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Tru By Hilton Hershey Chocolate Avenue

2.5 star property

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Photo gallery for Tru By Hilton Hershey Chocolate Avenue

Reception
Exterior
Premium bedding, desk, laptop workspace, blackout drapes
Lobby
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Housekeeping
$136
includes taxes & fees
Oct 26 - Oct 27

Explore the area

View in a map
204 Hillcrest Road, Hershey, PA, 17033
  • Place, Hershey's Chocolate World
    ‪19 min walk‬
  • Place, Hersheypark
    ‪3 min drive‬
  • Place, Hersheypark Stadium
    ‪4 min drive‬
  • Airport, Harrisburg, PA (MDT-Harrisburg Intl.)
    ‪15 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed

9.2 out of 10
Wonderful
(66 reviews)
  • 231 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Premium bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible (Hearing)

8.8 out of 10
Excellent
(11 reviews)
  • 231 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower) | Premium bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible (Roll-In Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • 231 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Premium bedding, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Accessible (Roll-In Shower)

8.0 out of 10
Very good
(5 reviews)
  • 333 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(133 reviews)
  • 333 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Premium bedding, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Accessible (Hearing)

8.6 out of 10
Excellent
(15 reviews)
  • 399 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower, Mobility & Hearing)

Premium bedding, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Accessible (Roll-In Shower, Mobility & Hearing)

9.8 out of 10
Exceptional
(11 reviews)
  • 399 sq ft
  • Sleeps 4
  • 2 Queen Beds

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4.5 out of 5, Wonderful, 1,010 reviews
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About this property

Tru By Hilton Hershey Chocolate Avenue

Hershey hotel close to Hersheypark
This hotel features an indoor pool, a fitness center, and a snack bar/deli. Free self-serve breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and concierge services are onsite.
Tru By Hilton Hershey Chocolate Avenue offers 112 accommodations with hair dryers and irons/ironing boards. Beds feature premium bedding. 55-inch LCD televisions come with premium cable channels and Netflix. Bathrooms include showers and complimentary toiletries.

This Hershey hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Tru By Hilton Hershey Chocolate Avenue features an indoor pool and a fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wired and wireless Internet access.

A business center is on site. This business-friendly hotel also offers coffee/tea in a common area, concierge services, and laundry facilities. Complimentary self parking is available on site.

Tru By Hilton Hershey Chocolate Avenue has designated areas for smoking.

A complimentary self-serve breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free self-serve breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • Business center

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 150
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 150 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

TRU Hilton Hershey Hotel
TRU Hilton Hershey
Hotel TRU BY Hilton Hershey Hershey
Hershey TRU BY Hilton Hershey Hotel
Hotel TRU BY Hilton Hershey
TRU BY Hilton Hershey Hershey
TRU Hilton Hotel
Tru By Hilton Hershey Chocolate Avenue Hotel Hershey
Tru By Hilton Hershey Chocolate Avenue Hotel
Tru By Hilton Hershey Chocolate Avenue Hershey
TRU BY Hilton Hershey
Tru By Hilton Hershey Chocolate Avenue Hotel
Tru By Hilton Hershey Chocolate Avenue Hershey
Tru By Hilton Hershey Chocolate Avenue Hotel Hershey

Reviews

Tru By Hilton Hershey Chocolate Avenue Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 760 out of 1012 reviews
Rating 8 - Good. 157 out of 1012 reviews
Rating 6 - Okay. 53 out of 1012 reviews
Rating 4 - Poor. 25 out of 1012 reviews
Rating 2 - Terrible. 17 out of 1012 reviews

Reviews

10/10 Excellent

kyung

Stayed 1 night in Jun 2025

2/10 Terrible

Patty

Traveled with family and small children
Disliked: Amenities
Was disappointed
Stayed 2 nights in Jun 2025

10/10 Excellent

Arianne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to Hershey Park and very clean
Stayed 1 night in Jun 2025

10/10 Excellent

Kenneth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is clean, modern, and well maintained. Staff is very friendly. Pretty good breakfast too.
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Malissa

Traveled with family and small children
Liked: Cleanliness, staff & service
Overall was a decent place; however, the fridge in room would not get cold and didn't have a freezer section, there was no microwave in the room, and there was only 1 small chair for sitting (there were 4 guest)
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Shelly

Stayed 1 night in Jun 2025

10/10 Excellent

Eric

Stayed 1 night in Jun 2025

10/10 Excellent

Sydney

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Nice and clean hotel ! Friendly and helpful staff and a quiet stay
Stayed 2 nights in Jun 2025

10/10 Excellent

Sungeun, Charlottesville

Liked: Cleanliness, amenities, property conditions & facilities
Clean and family friendly
Stayed 1 night in Jun 2025

10/10 Excellent

Jennifer

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at Tru. Very close to Hersheypark, so the location is convenient. The room was very clean. We stayed for 2 nights and I wasn’t expecting the room to be cleaned after the first night, but it was, which was awesome. What really stood out though was the staff. From check-in to housekeeping to just passing staff in the hallway, everyone was incredibly professional and friendly. I haven’t experienced that level of customer service outside of Disney, so that was great. My only knock on it would be that the room was a little tight with the furniture. I had a room with two queen beds and found myself knocking into the corners of the furniture quite a few times. The one bed was pretty close to the wall, which made it a bit difficult to get into and out of. It was fine for us, but certainly not roomy. Still, I’d absolutely stay again.
Stayed 2 nights in Jun 2025

8/10 Good

Thomas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 2 nights in Jun 2025

10/10 Excellent

Diana

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Really nice experience at check in. Very clean room
Stayed 1 night in Jun 2025

6/10 Okay

Beau

Stayed 1 night in May 2025

10/10 Excellent

Jadyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great place to stay.
Stayed 1 night in Jun 2025

10/10 Excellent

Rhonda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly
Stayed 1 night in Jun 2025

10/10 Excellent

Meagan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel staff were so kind and helpful! The cleanliness of the whole facility was immaculate. Would definitely recommend to anyone looking for a place that feels as clean and comfortable as home.
Stayed 3 nights in Jun 2025

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel located near Hershey Park.
Stayed 1 night in Jun 2025

10/10 Excellent

Michelle

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were exceptional and attentive to our concerns. They were always accommodating, friendly and welcoming to us. Considering we had a group of 29 mainly children, the pool was small but overall, my group had a great time. I love the fact that tea and coffee was available 24/7, there was a slight variety in breakfast each morning, they had hot options, it went till 10am, and the lounge area was comfortable and fun for children as well. Definitely a family friendly hotel. The hotel was close to everywhere we needed to go and is in a nice quiet neighborhood. Would definitely stay there again!
Stayed 2 nights in Jun 2025

8/10 Good

Keri

Liked: Cleanliness
Stayed 3 nights in Jun 2025

10/10 Excellent

Philip

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

David, Crofton

Liked: Cleanliness, staff & service, property conditions & facilities
Liked: Clean, new, VERY COMFORTABLE bed. Very helpful staff. Close to Hershey Park and great launch point for other visits. Didn't Like: Shower leaked water halfway across bathroom floor into drain (handicapped shower, open bottom).
Stayed 1 night in Jun 2025

10/10 Excellent

Daena

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Corey at the Concierge Desk was a gem! My family and I thoroughly enjoued our stay...we will definitely book again for our next trip to Hershey.
Stayed 1 night in Jun 2025