, extensive breakfast choice and the icing on the cake is the rooftop pool/bar which has lovely food with great service, a pool to cool down in and amazing views. Highly recommend.
Stayed 6 nights in Jun 2025
Verified

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities

Another stay at the Capsis

We stay here many times. It has recently been refurbished and it is excellent
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Rod

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 5 nights in Sep 2024
Verified

10/10 Excellent

Harrison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms, nice rooftop and pool. No complaints. Good quality aircon which is rare.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

JAYNE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for being in the centre of Heraklion, and the breakfast there was brilliant!
Stayed 1 night in Oct 2022
Verified

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended for a city hotel. Friendly and welcoming stuff. Recently renovated.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Danice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were a family of five in three rooms for two nights. We all really enjoyed this hotel. Nice roof bar and pool, where we spent a lot of time. Very comfortable rooms. Excellent breakfast. And a great location, across the street from thecArchaeologic
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Andy

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service. Very clean and staff is very helpful and cheerful.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

GEORGIOS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything in proximity. Clean, relaxed, easy going. Top tier amenities. Nicely renovated rooms. Spectacular view.
Stayed 3 nights in Aug 2025