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Superior Triple Room, Balcony

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Superior Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Economy Room (Special Offer)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Family Room

Bed Count 3 Twin Beds Maximum Occupancy 4 Max

Superior Room, Balcony

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Business Suite, Balcony

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Amenities

Property Features

Capsis Astoria Heraklion Hotel features a 24-hour fitness center and a seasonal outdoor pool. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at one of the 2 coffee shops/cafes. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. A computer station is located on site and wireless Internet access is complimentary.

Business amenities at this 4-star property consist of a 24-hour business center, 3 meeting rooms, and limo/town car service. Event facilities measuring 4650 square feet (432 square meters) include a conference center. This family-friendly hotel also offers a rooftop terrace, a library, and an arcade/game room. Onsite parking is available (surcharge).

Capsis Astoria Heraklion Hotel is a smoke-free property.

  • Library
  • Elevator
  • Fitness facilities
  • 24-hour front desk
  • Porter/bellhop
  • Express check-out
  • Covered parking
  • Secured parking
  • Dry cleaning/laundry service
  • Limo or town car service available
  • Valet parking (surcharge)
  • Computer station
  • Swimming pool
  • Food and water bowls
  • Conference space size (meters) - 432
  • Number of meeting rooms - 3
  • Terrace
  • Luggage storage
  • ATM/banking
  • Concierge services
  • Conference center
  • Snack bar/deli
  • Pool umbrellas
  • Total number of rooms - 131
  • Number of floors - 4
  • Number of buildings/towers - 1
  • Rooftop terrace
  • Number of bars/lounges - 2
  • Number of poolside bars - 1
  • Private winery tours
  • Public winery tours
  • Conference space
  • Tours/ticket assistance
  • Year Built - 1966
  • Free WiFi
  • Pool sun loungers
  • Smoke-free property
  • Number of coffee shops/cafes - 2
  • Outdoor seasonal pool
  • Safe-deposit box at front desk
  • Breakfast available (surcharge)
  • Number of restaurants - 3
  • 24-hour business center
  • Conference space size (feet) - 4650
  • Banquet hall
  • Reception hall
  • Laundry facilities
  • Television in common areas
  • 24-hour fitness facilities
  • Arcade/game room
  • Wedding services
  • Multilingual staff
  • Free newspapers in lobby

Room Amenities

Capsis Astoria Heraklion Hotel offers 131 air-conditioned accommodations with safes and complimentary bottled water. Beds feature down comforters. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Air conditioning
  • Television
  • Refrigerator
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Room service (24 hours)
  • Desk
  • Soundproofed rooms
  • Iron/ironing board (on request)
  • Turndown service
  • Free bottled water
  • Blackout drapes/curtains
  • In-room childcare (surcharge)
  • In-room massage available
  • Slippers
  • Satellite TV service
  • Flat-panel TV
  • Free WiFi
  • Down comforter
  • Pillow menu
  • TV size: 32
  • Bathtub or shower
  • Connecting/adjoining rooms available
  • Free cribs/infant beds
  • Heating
  • Electric kettle
  • Towels provided
  • Bedsheets provided
  • Highchair
  • Number of bathrooms - 1
  • Free tea bags/instant coffee
  • Electrical adapters/chargers
  • Laptop-friendly workspace
  • Toothbrush and toothpaste available on request

Parking

Valet parking (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

Buffet breakfasts are available for a surcharge and are served each morning.

Cafe Capsis - This bistro specializes in Mediterranean cuisine and serves breakfast, brunch, lunch, and dinner.

Erofilli - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.

Aegea View Pool Bar/Resto - This beach restaurant specializes in international cuisine and serves brunch, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.

Late night fare is available from 24-hour room service.

Spa Services

  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Handrails in stairways
  • Wheelchair-accessible concierge desk
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Snorkeling nearby
  • Rock climbing nearby
  • Mountain biking nearby
  • Cave exploring/spelunking nearby
  • Skydiving nearby
  • Windsurfing nearby
  • Horse riding nearby
  • Bicycle rentals nearby
  • Ecotours nearby
  • Boat tours nearby
  • Mountain climbing nearby
  • Bicycle rentals on site
  • Hiking/biking trails nearby
  • Sailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 3.00 per accommodation, per night
  • A tax is imposed by the city: From 1 March - 31 October, EUR 7.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 15 per person
  • Covered valet parking fee: EUR 14 per day
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at anytime

Minimum check-in age is: 18

Check-out

Check-out time is 11:00 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts major credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Contactless check-in and contactless check-out are available.

One child stays free

Service animals are allowed

Service animals are exempt from fees/restrictions

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Pets cannot be left unattended

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Security system

Debit cards not accepted

Protective clothing is not available to guests

Property follows sanitization practices of Safe Travels (WTTC - Global)

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Children stay free - maximum age 11

Social distancing measures are in place

Contactless check-in is available

Carbon monoxide detector

Property registry number - 103K014A0001400

Property confirms they are implementing enhanced cleaning measures

Smoke detector

Individually-wrapped food options are available

Children stay free

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available through room service

Gap period enforced between guest stays - 24 hours

Online penalty collection

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Free cribs (infant beds)!

Pet Policy

  • Pets allowed for an extra charge of EUR 10 per pet, per night
  • Dogs only
  • 1 total (up to 11 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information contact the property at the number on the booking confirmation
  • Service animals are welcome, and are exempt from fees

We should mention

Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

The seasonal outdoor pool opens in May.

Pool access available from 10:30 AM to 8:00 PM.

Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

Only registered guests are allowed in the guestrooms.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

Contactless check-in and contactless check-out are available.

Hotel Names

  • Astoria Capsis
  • Astoria Capsis Heraklion
  • Astoria Capsis Hotel Heraklion
  • Astoria Heraklion
  • Capsis Astoria
  • Capsis Astoria Heraklion
  • Capsis Astoria Heraklion Hotel
  • Capsis Astoria Hotel
  • Capsis Astoria Hotel Heraklion
  • Capsis Hotel Heraklion
  • Capsis Astoria Heraklion Hotel Crete
  • Hotel Astoria Capsis
  • Capsis Astoria Heraklion
  • Capsis Astoria Heraklion Hotel Hotel
  • Capsis Astoria Heraklion Hotel Heraklion
  • Capsis Astoria Heraklion Hotel Hotel Heraklion

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