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Heinsberg Vacation Packages

The hotel is well located, breakfast and the restaurant is good and the view is awesome. The room claims to have AC but it didn’t work and made my stay horrible. I was given a small portable fan upon check in, and could barely sleep throughout the week during the heat wave when it 40 Celsius outside.

Nice pool/spa area. At times it feels lime a maze but the Palace is beautiful. Note that it isn't isolated. You're in a suburban area really, with grocery stores and more affordable restaurants. Great venue for a wedding

Clean rooms. Great breakfast.

Service and cleanliness were great but it would be better if there’s a microwave.

No parking. We had to park blocks away in a paid parkade that was expensive. Came for the pool but didn’t get a chance to enjoy due to our lateness, as well you have to pay extra for access to it which was not worth the 1-2 hours of potential enjoyment that we could’ve had. We also did not feel that safe in this area of the city where the hotel was. A lot of graffiti everywhere. What appeared to be the ?homeless consuming drugs during our walk from the parkade. I would not come to this hotel again.

Management is not helpful...to say least Don't want to go into swearing