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Artion City Boutique Hotel

3.0 star property

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Photo gallery for Artion City Boutique Hotel

Exterior
Lux Suite with Outdoor Jacuzzi | Jetted tub
Hallway
Restaurant
Junior Suite | 1 bedroom, minibar, in-room safe, desk

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Room service
  • Laundry
  • Housekeeping
  • Air conditioning
  • Free WiFi
$100
includes taxes & fees
Oct 16 - Oct 17

Explore the area

View in a map
Monis Kardiotissis 40, Heraklion, 712 01
  • Place, Heraklion Town Hall
    ‪7 min walk‬
  • Place, Heraklion Archaeological Museum
    ‪9 min walk‬
  • Place, Heraklion Port
    ‪17 min walk‬
  • Airport, Heraklion (HER-Nikos Kazantzakis)
    ‪6 min drive‬

Room options

Lux Suite with Indoor Jacuzzi

  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Junior Suite

Junior Suite | 1 bedroom, minibar, in-room safe, desk

Junior Suite

9.6 out of 10
Exceptional
(5 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Lux Suite with Outdoor Jacuzzi

Lux Suite with Outdoor Jacuzzi | 1 bedroom, minibar, in-room safe, desk

Lux Suite with Outdoor Jacuzzi

8.0 out of 10
Very good
(1 review)
  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Signature Room

Signature Room | 1 bedroom, minibar, in-room safe, desk

Signature Room

9.6 out of 10
Exceptional
(4 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Premium Suite

1 bedroom, minibar, in-room safe, desk

Premium Suite

9.6 out of 10
Exceptional
(5 reviews)
  • 269 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About this property

Artion City Boutique Hotel

3-star Heraklion hotel close to Heraklion Port
Along with a restaurant, this smoke-free hotel has a snack bar/deli and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and a free shopping center shuttle are also provided. Other amenities include a business center, dry cleaning, and laundry facilities.
Artion City Boutique Hotel offers 8 air-conditioned accommodations with minibars and espresso makers. LED televisions come with satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

Dining options at the hotel include a restaurant and a snack bar/deli. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary. This 3-star property offers access to a business center. For a surcharge, the property provides an area shuttle within 0 kilometers and an airport shuttle (available 24 hours). This business-friendly hotel also offers a library, a terrace, and a vending machine.

Artion City Boutique Hotel is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:30 AM and 10:00 AM.
Artion City Boutique Hotel has a restaurant on site.
Room service (during limited hours) is available.

Awards and affiliations

No Boutique Certification - This property has not received an official certification as a Boutique Hotel under the Hellenic Chamber of Hotels' Boutique Hotel certification scheme.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Street parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free shopping center shuttle

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:00 AM
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Books
  • Library
  • TV in common areas

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Wedding services

Business services

  • Business center
  • Computer station

Outdoors

  • Firepit
  • In a regional park
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No elevator

More

  • 2 floors
  • Built in 2019
  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children 1 and younger are not allowed at this property; All guests older than 1 are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 1.50 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 5.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 25 per vehicle (one-way, maximum occupancy 3)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 1127784

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using information in the booking confirmation
A car is not required for transportation to and from this property

Property is also known as

Artion City Hotel Heraklion
Artion City Boutique Hotel Hotel
Artion City Boutique Hotel Heraklion
Artion City Boutique Hotel Hotel Heraklion

Reviews

Artion City Boutique Hotel Reviews

9.4

Exceptional

10/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness
Rating 10 - Excellent. 52 out of 68 reviews
Rating 8 - Good. 10 out of 68 reviews
Rating 6 - Okay. 4 out of 68 reviews
Rating 4 - Poor. 2 out of 68 reviews
Rating 2 - Terrible. 0 out of 68 reviews

Reviews

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff is very caring and always willing to help. The room was modern and very clean. I would not hesitate to stay there again.
Stayed 2 nights in May 2025

10/10 Excellent

betsy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this property. Nice breakfast offered and a comfortable room with a big king bed. The shower and toilet are in two separate closet type areas at the foot of the bed with the sink and vanity between them. A bit weird, but it works. My one complaint with this B&B as well as most of the B&B‘s in Crete was the plastic mattress protector that they use on the mattress. I can never sleep through the night without waking in a soaking sweat when they are used. I would like to suggest quilted fabric mattress protectors for the hotel. Much more upscale and can be laundered easily. It is a bit unfair to pick on this one Hotel regarding this issue because it exists in most of them. This hotel is in a great location and it’s a fun place to stay.
Stayed 1 night in May 2025

4/10 Poor

Tanya

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Didn’t have the best experience… number of issues from day 1, told we’d get some form of compensation but never did. Smaller issues came up throughout the stay which just contributed to the poor experience. Examples - water cut off two days in a row whilst mid shower, had to miss dinner reservations whilst waiting for it to be fixed, AC wasn’t working on day 1, had to ring multiple times to get someone to look at it, they weren’t entirely sure and said the ceiling fan would be enough which I pushed back on, miscommunication between staff - would agree something with one member of staff who wouldn’t pass it on so therefore I was having to call numerous times chasing things up or I would’ve ended up getting called and questioned (late checkout was agreed to a certain time, had a phone call twice during the time we were meant to have our room to ask us when we’re going)
Stayed 7 nights in May 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AC wasn’t working. Pillows are not comfortable but overall a very nice hotel. Staff is very nice.
Stayed 1 night in May 2025

