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PLAZA Premium Heidelberg

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Photo gallery for PLAZA Premium Heidelberg

Premium Triple Room (Castle view) | View from room
Fitness facility
View from room
Junior Suite | Hypo-allergenic bedding, in-room safe, desk, soundproofing
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
$152
includes taxes & fees
Jan 7 - Jan 8

Explore the area

View in a map
Sofienstraße 6, Heidelberg, BW, 69117
  • Place, Heidelberg University Library
    ‪12 min walk‬
  • Place, University of Heidelberg Old Campus
    ‪12 min walk‬
  • Place, Heidelberg Castle
    ‪20 min walk‬
  • Airport, Mannheim (MHG)
    ‪17 min drive‬

Room options

View all photos for Premium Single Room

Premium Single Room | Hypo-allergenic bedding, in-room safe, desk, soundproofing

Premium Single Room

8.0 out of 10
Very good
(2 reviews)
  • 237 sq ft
  • Sleeps 1
  • 1 King Bed OR 2 Twin Beds

View all photos for Premium Double Room

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Premium Double Room

8.6 out of 10
Excellent
(29 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Premium Triple Room

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Premium Triple Room

10.0 out of 10
Exceptional
(3 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Junior Suite

Junior Suite | Hypo-allergenic bedding, in-room safe, desk, soundproofing

Junior Suite

  • 506 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite

Suite | Hypo-allergenic bedding, in-room safe, desk, soundproofing

Suite

  • 377 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Presidential Suite

Presidential Suite | Hypo-allergenic bedding, in-room safe, desk, soundproofing

Presidential Suite

  • 646 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room (Castle view)

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Premium Room (Castle view)

8.8 out of 10
Excellent
(13 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Triple Room (Castle view)

Premium Triple Room (Castle view) | Hypo-allergenic bedding, in-room safe, desk, soundproofing

Premium Triple Room (Castle view)

9.4 out of 10
Exceptional
(3 reviews)
  • 323 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

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  • Air conditioning
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4.7 out of 5, Exceptional, 469 reviews
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About this property

PLAZA Premium Heidelberg

Heidelberg hotel connected to a rail/subway station in Heidelberg City Centre
Along with a fitness center, this smoke-free hotel has a bar/lounge and self parking. WiFi in public areas is free. Additionally, spa services, a 24-hour front desk, and tour/ticket assistance are onsite.
PLAZA Premium Heidelberg offers 166 air-conditioned accommodations with safes and complimentary bottled water. Accommodations offer separate sitting areas. 43-inch LED televisions come with satellite channels. Bathrooms include complimentary toiletries and hair dryers.

This Heidelberg hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
PLAZA Premium Heidelberg features a fitness center, spa services, and multilingual staff. Public areas are equipped with complimentary wireless Internet access. A bar/lounge is on site where guests can unwind with a drink. This Heidelberg hotel also offers tour/ticket assistance, a front-desk safe, and an elevator. Parking is available onsite for a surcharge.

PLAZA Premium Heidelberg is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Children aged 5 and younger eat free breakfast.
Onsite venue - bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (EUR 19 per day)
  • Limited onsite self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 21 for adults and EUR 10.50 for children aged 6-11
  • A bar/lounge

Things to do

  • Gym

Family friendly

  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Spa

  • Massage
  • Spa services

Accessibility

  • Elevator

More

  • 1 building
  • 6 floors
  • Built in 2020
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch LED TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children aged 5 and younger eat free breakfast
Rollaway/extra beds are available for EUR 35 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.50 per person, per night, up to 5 nights. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 21 for adults and EUR 10.50 for children aged 6 to 11
  • Covered self parking fee: EUR 19.00 per day
  • Pet fee: EUR 20.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 35 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Property is also known as

PLAZA Premium Heidelberg Hotel
PLAZA Premium Heidelberg Heidelberg
PLAZA Premium Heidelberg Hotel Heidelberg

PLAZA Premium Heidelberg Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 187 out of 364 reviews
Rating 8 - Good. 114 out of 364 reviews
Rating 6 - Okay. 46 out of 364 reviews
Rating 4 - Poor. 11 out of 364 reviews
Rating 2 - Terrible. 6 out of 364 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newer contemporary hotel, lovely rooms excellent breakfast!
Stayed 2 nights in Oct 2025

