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Helenwood Vacation Packages

We had been told the facilities had been renovated in the last few years. The room we had, although clean, looked as though it had new flooring and paint, but the entrance door to the room looked as though it was ready to fall off and hard to open, as well as the door handle to the balcony, the counters in and outside the bathroom looked to be from the 1960s, as did the sinks and mirrors. No secure WIFI. The staff at the desk seemed nice enough but all and all, to us, the room was not worth the price per night we paid. So disappointed. I doubt we ever stay there again.

Beautiful place. Amazing views. I would stay here every time. The property owners were very nice and answered any questions I had. They made sure I was taken care of. If you are in pigeon forge or gatlinburg, stay here.

Great facilities, but difficult to navigate at night. Their shuttle system was a major plus.

The cabin is a bit old, but it's super clean and has everything you need for a great vacation.

Make sure you bring sheets and beach towels for the pullout couch and indoor pool! Clorox wipes aredown high touch services. The staff were super help

Great location,

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