10/10 Excellent

Nenad

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, very friendly and helpful staff, easy walking to all city attractions.
Stayed 4 nights in May 2025

10/10 Excellent

Monika

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique cute hotel to stay;great energy even hotel rooms were small we loved this place. . Everything about the rooms was out of ordinary;great design and good feeling.Ladies in the Reception were great and very helpful.We loved comfy bed and nice linens.We would love to stay there again!Hotel has good location walkable to restaurants and stores but it is quiet.We could sleep with windows open which was priceless.
Stayed 2 nights in Apr 2025

10/10 Excellent

Costatine, STONEY CREEK

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Great boutique hotel with great staff
Stayed 4 nights in Apr 2025

10/10 Excellent

Malvika

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really beautiful property and at a very good location. Made my husband’s birthday special by offering good Cretan wine. Highly recommend this hotel
Stayed 3 nights in Apr 2025

10/10 Excellent

Claire

Liked: Cleanliness, amenities
Artion City Boutique Hôtel is an excellent place to stay. They offer good breakfast, it is very modern and very clean! I highly recommend
Stayed 1 night in Apr 2025

10/10 Excellent

marla

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property. We had to hot tub room and was pleased once it started working. Very close to everything but far enough away that it was quiet at night time.
Stayed 3 nights in Apr 2025

10/10 Excellent

thomas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can’t say enough about the staff at this hotel. They were outstanding in every way and made our visit a five star experience..
Stayed 8 nights in Apr 2025

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Nikolaos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Διαμονή στο Ηράκλειο

Εξαιρετικό δωμάτιο, περιποίηση, καθαριότητα, προσωπικό, πρωινό, τοποθεσία, τιμή. Από τα καλύτερα που έχω μείνει
Stayed 1 night in Feb 2025

6/10 Okay

Yiannis

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service
The specific booked room was amazing but unfortunately an issue with it didn’t allow us to stay. I must say that the evening duty manager (Stella) went above and beyond, doing everything possible to resolve this matter. She is a real asset to this organization. Congratulations Stella! Thank you so much for your service and efforts.
Stayed 2 nights in Feb 2025

10/10 Excellent

Yiannis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property and service as always! Highly recommended!
Stayed 1 night in Feb 2025

10/10 Excellent

Yiannis

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent property and service as always!
Stayed 2 nights in Feb 2025

10/10 Excellent

Yiannis

Liked: Cleanliness, staff & service, property conditions & facilities
Once again an amazing property with amazing service and friendly staff! Highly recommended!
Stayed 5 nights in Dec 2024

10/10 Excellent

Irvin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself is beautiful. From the outside to the inside, the commun area and the rooms; everything is clean with a simple and elegant vibe to it. The breakfast offered is vast and with a lot of variety, delicious as everything else in Crete. Location wise, it's central and you can walk to the port from there. There are many restaurants around the area that are pure gems. The staff was super friendly and helpful. The downsides were the unstable WiFi. We were told the bottles of water in the mini fridge were complimentary and would be replenish daily but they were not, maybe they just forgot. And the handle of the bathroom door kept falling off. All minor inconveniences that did not really affect us for the short time we stayed. Overall, recommended.
Stayed 2 nights in Oct 2024

10/10 Excellent

Yiannis

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice place! Only issue the parking.
Stayed 1 night in Nov 2024

8/10 Good

lisa

Liked: Cleanliness, amenities, property conditions & facilities
My room was fabulous other than a cold shower in the morning. The staff was not very helpful with where things were located in the area and modes of transportation.
Stayed 2 nights in Oct 2024

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel.

We arrived early and our room was not ready so we dropped off our luggage. It was busy so we were told to come back at 3om to check in. Unfortunately there wasn't a city map available but the staff guided us to the main church as a starting point. We were able to navigate from there easily enough.
Stayed 1 night in Oct 2024

10/10 Excellent

Jeffrey

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic gem of a hotel in a neighborhood that seems to be gentrifying. The rooms were extremely comfortable and clean. It appears to be a young hip place to stay but also is popular among older travelers. The neighborhood is covered in graffiti but it seemed safe when we walked around at night. Close to the old town with many great restaurants within walking distance. Would definitely stay here again. Parking is a challenge but easy with patience.
Stayed 1 night in Oct 2024

10/10 Excellent

Michelle A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend

Wonderful stay, couldn’t say enough good things. Location is good, close to many restaurants, sites and the bus. We took bus 6 from airport to Agios Minas (catherdral) and walked less than 5 minutes to hotel. Staff very helpful and friendly. A big thank you to Stella, she was wonderful. Breakfast is plentiful, lots of options. The room was comfortable, the AC was quiet and worked well. Highly recommend this hotel.
Stayed 3 nights in Sep 2024

10/10 Excellent

CHARLES

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel had a fresh feel to it and was extremely comfortable after a long flight. The only issues were parking, but we did find a lot a few blocks away and also the flight of stairs up to our room, a little more than we were used to especially with luggage. Otherwise a really good find and we shall use it again.
Stayed 1 night in Oct 2024

10/10 Excellent

K K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024