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Hanmer Springs Gateway Lodge

2.0 star property

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Photo gallery for Hanmer Springs Gateway Lodge

Deluxe Studio | View from room
Reception
Family One Bedroom | Mountain view
Handrails in hallways
Superior Twin | Hypo-allergenic bedding, individually decorated, individually furnished

Reviews

10 out of 10
Exceptional

Popular amenities

  • Air conditioning
  • Housekeeping
  • Free WiFi
  • Parking included
$85
includes taxes & fees
Nov 30 - Dec 1

Explore the area

View in a map
35 Hanmer Springs Rd, Hanmer Springs, Canterbury Region, 7334
  • Place, A Maze N Golf
    ‪2 min walk‬
  • Place, Hanmer Springs Thermal Reserve
    ‪11 min walk‬
  • Place, Chisholm Park
    ‪15 min walk‬

Room options

View all photos for Standard Studio Accessible

Standard Studio Accessible | Hypo-allergenic bedding, individually decorated, individually furnished

Standard Studio Accessible

  • 377 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Spa Studio

Standard Spa Studio | Hypo-allergenic bedding, individually decorated, individually furnished

Standard Spa Studio

10.0 out of 10
Exceptional
(2 reviews)
  • 484 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Studio

Standard Twin Studio | Hypo-allergenic bedding, individually decorated, individually furnished

Standard Twin Studio

9.0 out of 10
Wonderful
(2 reviews)
  • 484 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Twin Bed and 1 King Bed

View all photos for Deluxe Studio

Deluxe Studio | View from room

Deluxe Studio

  • 484 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Family One Bedroom

Family One Bedroom | Living area | 42-inch TV with cable channels

Family One Bedroom

  • 700 sq ft
  • Mountain view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Superior Twin

Superior Twin | Hypo-allergenic bedding, individually decorated, individually furnished

Superior Twin

  • 484 sq ft
  • Sleeps 3
  • 1 Twin Bed and 1 King Bed

View all photos for Superior Twin Accessible

Superior Twin Accessible | Hypo-allergenic bedding, individually decorated, individually furnished

Superior Twin Accessible

10.0 out of 10
Exceptional
(1 review)
  • 484 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Deluxe Spa Studio

Deluxe Spa Studio | Hypo-allergenic bedding, individually decorated, individually furnished

Deluxe Spa Studio

  • 484 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

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4.5 out of 5, Wonderful, 700 reviews
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About this property

Hanmer Springs Gateway Lodge

Hanmer Springs motel with private balconies
This smoke-free motel features a garden and free self parking. Change of towels is available on request.
Hanmer Springs Gateway Lodge offers 11 air-conditioned accommodations with washers/dryers and hair dryers. Rooms open to balconies or patios. These individually decorated and furnished accommodations include dining tables. Televisions come with cable channels.

This Hanmer Springs motel provides complimentary wired and wireless Internet access, with a WiFi speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and desk chairs. Additionally, rooms include irons/ironing boards and complimentary toiletries. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Hanmer Springs Gateway Lodge features a garden. The property has a front desk available during limited hours. Onsite uncovered self parking is complimentary.

Hanmer Springs Gateway Lodge is a smoke-free property.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Things to do

  • Bicycle storage

Family friendly

  • Dining table
  • In-room microwave
  • In-room washer/dryer
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Proposal/romance packages

Outdoors

  • Garden
  • In a nature reserve
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Front entrance ramp
  • Thin carpet in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch TV with cable channels

Food and drink

  • Champagne service
  • Dining table
  • Microwave
  • Mini-fridge
  • Toaster

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • LED lighting
  • Recycling
  • Reusable coffee/tea filters
  • Soundproofed rooms
  • Washer/dryer
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 7:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The property charges 2 percent for credit card payments
The front desk is open daily from 8:00 AM - 7:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), key retrieval

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 30.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Rollaway bed fee: NZD 30.0 per night
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Hanmer Springs Gateway Lodge Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 24 out of 24 reviews
Rating 8 - Good. 0 out of 24 reviews
Rating 6 - Okay. 0 out of 24 reviews
Rating 4 - Poor. 0 out of 24 reviews
Rating 2 - Terrible. 0 out of 24 reviews