10/10 Excellent

gerald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

6/10 Okay

Caitlin

Liked: Cleanliness
Stayed 2 nights in Sep 2025

10/10 Excellent

Mark

Traveled with group
Liked: Cleanliness, room comfort
Great location! Close to the Hauptstrasse (walking street) and only a short ride on the stressesbahn from the train station. Very enjoyable!
Stayed 3 nights in Sep 2025

10/10 Excellent

Mary

Stayed 3 nights in Sep 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy and sweet
Stayed 2 nights in Sep 2025

10/10 Excellent

steven

Stayed 4 nights in Sep 2025

10/10 Excellent

Johann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very happy with our stay.
Stayed 2 nights in Sep 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities

Nice Hotel

We really enjoyed our visit. The only negative is that the room was very small and challenging to move around with no space to even put luggage. The breakfast was good, but several items that should have been served very warm or hot were not. This is an area that could be improved.
Stayed 2 nights in Sep 2025

10/10 Excellent

K P Mattias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Jared

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and a quick and easy walk to old town
Stayed 2 nights in Sep 2025

4/10 Poor

Mudit

Business traveler
Liked: Cleanliness, staff & service
Disliked: Room comfort

Rooms small, black interior

Rooms are too small, black interior kills the room size. The lobby is again small. Breakfast is good.
Stayed 1 night in Sep 2025

6/10 Okay

Sarah

Liked: Staff & service, property conditions & facilities, room comfort

Good location, don’t use the car park!!!

An average hotel in centre of city. First impression was DO NOT bother with online checkin, whoever sold them the software must be very proud as it does nothing to aid check in, arrived at car park & despite having enter all car details/passports etc we could not get into the garage & was surrounded by a family of rats running around my feet ! Was informed by reception we needed a card to gain access to car park & our room so online check in is completely pointless!!!! Then on departure the garage door broke down & we were stuck in the basement car park delaying our departure until the receptionist appeared with a stepladder to unplug & reboot the door. Basic but ok Buffett breakfast. Good location for exploring the city.
Stayed 1 night in Sep 2025

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was on the forth floor and had a fantastic view of the Castle. It was a very quiet room - could not hear traffic, other guests, etc. Very comfy beds.
Stayed 2 nights in Sep 2025

6/10 Okay

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve given a positive rating BUT please be aware that if you book a jr suite room you will be blasted by thumping disco music late into the night. We changed hotels because of this problem. Management and staff were very understanding and gave us options including a refund. It’s too bad because the hotel is nice and is in a good location.
Stayed 4 nights in Sep 2025

6/10 Okay

Glenn, Edmonton

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
This hotel was ok but far from a Crown Plaza level. It was hard to find. and the entrances were strange. Room was just OK, again not up to a Crown Plaza. Breakfast was far from typical in quite light on variety
Stayed 1 night in Aug 2025

10/10 Excellent

Mary Anne

Stayed 3 nights in Aug 2025

10/10 Excellent

edoardo

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Courteous stuff and very helpful, going the extra mile to assist.
Stayed 2 nights in Aug 2025

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Room was not ready until after 3pm. Shower was clogged, was fixed promptly once notified. Breakfast was originally included when we booked. When we went to breakfast we were told it was not included. Great location. With no bells and whistles. Parking is not for you if you are not used to tight fit.
Stayed 2 nights in Aug 2025

8/10 Good

Soumilya

Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location , good breakfast buffet.
Stayed 2 nights in Aug 2025

8/10 Good

Maria

Traveled with family
Liked: Property conditions & facilities, room comfort
Breakfast buffet was excellent! Rooms were clean and a nice size. Bedsheets had a musty dirty feet smell. Had to spray my Parfum to be able to sleep. After arrival had to find cleaning lady to get towels - good that I speak some Turkish to communicate my wishes. Front desk was very friendly! Location is excellent, short walking distance to old city.Access to parking was very good.
Stayed 1 night in Aug 2025

10/10 Excellent

Jeffery

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They needed to have their restaurant open
Stayed 1 night in Jul 2025

10/10 Excellent

Billie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, easy walk to everywhere we wanted to go. Clean room, friendly staff.
Stayed 3 nights in Jul 2025

8/10 Good

Aranza

Stayed 1 night in Jul 2025