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Get an overview of this hotel
4-star Heraklion hotel steps from Heraklion Archaeological Museum

Popular property highlights

Free WiFi
24-hour business center
Smoke-free property
24-hour front desk
Multilingual staff

Location

This family-friendly Heraklion hotel is located near the airport, just steps from Eleftherias Square and Heraklion Archaeological Museum. Heraklion Port is 0.8 mi (1.3 km) away.

Hotel Features

3 restaurants, 2 bars/lounges, and a 24-hour fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a poolside bar, 2 coffee shops/cafés, and a rooftop terrace are onsite.

Room Amenities

All 131 soundproofed rooms feature free WiFi and 24-hour room service. Comforts include pillow menus and down comforters, and guests will also find conveniences like refrigerators and electric kettles.

Languages Spoken

  • English

Show all languages

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per accommodation, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 10 per person (approximately)
  • Valet parking fee: EUR 9 per day
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at anytime

Minimum check-in age is: 18

Check-out

Check-out time is 11:00 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast and through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

One child stays free

Service animals are allowed

Service animals are exempt from fees/restrictions

Staff temperature checks are conducted regularly

Pets allowed (no fees)

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Pets cannot be left unattended

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Security system

Debit cards not accepted

Protective clothing is not available to guests

Property follows sanitization practices of Safe Travels (WTTC - Global)

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Contactless check-in is available

Property Registry Number - 103K014A0001400

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available through room service

gap period enforced between guest stays 24 hours

Online Penalty Collection

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Free cribs (infant beds)!

Pet Policy

  • Pets stay free
  • 2 per room (up to 22 lbs)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information contact the property at the number on the booking confirmation

We should mention

Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

The seasonal pool will be open from May to October.

Pool access available from 10:30 AM to 8:00 PM.

Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

Only registered guests are allowed in the guestrooms.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast and through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

Hotel Names

  • Astoria Capsis
  • Astoria Capsis Heraklion
  • Astoria Capsis Hotel Heraklion
  • Astoria Heraklion
  • Capsis Astoria
  • Capsis Astoria Heraklion
  • Capsis Astoria Heraklion Hotel
  • Capsis Astoria Hotel
  • Capsis Astoria Hotel Heraklion
  • Capsis Hotel Heraklion
  • Capsis Astoria Heraklion Hotel Crete
  • Hotel Astoria Capsis
  • Capsis Astoria Heraklion
  • Capsis Astoria Heraklion Hotel Hotel
  • Capsis Astoria Heraklion Hotel Heraklion
  • Capsis Astoria Heraklion Hotel Hotel Heraklion

Hotel Amenities

Renovations + Closures

The following facilities or services will be unavailable from July 01 2020 to December 31 2020 (dates subject to change):

  • Business center
  • Dining venue(s)
  • Fitness facilities

The property is closed between October 21 and April 30.

Property Features

Capsis Astoria Heraklion Hotel features a 24-hour fitness center and a seasonal outdoor pool. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at one of the 2 coffee shops/cafés. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a 24-hour business center and limo/town car service. Event facilities measuring 4650 square feet (432 square meters) include a conference center. This family-friendly hotel also offers a rooftop terrace, a library, and tour/ticket assistance. Onsite parking is available (surcharge).

Capsis Astoria Heraklion Hotel is a smoke-free property.

  • Library
  • Elevator
  • Rooftop terrace
  • Number of bars/lounges - 2
  • Private winery tours
  • Public winery tours
  • 24-hour front desk
  • Poolside bar
  • Conference space
  • Porter/bellhop
  • Express check-out
  • Tours/ticket assistance
  • Year Built - 1966
  • Dry cleaning/laundry service
  • Free WiFi
  • Pool sun loungers
  • Limo or Town Car service available
  • Valet parking (surcharge)
  • Smoke-free property
  • Computer station
  • Number of coffee shops/cafes - 2
  • Swimming pool
  • Outdoor seasonal pool
  • Food and water bowls
  • Safe-deposit box at front desk
  • Conference space size (meters) - 432
  • Number of meeting rooms - 3
  • Luggage storage
  • ATM/banking
  • Breakfast available (surcharge)
  • Number of restaurants - 3
  • 24-hour business center
  • Concierge services
  • Conference space size (feet) - 4650
  • Conference center
  • Banquet hall
  • Pool umbrellas
  • Reception hall
  • Total number of rooms - 131
  • Television in common areas
  • 24-hour fitness facilities
  • Number of floors - 4
  • Number of buildings/towers - 1
  • Arcade/game room
  • Wedding services
  • Multilingual staff
  • Free newspapers in lobby

Room Amenities

Capsis Astoria Heraklion Hotel offers 131 air-conditioned accommodations with safes and complimentary bottled water. Beds feature down comforters. A pillow menu is available. 32-inch flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Air conditioning
  • Television
  • Refrigerator
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Room service (24 hours)
  • Desk
  • Soundproofed rooms
  • Iron/ironing board (on request)
  • Turndown service
  • Free bottled water
  • Blackout drapes/curtains
  • In-room childcare (surcharge)
  • In-room massage available
  • Slippers
  • Satellite TV service
  • Flat-panel TV
  • Free WiFi
  • Down comforter
  • Pillow menu
  • Bathtub or shower
  • Connecting/adjoining rooms available
  • Free cribs/infant beds
  • Heating
  • Electric kettle
  • Towels provided
  • Linens provided
  • Highchair
  • Number of bathrooms - 1
  • Free tea bags/instant coffee
  • Electrical adapters/chargers
  • Laptop-friendly workspace
  • Toothbrush and toothpaste available on request

Parking

Valet parking (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10:30 AM.

Cafe Capsis - This bistro specializes in Mediterranean cuisine and serves breakfast, brunch, lunch, and dinner.

Erofilli - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.

AegeanView Pool Bar/Resto - This beach restaurant specializes in international cuisine and serves brunch, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.

Late night fare is available from 24-hour room service.

Spa Services

  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Snorkeling nearby
  • Rock climbing nearby
  • Mountain biking nearby
  • Cave exploring/spelunking nearby
  • Skydiving nearby
  • Windsurfing nearby
  • Horse riding nearby
  • Bicycle rentals nearby
  • Ecotours nearby
  • Boat tours nearby
  • Mountain climbing nearby
  • Hiking/biking trails nearby
  • Sailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

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