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The Heidelberg Exzellenz Hotel

3.5 star property

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Photo gallery for The Heidelberg Exzellenz Hotel

Lobby sitting area
Restaurant
Front of property
Triple Room | Individually decorated, desk, iron/ironing board, free WiFi
Meeting facility

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Laundry
  • Pet friendly
  • Housekeeping
  • Free WiFi
$154
includes taxes & fees
Sep 28 - Sep 29

Explore the area

View in a map
Rohrbacher Straße 29, Heidelberg, BW, 69115
  • University of Heidelberg Old Campus
    ‪15 min walk‬
  • Marktplatz
    ‪3 min drive‬
  • Heidelberg Castle
    ‪4 min drive‬
  • Mannheim (MHG)
    ‪13 min drive‬

Room options

View all photos for Studio (2 People)

Studio (2 People) | Individually decorated, desk, iron/ironing board, free WiFi

Studio (2 People)

9.6 out of 10
Exceptional
(13 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room

Individually decorated, desk, iron/ironing board, free WiFi

Standard Single Room

9.2 out of 10
Wonderful
(5 reviews)
  • 108 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room

Individually decorated, desk, iron/ironing board, free WiFi

Standard Double Room

9.0 out of 10
Wonderful
(17 reviews)
  • 193 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

Triple Room | Individually decorated, desk, iron/ironing board, free WiFi

Triple Room

9.4 out of 10
Exceptional
(10 reviews)
  • 226 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Studio (1 Person)

Studio (1 Person) | In-room business center

Studio (1 Person)

10.0 out of 10
Exceptional
(1 review)
  • 108 sq ft
  • Sleeps 1
  • 1 Twin Bed

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About this property

The Heidelberg Exzellenz Hotel

3.5-star hotel in Weststadt
Self parking, a business center, and conference space are available at this smoke-free hotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and express check-in are onsite.
The Heidelberg Exzellenz Hotel offers 48 accommodations with hair dryers and irons/ironing boards. Each accommodation is individually decorated. A pillow menu is available. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers.

This Heidelberg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Wireless Internet access is complimentary. Business-related amenities at this 3.5-star property consist of a business center and a meeting room. This business-friendly hotel also offers laundry facilities, dry cleaning/laundry services, and express check-in. Parking is available onsite for a surcharge.

The Heidelberg Exzellenz Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:30 AM and 11:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 15 per night)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 17 for adults and EUR 9 for children

Family friendly

  • Laundry facilities
  • Mini-fridge

Conveniences

  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Conference space
  • Meeting room

Accessibility

  • 1 step to reach entrance
  • Elevator (28 inch wide door)

More

  • 4 floors
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Mini-fridge

More

  • Desk
  • Individual decor
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open Monday - Friday (7:00 AM - 7:00 PM) and Saturday - Sunday (8:00 AM - 5:00 PM)
Guests will receive lockbox information

Access methods

Staffed front desk, lockbox

Pets

Pets allowed for an extra charge of EUR 10 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.50 per person, per night, up to 5 nights. This tax does not apply to children under 17 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 17 for adults and EUR 9 for children
  • Self parking fee: EUR 15 per night
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 star Superior and is displayed on this page as 3.5 stars.

Property is also known as

Exzellenz
Exzellenz Heidelberg
Exzellenz Hotel
Exzellenz Hotel Heidelberg
Heidelberg Exzellenz Hotel
Heidelberg Exzellenz
The Heidelberg Exzellenz
The Heidelberg Exzellenz Hotel Hotel
The Heidelberg Exzellenz Hotel Heidelberg
The Heidelberg Exzellenz Hotel Hotel Heidelberg

Reviews

The Heidelberg Exzellenz Hotel Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 273 out of 453 reviews
Rating 8 - Good. 150 out of 453 reviews
Rating 6 - Okay. 22 out of 453 reviews
Rating 4 - Poor. 4 out of 453 reviews
Rating 2 - Terrible. 4 out of 453 reviews

Reviews

6/10 Okay

Stephanie

Liked: Property conditions & facilities
The reception staff were very nice. The room was large and felt reasonably clean. However, the mattress cover was grubby and my sheet had small holes in it. We asked for water at reception and were given bottles but not told we would be charged for them, and although I dont mind paying for a bottle of water, it would have been good to be advised at the time rather than be presented with a bill for water at the end. It was very hot when we visited and there was no aircon, so we had to have the windows open. The steet noise was very loud until about 3am and started again at 5am. Other than that the room had everything we needed.
Stayed 3 nights in Jun 2025

