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Centara Hotel Hat Yai

4.0 star property

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Photo gallery for Centara Hotel Hat Yai

Outdoor pool, sun loungers
Minibar, in-room safe, desk, blackout drapes
Couples treatment rooms, body treatments, aromatherapy, Thai massages
Lobby sitting area
Couples treatment rooms, body treatments, aromatherapy, Thai massages

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot Tub
  • Bar
  • Spa
  • Pool
$106
includes taxes & fees
Dec 23 - Dec 24

Explore the area

View in a map
3 Sanehanusorn Road, Hat Yai, Songkhla, 90110
  • Place, Lee Garden Plaza
    ‪5 min walk‬
  • Place, Central Department Store
    ‪5 min walk‬
  • Place, Kim Yong Market
    ‪9 min walk‬
  • Airport, Hat Yai (HDY-Hat Yai Intl.)
    ‪24 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed

8.4 out of 10
Very good
(8 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 2 Twin Beds

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Suite, 1 King Bed

Minibar, in-room safe, desk, blackout drapes

Executive Suite, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Premium Deluxe)

Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed (Premium Deluxe)

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds (Premium Deluxe)

Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 2 Twin Beds (Premium Deluxe)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 Bedroom (Residence, King)

Minibar, in-room safe, desk, blackout drapes

Room, 1 Bedroom (Residence, King)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Studio, 1 King Bed

Deluxe Studio, 1 King Bed | Minibar, in-room safe, desk, blackout drapes

Deluxe Studio, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Superior Studio, 1 King Bed

Minibar, in-room safe, desk, blackout drapes

Superior Studio, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Studio, 2 Twin Beds

Minibar, in-room safe, desk, blackout drapes

Superior Studio, 2 Twin Beds

  • Sleeps 3
  • 2 Twin Beds

View all photos for Premier Studio, 1 King Bed

Minibar, in-room safe, desk, blackout drapes

Premier Studio, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Minibar, in-room safe, desk, blackout drapes

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(15 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds | Minibar, in-room safe, desk, blackout drapes

Superior Room, 2 Twin Beds

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 2 Twin Beds

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  • Free WiFi
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3.9 out of 5, Good, 486 reviews
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About this property

Centara Hotel Hat Yai

4-star Hat Yai hotel, connected to a shopping center in Downtown Hat Yai
Along with 2 restaurants, this smoke-free hotel has a full-service spa and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge, and a snack bar/deli are onsite.
Centara Hotel Hat Yai offers 246 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with satellite channels. Bathrooms include bathrobes, slippers, and hair dryers.

This Hat Yai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

An outdoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.
Cense by Spa Cenvaree has 6 treatment rooms including rooms for couples. Services include Thai massages, facials, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
In addition to a full-service spa, Centara Hotel Hat Yai features an outdoor pool and a health club. Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This 4-star property offers access to a business center and a meeting room. This business-friendly hotel also offers a hot tub, a sauna, and spa services. Limited complimentary onsite parking is available on a first-come, first-served basis.

Centara Hotel Hat Yai is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Ginger - This restaurant specializes in Asian cuisine and serves lunch and dinner.
Saneha Cafe - This restaurant specializes in Thai cuisine and serves breakfast, lunch, dinner, and light fare.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: THB 350 for adults and THB 225 for children
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Cappuccino Corner
  • Ginger
  • Lobby Lounge
  • Saneha Cafe

Things to do

  • Arcade/game room
  • Full-service spa
  • Health club
  • Hot tub
  • Outdoor pool
  • Sauna

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting room

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Facials
  • Spa open daily
  • Thai massages

Accessibility

  • Elevator

More

  • 1 building
  • 20 floors
  • Ballroom
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 1995
  • Local artist showcase
  • No plastic drinking straws
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 20

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from November 28 2025 to December 17 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for THB 1177.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately THB 350 for adults and THB 225 for children
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: THB 1177.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Centara Hat Yai
Centara Hat Yai Hotel
Centara Hotel Hat Yai
Hat Yai Centara
Hat Yai Centara Hotel
Hotel Centara
Hotel Centara Hat Yai
Hat Yai Novotel
Novotel Centara Hat Yai Hotel Hat Yai
Novotel Hat Yai

Centara Hotel Hat Yai Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 357 out of 1000 reviews
Rating 8 - Good. 472 out of 1000 reviews
Rating 6 - Okay. 131 out of 1000 reviews
Rating 4 - Poor. 26 out of 1000 reviews
Rating 2 - Terrible. 14 out of 1000 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Sherly

Stayed 6 nights in Jul 2025

10/10 Excellent

Wan Ahmad Zaheed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the halal option food offered to muslim guest
Stayed 1 night in Aug 2025