10/10

Cleanliness

9.4/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Emma

Disliked: Staff & service
Stayed 1 night in Nov 2025

10/10 Excellent

Westley

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This was a very nice, peaceful stay. I didn't have the highest expectations, but even had I, those would have been met. The staff was very kind and resourceful, the room was clean and spacious, and the property was more quiet than I expected (a huge plus).
Stayed 2 nights in Nov 2025

10/10 Excellent

Greg

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great room. Upgraded on arrival 👏👏. Service received was exemplary. Only downside was dryer in guest laundry not working but portable airers supplied.
Stayed 1 night in Nov 2025

10/10 Excellent

Marie

Liked: Cleanliness, amenities, property conditions & facilities
Staff very helpful. The room was clean modern and spacious.
Stayed 1 night in Nov 2025

10/10 Excellent

Darren

Business traveler
Liked: Cleanliness, staff & service, amenities
great
Stayed 1 night in Nov 2025

10/10 Excellent

Tanya

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The room was very spacious and clean. Lovely staff and just a relaxing atmosphere. I enjoyed every minute there.
Stayed 2 nights in Nov 2025

10/10 Excellent

Bernie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great service friendly staff.
Stayed 2 nights in Oct 2025

10/10 Excellent

David, Kanimbla

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best places we have stayed in New Zealand, the tavern next door has excellent meals.
Stayed 1 night in Oct 2025

10/10 Excellent

Jonathan Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed an extra 2 days due to bad weather and closed roads. Nothing was a problem and we were looked after very well. I don't usually write reviews but the people here really do go the extra mile and I've never had an experience like it before! :-)
Stayed 1 night in Oct 2025

10/10 Excellent

Karalea

Stayed 1 night in Oct 2025

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large unit, clean and quiet.
Stayed 1 night in Oct 2025

10/10 Excellent

GRANT

Stayed 1 night in Oct 2025

10/10 Excellent

Bren

Liked: Cleanliness, staff & service, property conditions & facilities
Yes, the room was clean and serviced when needed. Management were particularly friendly and personable. Liked the shower, plentiful hot water and containers of bath products rather than sachets. Excellent idea. The kitchen area was adequate. The suite was very roomy-nice. On the other side of the coin, the kitchen tap leaked quite a bit and the fridge made noises continually-rather spoilt the quiteness really. Just a pain.
Stayed 7 nights in Oct 2025

10/10 Excellent

Rainey

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, lovely extra large suit, good kitchenette and bathroom facilities.
Stayed 2 nights in Oct 2025

10/10 Excellent

Judith

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice quiet location.. couldn’t fault a thing. Nice beds, clean and very spacious
Stayed 1 night in Oct 2025

10/10 Excellent

richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very welcoming and helpful. Motel was an easy drive in to town. Room was big and included everything necessary. Good value for money.
Stayed 1 night in Oct 2025

10/10 Excellent

Trace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were super welcoming and helpful. The place was amazing and the room was lovely. Happy all round, will definitely return
Stayed 2 nights in Sep 2025

10/10 Excellent

Juyong, Glenorchy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spent one night for the hot pools. Great location, very spacious.
Stayed 1 night in Sep 2025

10/10 Excellent

Glenn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Off street unit,spotlessly clean,warm and inviting.Great restaurant on site,very friendly staff.Would stay here again!!
Stayed 4 nights in Aug 2025

10/10 Excellent

Mark

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Aug 2025

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Propery very clean and warm during -4 degree frost
Stayed 1 night in Aug 2025

10/10 Excellent

Nicholas

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Efficient friendly staff. Very clean room and very quiet value for money.
Stayed 2 nights in Aug 2025

10/10 Excellent

Peter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious room. Comfortable bed. Great view of the mountains. Snuggly robes were appreciated. Only suggestion for improvement would be better and larger bath towels.
Stayed 1 night in Aug 2025

10/10 Excellent

Lara

Stayed 2 nights in Jul 2025