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Nishiyama Onsen Keiunkan

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Photo gallery for Nishiyama Onsen Keiunkan

A traditional Japanese onsen with a wooden structure, stone flooring, and bamboo surroundings.
A traditional Japanese-style room with tatami flooring, sliding doors, and a view of a garden with plants and a tree.
A spacious indoor area with a large window offering a view of a forested landscape.
A traditional Japanese room with tatami flooring, a low table, and chairs.
A traditional Japanese room with tatami flooring, a low table, a cushioned chair, sliding doors, and a framed picture on the wall.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Housekeeping
The current price is $366
Sep 28 - Sep 29

Explore the area

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Yujimashirasawa 83, Namikima, Hayakawa, Yamanashi, 409-2702

Room options

View all photos for ROH

A conference room with a long table, chairs, and a large window with a view.

ROH

  • Sleeps 20
  • 20 Double Futons

View all photos for Japanese SUKIYA Style Room for 4 People

A traditional Japanese room with tatami flooring, a low table, a cushioned chair, sliding doors, and a framed picture on the wall.

Japanese SUKIYA Style Room for 4 People

10.0 out of 10
Exceptional
(14 reviews)
  • Sleeps 6
  • 4 Twin Futons

View all photos for Japanese Style Room for 4 People with Extra Space

A traditional Japanese room with tatami flooring, a low table, and a sliding door.

Japanese Style Room for 4 People with Extra Space

9.4 out of 10
Exceptional
(3 reviews)
  • River view
  • 1 bedroom
  • Sleeps 6
  • 4 Twin Futons

View all photos for Japanese Style Room for 4 People

A traditional Japanese-style room with tatami flooring, a low table, and seating arrangements.

Japanese Style Room for 4 People

9.6 out of 10
Exceptional
(19 reviews)
  • River view
  • 1 bedroom
  • Sleeps 6
  • 4 Twin Futons

View all photos for Standard Japanese-style Room 10 Tatami

A traditional Japanese-style room with tatami flooring, a low table, and shoji screens.

Standard Japanese-style Room 10 Tatami

  • Sleeps 6
  • 6 Double Futons

View all photos for Sukiya Japanese-Style Room 12 Tatami with Terrace

A traditional Japanese room with tatami flooring, a low table, and sliding doors.

Sukiya Japanese-Style Room 12 Tatami with Terrace

  • Sleeps 6
  • 6 Double Futons

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About this property

Nishiyama Onsen Keiunkan

4-star Hayakawa ryokan with 2 restaurants
This ryokan features 2 restaurants, free newspapers, and a front-desk safe. Free WiFi in public areas, free self parking, and free train station pick-up are also provided. Other amenities include free train station drop-off.
Nishiyama Onsen Keiunkan offers 35 air-conditioned accommodations with safes and slippers. Flat-screen televisions are featured in guestrooms.

Bathrooms include separate bathtubs and showers, bidets, toilets with an electronic bidet, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). There are 6 hot springs on site.
Dining is available at one of the ryokan's 2 restaurants. Public areas are equipped with complimentary wireless Internet access. Nishiyama Onsen Keiunkan features hot springs. A train station pick-up service and a train station drop-off service are complimentary for guests. This hot springs ryokan also offers a terrace, complimentary newspapers in the lobby, and a front-desk safe. Complimentary uncovered self parking is available on site, along with a car charging station.

Nishiyama Onsen Keiunkan has designated areas for smoking.

Nishiyama Onsen Keiunkan has 2 restaurants on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free train station pick-up and drop-off shuttle from 1:30 PM to 3:00 PM
  • Train station shuttle at scheduled times, on request
  • Free uncovered self parking on site

Food and drink

  • 2 restaurants
  • Kaiseki meal

Things to do

  • 6 hot springs

Family friendly

  • In-room refrigerator

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Turndown service

Outdoors

  • Japanese garden
  • Terrace

Spa

  • 6 hot springs
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible train station shuttle
  • Elevator
  • Front entrance ramp
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator

More

  • Designated smoking areas

Room amenities

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Heating
  • Phone
  • Safe
  • Tatami (woven mat) flooring

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 PM

Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

This property offers transfers from the train station; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation

The front desk is open daily from 7:30 AM - 9:00 PM

Front desk staffed during limited hours

This property doesn't offer after-hours check-in

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Meals are not included in the Half Board rate for children age 3 and younger. Guests may bring their own food for children or pay JPY 7,020 per child, per day at the property for half board meal.