10/10 Excellent

Chan

Liked: Cleanliness, staff & service, property conditions & facilities
Is above average.staffs are friendly and helpful.cleanliness is above average.l like the location-easy access to shopping and market.
Stayed 4 nights in Jul 2025

10/10 Excellent

Christain T

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here is simply the best. Nan, Chumpunuch, Suchada, Preeda were especially the best. But the luggage and elevator staff were excellent as well. As long as the staff is this good, I will always come here.
Stayed 3 nights in Jul 2025

6/10 Okay

Greg

Liked: Staff & service
Disliked: Property conditions & facilities
In my opinion the lack of blockout curtains and the bathroom were below my expectations having believed the star rating and brand. The pool was closed for maintenance during my stay which didn't help with my acessment . Breakfast was ok. Great location.
Stayed 3 nights in Jul 2025

10/10 Excellent

AMIN NUR HAJJAR, Singapore

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Except it was located in the busy district but what we like about this hotel is location and the factor that is accessible to everywhere and most of the drivers know where the hotel is located.
Stayed 2 nights in Jul 2025

10/10 Excellent

Chee Peng, Singapore

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
convenient location.
Stayed 3 nights in Jul 2025

10/10 Excellent

WAI LEE

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness, nice lobby
Stayed 3 nights in Jun 2025

6/10 Okay

DAYRO, Los Angeles

Traveled with partner
The location is convenient but this hotel needs a renovation
Stayed 2 nights in May 2025

10/10 Excellent

Julie-ann

Stayed 4 nights in May 2025

10/10 Excellent

yan loong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was excellent, especially the doorman always ask if you need any help appreciated .
Stayed 2 nights in May 2025

10/10 Excellent

Stephen James

Stayed 3 nights in May 2025

8/10 Good

Wei leng

Traveled with family
Liked: Cleanliness, staff & service

Great location

The hotel is a bit dated. But the location is great. Although it can be a bit noise at night due to the night market. So for those who need to sleep early and is sensitive to sound u might want to consider another hotel or another facing. The staffs there are all excellent and helpful. Which is a plus point for this hotel.
Stayed 3 nights in May 2025

10/10 Excellent

Tan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Good Except the toilet story.

Room 1513 I have stayed at this hotel a few times and highly recommend to all my friends. I shared with my side of the toilet story. The bedding in my room was not comfy. we got backache after sleeping in the first night. it spoilt the 6D5N trip. there is no sliding door to separate the toilet and bathroom. The toilet always got wet and slippery after shower, it is quite dangerous if you are staying alone, when you slip and fall without people knowing. I hope the management will take serious view I this matter. Overall, the staffs are super polite and courteous, from front desk, Saneha Cafe, housekeeping, bellhops and not to mention the SPA at Level 7. keep up the excellent services.
Stayed 5 nights in May 2025

10/10 Excellent

KIAN HEONG, Bukit Batok West Avenue 8

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No
Stayed 3 nights in Apr 2025

6/10 Okay

Verified traveler

Stayed 1 night in Apr 2025

10/10 Excellent

Ainne Bte

Stayed 3 nights in Apr 2025

6/10 Okay

Ronnie

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Hotel is old, poor sound proof and no blackout curtains. Location is good and convenient
Stayed 2 nights in Apr 2025

10/10 Excellent

Keli

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
breakfast options pretty standard, but the soup/noodles changes every day. i like that all amenities are covered (i.e. hairdryer, shampoo, body wash, body lotion, handwash, towels of all sizes, disposable bedroom slippers, toothbrush, toothpaste, shower cap, etc). staff have good command of english here, extremely polite and their hospitality is top notch with excellent service.
Stayed 3 nights in Apr 2025

10/10 Excellent

Anthony, Plano

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place should be ranked as a five-star hotel. It's really fancy. The location is right in the middle of all the action --- night markets, street food, bars, and massage parlors. I will plan to stay here whenever I visit Hat Yai.
Stayed 2 nights in Mar 2025

10/10 Excellent

Mei Mei

Stayed 3 nights in Mar 2025

8/10 Good

Paul

Traveled with family
Liked: Staff & service
I believe this is the best hotel on Hat Yai. It is fine, staff and service are delightful. Rooms a tad dated, bed comfortable. Noise from nightmarket but that stops 10 sharp so not end of world. Hat ayainhas nothing endearing about it, but as staging post to Koh Lipe was fine
Stayed 2 nights in Mar 2025

10/10 Excellent

Diana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stylish, clean. in the middle of all the street activities--street food, live entertainment. 5 to 10 minute walk to the train station or the center of the city. Great location. Very interesting hotel. Strong WiFi
Stayed 1 night in Mar 2025

10/10 Excellent

jason

Liked: Cleanliness, staff & service, property conditions & facilities
Was great
Stayed 2 nights in Mar 2025

10/10 Excellent

Eng Loo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025