Quality Inn & Suites York East

2.5 star property

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Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking (Accessible Tub)

Room, 2 Double Beds, Accessible, Non Smoking (Accessible Tub) | In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Double Beds, Accessible, Non Smoking (Accessible Tub)

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

  • 120 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Double Room, 2 Double Beds, Non Smoking

  • 120 sq ft
  • Sleeps 4
  • 2 Double Beds

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About this property

Quality Inn & Suites York East

York hotel with restaurant
A restaurant, a bar/lounge, and a 24-hour business center are available at this hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a seasonal outdoor pool, and a business center are onsite.
Quality Inn & Suites York East offers 110 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Premium cable television is provided. Rooms have partially open bathrooms. Bathrooms include bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities consist of a 24-hour business center and meeting rooms. This business-friendly hotel also offers a seasonal outdoor pool, barbecue grills, and a vending machine. Complimentary self parking is available on site.

Quality Inn & Suites York East has designated areas for smoking.

A complimentary continental breakfast is served each morning between 6:30 AM and 9:30 AM.
Guadalahara - This restaurant specializes in Mexican cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Guadalahara

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 24-hour business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20.00 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 20.00 per pet, per night
  • Service animals are exempt from fees
  • Cribs (infant beds) are available for an additional fee
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property does not have elevators
The seasonal pool will be open from May to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Quality Inn York
Quality York
Quality Inn & Suites York
Quality Inn & Suites Hotel
Quality Inn & Suites Hotel York

Reviews

Quality Inn & Suites York East Reviews

5.6

5.4/10

Cleanliness

6.4/10

Staff & service

5.4/10

Amenities

5.0/10

Property conditions & facilities

6.0/10

Eco-friendliness
Rating 10 - Excellent. 71 out of 572 reviews
Rating 8 - Good. 106 out of 572 reviews
Rating 6 - Okay. 126 out of 572 reviews
Rating 4 - Poor. 119 out of 572 reviews
Rating 2 - Terrible. 150 out of 572 reviews

Reviews

8/10 Good

Mj

Stayed 1 night in Aug 2025

4/10 Poor

Julie

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
There wasn't anything unique about the property, I didn't like the location. Staff were very nice.
Stayed 2 nights in Jul 2025

2/10 Terrible

Kayla

Traveled with pets, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel needs a serious face lift, as does the area around it. The rooms were super dated and dingy clean with a cigarette smoke scent. We were supposed to stay two nights as we were in town for an event and didn’t have another option to cancel once we were there but we did just check out right after the event and drive the 8 hours home late at night just so my family wasnt there any longer than we needed to be. Look outside of York if you’re traveling to the area.
Stayed 2 nights in Jun 2025

2/10 Terrible

Judeline

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This place is dirty, smelly, you name it
Stayed 6 nights in Aug 2025

2/10 Terrible

Lydia

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I never had breakfast because breakfast was from 6 to 7 no one gets up that early for breakfast I’m sorry but that’s my last time going to that hotel
Stayed 2 nights in Aug 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Great Room but some establishment updates needed

Our check in experience was perfect and the room was great. Exactly what we needed for a weekend trip. Only thing that could have been better with the room would be there are some cosmetic repairs that’s show but nothing that ruins your trip. The carpet does need cleaning as your feet show black after walking around. The pool was amazing looking and well maintained. The lobby was great and the breakfast wasn’t fantastic but efficient for us. The main issue was the steps of the hotel definitely need repairs because they are tripping hazards. Overall, I would stay again based on price and location.
Stayed 2 nights in Aug 2025

4/10 Poor

June

Traveled with partner
Disliked: Property conditions & facilities
We where woken up at 3 am due to some one pulled the alarm which was right above our door. I made a complaint about loss of sleep he didn't care because we were prepaid. So we left early.
Stayed 4 nights in Jul 2025

8/10 Good

Kristopher

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, room comfort

Basic at Best.

Our stay was relatively decent. The room was clean, although no menu for the restaurant down stairs, so I assume there's no room service. The bathroom was clean, but not many towels and of not good quality. No vent in the bathroom so it gets very hot. Wasn't able to connect my laptop to the TV due to not being able to fix the sound. Overral, it served basic needs, but I wouldn't make this my primary hotel to visit given the price and quality of service. Pool area was clean, no lifeguard. Goes to 8ft with life saving tools on the side.
Stayed 2 nights in Jul 2025

2/10 Terrible

CHRISTINE, freeport

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I ONLY booked this place because it was the only one in the area with an outdoor pool. It was so bad we checked out a day early. Everything was falling apart. Ice machines didn't work..Half the rooms on 2nd floor leaked water into the first floor. The rooms smelled like mold and mildew. All the furniture was falling apart. All the people there were crack heads. Dogs barking all hours of the night/morning. People yelling because their rooms were leaking through the roof. Never any staff at the desk. The bolts on the rims of my truck were stolen right next to the sign that says they are not responsible for stolen property. This place needs to be torn down ASAP
Stayed 3 nights in Jul 2025

