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Hayward Vacation Packages

My stay at this hotel was extremely disappointing and definitely not worth the price. During my two-night stay, there was extremely loud and frightening screaming and shouting that created a disturbing atmosphere and made me feel unsafe. The room had several issues. There was no iron or ironing board, the toilet flush handle was broken, and the windows had very poor sound insulation. Traffic noise from the nearby highway could be heard clearly inside the room, making it difficult to sleep. There was also no drinking water provided. Considering all these problems, the hotel was seriously overpriced. The quality of the accommodations, lack of basic amenities, poor maintenance, and excessive noise simply did not justify the cost. I paid for a comfortable and peaceful night’s rest, but instead experienced stress, discomfort, and disappointment. The hotel needs significant improvements in maintenance, soundproofing, and guest comfort. Overall, very poor value for money. I would not recommend this hotel.

This property had a double-booking issue. When we arrived on September 7, other guests were already staying in the house, and they showed us their valid Expedia booking until September 13. We attempted to contact the host via calls and messages, but received no response at all. We reached out to Expedia customer service immediately, yet the situation was not resolved. We were forced to book a new hotel last minute, which brought unexpected extra costs. In the end, Expedia did not provide any compensation. I am very disappointed with the handling of this incident. Anyone considering booking this place should prepare for the worst-case scenario.

Everything is excellent

Clean room. Kitchen/pantry is readily available for our use. Have it's own parking lot. And we love the very artistic design concept and artwork on-site. It makes the hotel very interesting.

We love the Fairmont. It is our hotel of choice and Sonoma and Napa Valley. Staff is lovely. They have a wine tasting every night and buy bags for the Fireplace. Bar has a fight. The restaurant has a lovely menu. We will be there.