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Kastens Hotel Luisenhof

5.0 star property

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Exterior
Deluxe Single Room, 1 Single Bed | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe
Bar (on property)
Executive lounge
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Bar
  • Parking available
  • Gym
  • Room service
  • 24/7 front desk

Explore the area

Map
Luisenstrasse 1-3, Hannover, NI, 30159
  • Heinz von Heiden Arena
    ‪3 min drive‬
  • Hannover Zoo
    ‪3 min drive‬
  • Hannover Congress Centrum
    ‪4 min drive‬
  • Hannover (HAJ)
    ‪16 min drive‬

Room options

View all photos for Superior Double Room, 1 Queen Bed

Superior Double Room, 1 Queen Bed | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Superior Double Room, 1 Queen Bed

8.8 out of 10
Excellent
(3 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Single Room, 1 Single Bed

Deluxe Single Room, 1 Single Bed | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Deluxe Single Room, 1 Single Bed

  • 269 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room

Standard Double Room | Room amenity

Standard Double Room

  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room, 1 Queen Bed

Deluxe Double Room, 1 Queen Bed | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Deluxe Double Room, 1 Queen Bed

9.0 out of 10
Wonderful
(8 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite Double Room

Junior Suite Double Room | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Junior Suite Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • 431 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room - Single Bed

Standard Single Room - Single Bed | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Standard Single Room - Single Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 183 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Single Room - Single Bed

Superior Single Room - Single Bed | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Superior Single Room - Single Bed

10.0 out of 10
Exceptional
(1 review)
  • 194 sq ft
  • Sleeps 1
  • 1 Twin Bed

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About this property

Kastens Hotel Luisenhof

5-star hotel in Mitte
A full-service spa, a restaurant, and a fitness center are available at this hotel. WiFi in public areas is free. Additionally, a bar/lounge, a sauna, and a coffee shop/cafe are onsite. Change of towels is available on request.
Kastens Hotel Luisenhof offers 149 accommodations with minibars and safes. Flat-screen televisions come with premium satellite channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include massages. The spa is equipped with Turkish bath/hammam. The spa is open daily.
In addition to a full-service spa, Kastens Hotel Luisenhof features a sauna and a fitness center. The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This 5-star property offers access to a business center and 10 meeting rooms. This luxury hotel also offers a terrace, multilingual staff, and tour/ticket assistance. Parking is available onsite for a surcharge. A total renovation of this property was completed in February 2022.

Kastens Hotel Luisenhof has designated areas for smoking.

Self-serve breakfasts are available for a surcharge on weekdays between 6:30 AM and 10 AM and on weekends between 7 AM and 11 AM.
MARYs - This fine-dining restaurant serves breakfast, lunch, and dinner. Reservations are required.
24-hour room service is available.

Languages

Arabic, English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (EUR 20 per day; includes in/out privileges)
  • Covered valet parking on site (EUR 20 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Self-serve breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 32 for adults and EUR 32 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • MARYs

Things to do

  • Full-service spa
  • Gym
  • Sauna
  • Steam room

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 10 meeting rooms
  • Business center

Outdoors

  • Terrace

Full-service spa

  • Massage
  • Spa open daily
  • Treatment room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 6 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1856
  • Designated smoking areas
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Renovated entire property - February 2022
  • Reusable cups
  • Reusable tableware

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Free local calls
  • LED lighting
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from June 8 to June 9:
  • Dining venue(s)
The following facilities are closed on Sunday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 100 per night
Cribs (infant beds) are available for EUR 20 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and may be collected at the property. The amount varies based on factors such as length of stay, property classification, and room price. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for self-serve breakfast: approximately EUR 32 for adults and EUR 32 for children
  • Covered self parking fee: EUR 20 per day (in/out privileges)
  • Covered valet parking fee: EUR 20 per day
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 20 per night
  • Rollaway bed fee: EUR 100 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This hotel is rated 5 stars.