10/10 Excellent

MARK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Conrad

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable to shopping and old town. The room was great (included kitchenette!)
Stayed 2 nights in Apr 2025

10/10 Excellent

Jodie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was the most perfect place to stay. Large, modern rooms all located in a great location.
Stayed 3 nights in May 2025

8/10 Good

Becky

Stayed 1 night in May 2025

10/10 Excellent

William

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Heidelberg Visit

Convenient hotel for centre of Heidelberg. We were able to explore on foot from here without the need for public transport. Lots of cafes and restaurants nearby but hotel was just away from the centre in a reasonably quiet neighbourhood. Staff were friendly but quite anonymous…we didn’t need anything in particular during our stay so only saw them at check-in and out. Parking is just across the road, hidden away in an enclosed area of a side street.
Stayed 3 nights in May 2025

10/10 Excellent

Kimberley

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay! I have stayed before and loved it then. The staff is friendly, breakfast is perfect. There is no A/C so the rooms can get warmer but a great hotel just outside the old town!
Stayed 3 nights in Apr 2025

10/10 Excellent

shirin

Traveled with group, Traveled with partner
Liked: Amenities
Very friendly and helpful staff, nice and clean rooms. Lovely hotel.
Stayed 2 nights in Apr 2025

10/10 Excellent

kamran

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ms. Jessica in the front office is the best staff and star of the hotel. She is so nice and helpful and she makes you feel welcomed.
Stayed 2 nights in Apr 2025

10/10 Excellent

Darrell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay at the Heidelberg Exzellence Hotel

Excellent stay at the Heidelberg Exzellence Hotel. Hotel was nicely located to all amenities and attractions. The hotel was clean, and the staff was great.
Stayed 3 nights in Mar 2025

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2 night stay for football

A 2 night stay in Heidelberg for the Hoffenheim match. A large room, comfy bed. Hotel met my needs for the duration of the trip.
Stayed 2 nights in Jan 2025

6/10 Okay

Jason

Stayed 2 nights in Jan 2025

10/10 Excellent

kurt

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people are friendly and attentive. The property is well maintained. It is close enough to the altstadt that walking everywhere was no problem. The food recommendation from the receptionist “krokodil” was not very good and overpriced. Plenty of better places a short distance away. Otherwise all was great!
Stayed 2 nights in Dec 2024

6/10 Okay

Nawal

Stayed 3 nights in Nov 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a studio room which had a kettle, fridge etc. Staff were great. It is located within walking distance of the old town and the train station but in a quiet neighbourhood
Stayed 3 nights in Nov 2024

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Ross

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Triple room was quite large, had comfortable beds, funky lighting and a functional bathroom with good hot water supply. There was a portable air conditioner provided. Kitchenette did not have a microwave or cooking utensils, but still useful. We enjoyed the daily breakfast (17 euros). Staff were all very friendly and efficient. Short 5 min walk to transport and amenities. Quite a bit further to the old town, bridge and castle
Stayed 3 nights in Sep 2024

10/10 Excellent

ENFU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and staff, not the best location, 18 minutes walk from the train station.
Stayed 1 night in Sep 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay. Walking distance to old city, wuth plenty of shops and great food. Parking on street could be a challenge, i was looking .
Stayed 1 night in Sep 2024

8/10 Good

Gerald

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot close to all amenties, clean hotel, nice reception, beds are a bit small but comfortable
Stayed 2 nights in Sep 2024

10/10 Excellent

Rupa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a clean hotel with sizable room, we were 3 guests staying in a room. The bathroom was well equipped and there was AC for the summer days. The staff were very helpful in storing our luggage after checkout. The checkin time is 2 PM which was a bit late for us, as we had travelled a long distance, would be nice to have a earlier checkin time
Stayed 1 night in Aug 2024

10/10 Excellent

LIFENG

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very big room and clean.
Stayed 1 night in Aug 2024

10/10 Excellent

Hazel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kind staff, 10mins walk to old town, 20mins walk to castle.
Stayed 2 nights in Aug 2024

10/10 Excellent

Nadiia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024