Guests booked in Half Board rates must check-in by 6 PM to receive dinner.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Children can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bathing facility
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Alcohol is not permitted at this property
A car is required for transportation to and from this property
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Nishiyama Onsen Keiunkan Ryokan

Nishiyama Onsen Keiunkan Hayakawa

Nishiyama Onsen Keiunkan Ryokan Hayakawa

Nishiyama Onsen Keiunkan Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 172 out of 200 reviews
Rating 8 - Good. 17 out of 200 reviews
Rating 6 - Okay. 9 out of 200 reviews
Rating 4 - Poor. 2 out of 200 reviews
Rating 2 - Terrible. 0 out of 200 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy with this hotel.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing Onsen! The history, the natural spring-fed baths, the staff, the dining selections make for a once in a lifetime experience!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Bruna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most amazing experience me and my husband ever had in our lives. Absolutely beautiful, great food and staff. Highly recommend it!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Brant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the most incredible place I have ever stayed. It isn't a luxury spa as much as an over all experience. The scenery is absolutely beautiful, the hot springs are great, and the food is the best.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Jonathan E

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our 3 Day stay at the onsen was very relaxing. The staff was friendly and informative. The language barrier, though still present, wasn't much of an issue. The staff were quick with their phones to do a translation if needed. We recommend a 2 Day stay and visit the small village of Narada which is a 5 minute bus ride up the mountain. It's a small and quaint little village with engaging museums.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Theera

Liked: Cleanliness, staff & service, amenities
Good​ staff​ and​ service, wondetful​dinner.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Sekuini

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hospitality. Food was incredible, and the onsens were awesome.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Olgali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Brandr

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding stay at Nishiyama Onsen Keiunkan! The property was larger and more updated than I was expecting- including a choice of 6 different onsen baths to use (2 private and the other 4 alternating between men/women depending on the time of day). The staff were all without fault and absolutely lovely and despite my limited Japanese there we no issues communicating. Complimentary shuttle pick-up at Minobu Station for the 1hr drive to the property. High quality dinner and large Japanese breakfast provided in a private dining room. Overall, an exceptional stay and I feel very privileged to have the opportunity to stay at this 1300+ year old property.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Christine

Liked: Cleanliness, amenities, property conditions & facilities
Atmosphere, beauty, the service were top notch
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Joy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay here. Historic, incredibly beautiful location. Staff really make every one feel so welcome. Personal greetings and incredible attention to every detail.
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a unique experience, you truly unplug while you’re here.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Fred

Oldest hotel in the World
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Jocelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, staff were very nice, spa clean, family friendly.Variety of food. Menu changes every day.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
an authentic and unique Japan experience! We came two years ago and this time brought our Japanese-based son and daughter with us to stay for two wonderful days.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Katie

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful experience, completely fulfilling
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The best stay

By far the best stay in our 3 weeks in Japan. We were treated like celebrities. The dinner and breakfast are extraordinary. The onsen baths a dream. The location spectacular
Breakfast
Onsen
Path to onsen
View from window
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

MARIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks a lot for your kindness and hospitality.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Yongxin

Liked: Cleanliness, staff & service, property conditions & facilities
Nice Hotel
Stayed 1 night in Jul 2023
Verified review

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful property, a timeless set up with an amazing view. The food provided was also phenomenal and very generous amounts
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Marco

Liked: Cleanliness, amenities, property conditions & facilities
My son and I thoroughly enjoyed our stay at this ryokan. The food, service, and the onsens were fantastic. I will gladly come back in the future. A special shout-out to Thuy, who took care of us during our meals!
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Far in the mountains, but nice.
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities
We loved everything, a family of 2 adults & 1 child it was an amazing experience everyone should do.
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Hollie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this property! Everyone is so friendly, the view is breath taking, the onsens are amazing, and the food is wonderful! This is a bucket list hotel.
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities
Should have stayed longer Food fabulous Staff exceptional Beautiful area Well looked after
Stayed 1 night in Oct 2023