Property is also known as

Hotel Kastens
Hotel Kastens Luisenhof
Hotel Luisenhof
Kastens Hotel Luisenhof
Kastens Hotel Luisenhof Hannover
Kastens Luisenhof
Kastens Luisenhof Hannover
Kastens Luisenhof Hotel
Luisenhof
Luisenhof Hotel
Kastens Hotel Hannover
Kastens Hotel Luisenhof Hotel
Kastens Hotel Luisenhof Hannover
Kastens Hotel Luisenhof Hotel Hannover

Kastens Hotel Luisenhof Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 387 out of 616 reviews
Rating 8 - Good. 166 out of 616 reviews
Rating 6 - Okay. 45 out of 616 reviews
Rating 4 - Poor. 13 out of 616 reviews
Rating 2 - Terrible. 5 out of 616 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Darrell

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel and a great location
Stayed 1 night in Mar 2025

4/10 Poor

Matt

Traveled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Overpriced and rude check in staff member

Rude person at reception upon check in. Just seemed angry and annoyed overall. Absolutely unacceptable behavior for a five star hotel. She implied breakfast was included in our room but then we were told at check out it wasn’t and had to pay an extra €62. This was also on top of the person who let us enter breakfast not saying we would be charged. Rest of the staff was nice, especially bartender and waitresses at breakfast. It’s a four star hotel and overpriced for that. Not a five star hotel and because of the breakfast issue we won’t be returning.
Stayed 1 night in Mar 2025

10/10 Excellent

Abraham

Stayed 4 nights in Oct 2024

10/10 Excellent

Teri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

George

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect

Wonderful hotel right in city center. Thank you, Sasha, for the hospitality and kindness!
Stayed 3 nights in Dec 2024

10/10 Excellent

Linda, Pasadena

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay here again easily. Everyone is helpful, the restaurant next door is great, the rooms are quiet and clean, and the location is central to everywhere
Stayed 2 nights in Dec 2024

10/10 Excellent

Susan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Jon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience and excellent atmosphere and fitness room.
Stayed 1 night in Nov 2024

10/10 Excellent

Liliana

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous 3 days in Hannover

This hotel was outstanding. One block from the train, we were greeted with smiles. Room was ready. Lovely little bar with awesome cocktails. Service was excellent. Would definitely stay here again. A bit pricey but so worth it in regards to being pampered.
Stayed 3 nights in Sep 2024

10/10 Excellent

Sean

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10 service and hotel, would recommend highly and look forward to staying again.
Stayed 1 night in Oct 2024

10/10 Excellent

Joseph M

Stayed 3 nights in Sep 2024

10/10 Excellent

Steve

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

neil

Stayed 2 nights in Aug 2024

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in the heart of Hannover. Walkable from the train station, with great shopping and dining all around the hotel.
Stayed 1 night in Aug 2024

8/10 Good

Jeffrey

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
First one night it rained all night and the rain falling on the window sill was like a machine gun rattling all night I would have to think twice about Re visiting as I want a good nights sleep the other 2 nights when it wasn’t raining it was excellent Secondly the price of breakfast was exorbitant not we expected if we stay with you again I will be having breakfast at a cafe in the city of all the breakfasts we had in Sweden Norway and Switzerland your breakfast was by far the most expensive
Stayed 3 nights in Jul 2024

10/10 Excellent

Hans-Linhard

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property with excellent amenities
Stayed 9 nights in Jun 2024

8/10 Good

Phillipa

Stayed 2 nights in Jun 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Ezra

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Kornelia, Staatsburg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 5 nights in Apr 2024

6/10 Okay

Ka Man

Business traveler
Liked: Amenities
Disliked: Property conditions & facilities
The hotel has some charm but looks run down and not in great condition; the reception rushed through check in and did not explain anything about the facility. Location is great, close to shops and the train station.
Stayed 1 night in Mar 2024

10/10 Excellent

Meshal, MANAMA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
JUST perfect
Stayed 3 nights in Feb 2024

10/10 Excellent

Manon

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Roger

Sweet little hotel, convenient to the HBF
Stayed 2 nights in Oct 2023