6/10 Okay

Janice

Traveled with family and small children
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Rooms could use some upgrades like some paint maybe new doors bigger bathroom. Maybe authorizes some kid shows on the tv like nickelodeon. On a good note beds were comfy and the room was clean and no bugs awesome job.
Stayed 2 nights in Jul 2025

8/10 Good

Marc

Liked: Room comfort

1 night only

One night only...I think that is enough.
Stayed 1 night in Jul 2025

10/10 Excellent

Terry

Stayed 1 night in Jun 2025

10/10 Excellent

Joshelle

Traveled with family

Great stay for the price

Very quiet and private,great pool and great breakfast, only downside the wifi didn't work
Stayed 1 night in Jul 2025

2/10 Terrible

William

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I have to say i was very unpleasantly Suprised by our stay here. The reviews and photos in no way prepare you for the quite frankly horror that is this location. After checking in we made our way through a parking lot of seedy looking characters , vagrants and others to park in a location that made me uneasy to walk to our room with my wife and children. Upon entering the room we were quite disgusted by the condition of the room. On the base of the bed immediately presen when we walker in a white “spray” of dried on mystery liquid. Entering the bathroom the bottom of the tub had s blackish hue to it as if it was used to wash coal miners. A footprint in the tub appeared to be staind as if someone had used dark hair dye in it previously. Then first flush after a #1 and the toilet backs up. The sad part is there was no point complaining because of the hour and the fact none of the other areas of the facility gave me confidence that the level of cleanliness was a one off. We sucked it up and finished the night. Then upon waking up walking on the carpet with no socks felt the dense carpet sticking to your feet (fun). I have stayed all over this country and other around the world and this was definitely a bottom 3 experience. I would highly recommend looking elsewhere. Upon checking out there was no “how was your stay” as they appeared to know the answer just a “thanks” when checking out.
Stayed 1 night in Jun 2025

6/10 Okay

William

Traveled with family
It was okay but I would not stay there again the rooms could have been cleaner it's very run down needs to be redone
Stayed 2 nights in Jun 2025

6/10 Okay

NICOLE

Traveled with family
Disliked: Property conditions & facilities
Stayed 2 nights in May 2025

6/10 Okay

Jeffrey

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Clean, but quite outdated. Convenient to I-83
Stayed 1 night in Jun 2025

8/10 Good

Joann

Liked: Cleanliness, staff & service, room comfort
comfortable room, great shower, excellent breakfast, quiet
Stayed 2 nights in Jun 2025

4/10 Poor

gary

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
Room was not ready when arrived, was told it would take another 45mins by housekeeping. The front desk rectified and gave a room available. Adequate room for what we paid. Run down, slightly dirty and questionable guests. Noisy guests throughout the evenings. Strange smell in room possibly because of the age of tge property. Ok if you're just looking for somewhere to crash cheap.
Stayed 2 nights in May 2025

10/10 Excellent

Charles

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

High Quality stay at Quailty Inn

Was in town for business and after a long drive we were greeted and tested amazing by the great staff here! Room was immaculate and smelled great! Whole property was so beautiful! Def have to go back when it’s warmer to get in the pool!
Night time view of the pool
Stayed 1 night in May 2025

6/10 Okay

Maria

Traveled with family
Entrance was confusing. Customers who like to save money and take advantage of affordable hotels should help each other keep the rooms and furnishings clean and not disgusting. Hotels must keep the property nice and clean and customers should help maintain cleanliness too.
Stayed 1 night in May 2025

6/10 Okay

Renee

Stayed 1 night in May 2025

6/10 Okay

Traci

Stayed 4 nights in May 2025

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, room comfort

Don’t stay….

This room was disgusting. I Lysol wiped as much of the room as I could. Yellow stuff splattered all over shower walls and bathroom door. Sheets had holes and multiple signs of being extremely old/used. Carpeted floor not vacuumed, probably in years. Toilet had gross stains in it. Daughter played 2 games of hockey and was unable to shower out of concern for the cleanliness of the shower, mildew/mold growing, yellow substance all over shower wall along with darker spots. Due to the condition, we were not even close to interested in a “free breakfast” because if that’s a “clean room” to you, god only knows your ability to follow food safety regulations…Horrible experience.
Dust all over
Dust all over
Weird stains and stuff on any surface
Yellow and black stuff on the walls
Stayed 1 night in May 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean
Stayed 1 night in May 2025