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Grotto Bay Beach Resort

4.0 star property

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1 bedroom, in-room safe, desk, blackout drapes
Couples treatment rooms, body treatments, aromatherapy
Couples treatment rooms, body treatments, aromatherapy

Popular amenities

  • Bar

Explore the area

Map
11 Blue Hole Hill, Bailey's Bay, Hamilton Parish, CR04
  • Blue Hole Park
    ‪1 min walk‬
  • Crystal Caves
    ‪6 min walk‬
  • Bermuda Perfumery
    ‪8 min walk‬
  • St. George's (BDA-L.F. Wade Intl.)
    ‪5 min drive‬

Room options

View all photos for Ocean View Deluxe Double

1 bedroom, in-room safe, desk, blackout drapes

Ocean View Deluxe Double

8.2 out of 10
Very good
(10 reviews)
  • 325 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Oceanfront Deluxe King

1 bedroom, in-room safe, desk, blackout drapes

Oceanfront Deluxe King

8.8 out of 10
Excellent
(13 reviews)
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Oceanfront Superior King

1 bedroom, in-room safe, desk, blackout drapes

Oceanfront Superior King

9.0 out of 10
Wonderful
(21 reviews)
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Ocean View Superior King

1 bedroom, in-room safe, desk, blackout drapes

Ocean View Superior King

8.8 out of 10
Excellent
(26 reviews)
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Ocean View Deluxe King

1 bedroom, in-room safe, desk, blackout drapes

Ocean View Deluxe King

8.4 out of 10
Very good
(15 reviews)
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Oceanfront Superior Double

1 bedroom, in-room safe, desk, blackout drapes

Oceanfront Superior Double

9.0 out of 10
Wonderful
(9 reviews)
  • 325 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Oceanfront Deluxe Double

1 bedroom, in-room safe, desk, blackout drapes

Oceanfront Deluxe Double

9.6 out of 10
Exceptional
(4 reviews)
  • 325 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Ocean View Superior Double

1 bedroom, in-room safe, desk, blackout drapes

Ocean View Superior Double

8.8 out of 10
Excellent
(26 reviews)
  • 325 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Similar properties

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4.6 out of 5, Wonderful, (1014)
$975 nightly
The price is $975 total
includes taxes & fees
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About this property

Grotto Bay Beach Resort

4-star Hamilton Parish resort with 3 restaurants
Spend the day relaxing on Grotto Bay Beach Resort's private white sand beach or at a complimentary water park before returning for a meal at one of the resort's 3 restaurants.
Grotto Bay Beach Resort offers 198 accommodations with safes and coffee/tea makers. LCD televisions come with premium cable channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Hamilton Parish resort provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

A private beach and a complimentary water park with waterslides are featured at the resort. In addition to an outdoor pool, other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 3 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.
Simply walk outside to feel the sun on your face at the white sand beach. Enjoy the umbrellas and sun loungers for a relaxing day at the beach. After a day at the beach, enjoy amenities at Grotto Bay Beach Resort like a complimentary water park, an outdoor pool, and a 24-hour fitness center.

Dining is available at one of the resort's 3 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the resort's bars, which include a beach bar, a poolside bar, and a bar/lounge. Public areas are equipped with complimentary wireless Internet access. This beach resort also offers a garden and a terrace. Complimentary self parking is available on site, along with a car charging station.

Grotto Bay Beach Resort has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.
Grotto Bay Beach Resort has 3 restaurants serving breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, French, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: USD 26 for adults and USD 16 for children
  • 3 restaurants
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Books
  • Evening entertainment
  • Fitness classes
  • Free water park
  • Kayaking
  • Outdoor pool
  • Personal motorized watercraft
  • Piano
  • Scooter/moped rentals
  • Scuba diving
  • Spelunking
  • Waterslide
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • Children's games
  • Free water park access
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6,000 square feet of conference space
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • On a private beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • LED lighting
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 359
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.00 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 26.00 for adults and USD 16.00 for children
  • Late check-out fee: USD 359 (subject to availability)
  • Rollaway bed fee: USD 15.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Grotto Bay Beach
Grotto Bay Beach Bailey's Bay
Grotto Bay Beach Resort
Grotto Bay Beach Resort Bailey's Bay
Grotto Bay Hamilton Parish
Grotto Bay Beach Resort Resort
Grotto Bay Beach Resort Hamilton Parish
Hotel Grotto Bay Beach
Grotto Bay Beach Resort Hamilton Parish
Grotto Bay Beach Hamilton Parish
Grotto Bay Beach Resort Resort Hamilton Parish

Grotto Bay Beach Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 639 out of 1006 reviews
Rating 8 - Good. 254 out of 1006 reviews
Rating 6 - Okay. 72 out of 1006 reviews
Rating 4 - Poor. 29 out of 1006 reviews
Rating 2 - Terrible. 12 out of 1006 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bermuda stay

Was a great stay, weather was great.
Stayed 5 nights in Apr 2025

10/10 Excellent

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is so friendly and helpful. The beach is beautiful, and the property as a whole is very relaxing!! The food was excellent!!. The only negative comment is the rooms. I did not like the flooring, and the bathrooms are outdated. That being said, I would still choose Grotto Bay over any other property on the Island.
Stayed 4 nights in Apr 2025

10/10 Excellent

Ann-Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautiful place, right on top of two accessible caves. Also the bus stops right in front of the hotel as well. Splurge and get the ocean front view You also don’t need to get the all inclusive if you’re planning to venture around the island. Staff was helpful and lovely. Highly recommended!
Stayed 5 nights in Apr 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was excellent! Food and amenities excellent!
Stayed 4 nights in Apr 2025

8/10 Good

nanette

Traveled with partner
Liked: Staff & service, property conditions & facilities
The property could have been cleaned, dirty dishes on walls and outside buildings. Beach area littered with towels and drink glasses. No one cleaned up the beach area all day. The staff were very accommodating and friendly. The new renovations are beautiful and housekeeping was terrific.
Stayed 5 nights in Apr 2025

8/10 Good

Nichole

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Enjoyed the view!

This was our first trip to Bermuda as a family, and the property itself was clean, updated, and easy to navigate. The caves and the spa setup on property made this a very cool experience for my family! Gorgeous views! Very happy with the uniqueness of the property. The front service desk staff, the spa, the pool bar staff and the Bellman were amazing! We did run into challenges with the service at dinner. With teenagers aged 15, 13, and eight, it was not a pleasant experience to commit to a 2+ hour experience at dinner. The property would be drastically improved by offering a dinner buffet, similar to the way breakfast is served. Staff was pleasant for all meal service, it just took a very long time to get noticed at the initial seating, get drinks, and was a long wait in between plates. I would also have liked to try more local dishes. Everything was very Americanized. While this is great for picky eaters, I also enjoy experiencing the local culture.
Stayed 5 nights in Apr 2025

10/10 Excellent

Lois Jean, Carrsville

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked this resort for the massage in the grotto which was fantastic However everything else was also wonderful
Stayed 7 nights in Apr 2025

10/10 Excellent

Zina

Stayed 3 nights in Apr 2025

10/10 Excellent

Penko, Fairfield

Stayed 1 night in Apr 2025

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not our first stay and it wont be our last. Great value!
Stayed 3 nights in Apr 2025

8/10 Good

Tricia Marie

Liked: Cleanliness, staff & service
The property is not ADA compliant- impossible to navigate if you are on a wheelchair, or with bad knees requiring a cane. But for the rest of the mobile guests- not a problem.
Stayed 3 nights in Apr 2025

8/10 Good

Tina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so friendly and went out of their way to make sure we were happy. Beautiful property! Family friendly
Stayed 4 nights in Apr 2025

8/10 Good

Matthew, Toano

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great. Food, eh, overpriced and not all that
Stayed 2 nights in Apr 2025

10/10 Excellent

Michael Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

10/10 Excellent

Justin

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grotto Bay is great. It’s the only place in Bermuda where you can go cave swimming, and the resort is not too big, which gives it a personal, relaxed feel. The staff was great, all facilities and our guest room was clean, and the food is excellent. I will recommend this resort to friends and family.
Stayed 4 nights in Apr 2025

8/10 Good

joanne

Liked: Cleanliness, staff & service, property conditions & facilities
This property has everything you need.Pool, beautiful beach, food and drinks. The Staff was professional, friendly and very attentive. Our room was comfortable and clean.although the bathroom was small and there was no hooks or rack to put your clothes. We would have liked other breakfast table service, besides the buffet. The pool bar closes at 5pm, the time should be extended since the walk and stairs to the main lobby bar is too far to get to from the pool. I would recommend the all inclusive since there is only 1 resturaunt near by that is walkable. Taking a taxi is expensive and the buses stop at 6pm
Stayed 3 nights in Apr 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

Overall not bad but could’ve been better

The hotel was ok overall however there were a few key things that I didn’t like. They didn’t have complimentary water bottles in the room, the blankets weren’t very warm, and our heat wouldn’t work. I will say that when a problem was presented to them, they attempted to rectify the issue but it could’ve been better. Another thing I didn’t like was that the resort was so far from town, I didn’t realize that Hamilton parish is different from the town of Hamilton so there was only one walkable restaurant from the resort besides the ones within it. I would’ve preferred to be in the town so that more restaurants would’ve been in our vicinity. Nevertheless, it was a bus ride away from the town so not bad. Last thing I’ll say is that, some of the people in Bermuda weren’t too nice, there was a mix of politeness and arrogance all around so that wasn’t very desirable. Things I loved about the resort was that they had their own gym, beach, jacuzzi, and pool which were all 24hrs!! That was really great. Lastly, the breakfast in bed was pretty good. I had a great stay in Bermuda overall but some things could definitely have been improved.
Dining area view
Beach on property
Side angle of rooms
Stayed 6 nights in Apr 2025

8/10 Good

Carrol

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet
Stayed 4 nights in Apr 2025

6/10 Okay

Jennifer M

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Very mediocre experience at Grotto Bay. The rooms are outdated and a bit dingy. Our first day there, all the toilets in the resort stopped working until mid afternoon & it was pouring rain so we couldn’t even leave to go somewhere else. The bar situation is terrible, doesn’t open until 11am & there’s basically just 1 bar open at a given time.
Stayed 4 nights in Apr 2025

8/10 Good

Jorceline

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 3 nights in Mar 2025

10/10 Excellent

Kerri Leslie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was excellent and the beach was lovely.
Stayed 3 nights in Apr 2025

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing time at the resort! The staff was amazing we will definitely be back!
Stayed 3 nights in Apr 2025

10/10 Excellent

Simon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Grotto Bay is a fantastic option for your holidays in Bermuda. The property is beautiful and the staff is really friendly and helpful. The bus stop is just outside the hotel, so is very easy for exploring the island. We will definitely stay again in this resort. Thank you very much for everyone who has made our stay so pleasant, welcoming and unforgettable.
Stayed 7 nights in Apr 2025

10/10 Excellent

Natalie, Winthrop

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just perfect!
Stayed 3 nights in Apr 2025

10/10 Excellent

Jessica, DAPHNE

Liked: Cleanliness, staff & service, property conditions & facilities
From check in, to the first day at the pool, cave massages, everyone was FANTASTIC 10/10 will definitely be back!
Stayed 4 nights in Apr 2025