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NH Collection Hamburg City

4.5 star property

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Photo gallery for NH Collection Hamburg City

Daily buffet breakfast for a fee
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Lobby
Terrace/patio

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Room service
  • 24/7 front desk
  • Gym
$143
includes taxes & fees
Sep 7 - Sep 8

Explore the area

View in a map
Feldstr. 53-58, Hamburg, HH, 20357
  • Hamburg Messe and Congress
    ‪9 min walk‬
  • Reeperbahn
    ‪10 min walk‬
  • Miniatur Wunderland
    ‪3 min drive‬
  • Hamburg (HAM)
    ‪14 min drive‬

Room options

View all photos for Suite

Premium bedding, minibar, in-room safe, desk

Suite

9.6 out of 10
Exceptional
(26 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Suite (Extra Bed 2 adults + 1 child)

Premium bedding, minibar, in-room safe, desk

Suite (Extra Bed 2 adults + 1 child)

9.0 out of 10
Wonderful
(12 reviews)
  • 431 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Suite (Extra Bed 3 adults)

Premium bedding, minibar, in-room safe, desk

Suite (Extra Bed 3 adults)

9.8 out of 10
Exceptional
(12 reviews)
  • 431 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Superior Room

Superior Room | Premium bedding, minibar, in-room safe, desk

Superior Room

9.4 out of 10
Exceptional
(11 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Family Room

Family Room | Premium bedding, minibar, in-room safe, desk

Family Room

9.4 out of 10
Exceptional
(6 reviews)
  • 431 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

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About this property

NH Collection Hamburg City

4.5-star Hamburg hotel, connected to a shopping center in Hamburg-Mitte
Along with a full-service spa, this smoke-free hotel has a restaurant and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a sauna, and a rooftop terrace are onsite. Housekeeping is available on request.
NH Collection Hamburg City offers 129 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with premium satellite channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa.
In addition to a full-service spa, NH Collection Hamburg City features a sauna and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wired and wireless Internet access.

This luxury hotel also offers a rooftop terrace, spa services, and multilingual staff. Onsite parking is available (surcharge).

NH Collection Hamburg City is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 11:00 AM and on weekends between 7:00 AM and noon.
Bar - This bar serves light fare only. Open 24 hours.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (EUR 21 per day)

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 11:00 AM on weekdays and 7:00 AM to noon on weekends; EUR 13 to 32 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bar

Things to do

  • Bicycle rentals
  • Bicycle storage
  • Full-service spa
  • Gym
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • Elevator

More

  • 1 building
  • 100% renewable energy
  • 7 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1995
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 20
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 35 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 55 lbs per pet)

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 13 to 32 per person
  • Self parking fee: EUR 21 per day
  • Pet fee: EUR 35 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 20 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Property is also known as

Hamburg NH
Nh Hamburg Altona Hotel Hamburg
Nh Hotel Hamburg
Nh Hotels Hamburg
NH Collection Hamburg City Hotel
NH Collection Hamburg City
Nh Hamburg-City Hotel Hamburg
NH Collection Hamburg City Hotel
NH Collection Hamburg City Hamburg
NH Collection Hamburg City Hotel Hamburg

NH Collection Hamburg City Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 635 out of 1004 reviews
Rating 8 - Good. 304 out of 1004 reviews
Rating 6 - Okay. 50 out of 1004 reviews
Rating 4 - Poor. 12 out of 1004 reviews
Rating 2 - Terrible. 3 out of 1004 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kay

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A hidden gem which is centrally located for shopping, sightseeing etc.
Stayed 3 nights in May 2025

10/10 Excellent

Allan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

6/10 Okay

Neil

Liked: Cleanliness
Smallish room with 2 twin beds -- on wheels -- pushed together on wooden floors. Minibar/water was not restocked. Television was not "smart" and only broadcast German stations. Area is very gritty -- not unsafe -- just somewhat "alternative."
Stayed 3 nights in May 2025

10/10 Excellent

Rajiv

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Apr 2025

10/10 Excellent

Jodi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, highly recommend!
Stayed 2 nights in Apr 2025

10/10 Excellent

Saurabh

Stayed 3 nights in Apr 2025

10/10 Excellent

Alana

Stayed 2 nights in Mar 2025

10/10 Excellent

Nahuel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

10/10 Excellent

Xincan

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel inside is nice and staffs are friendly. Parking on site is safe and cost 20 euro per day. The
Stayed 2 nights in Mar 2025

10/10 Excellent

Christopher, Cookstown

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern, clean, spacious, great central location. But the best part of this hotel was the staff, very friendly, helpful and pleasant, and it was genuine. Very happy with our stay here.
Stayed 3 nights in Mar 2025

10/10 Excellent

Scott

Stayed 2 nights in Nov 2024

10/10 Excellent

Alexandra, St Cloud

Stayed 1 night in Feb 2025

10/10 Excellent

Izak, Mertert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean & Big room nearby U and bus station
Stayed 2 nights in Jan 2025

8/10 Good

Gabor

Liked: Cleanliness, staff & service, property conditions & facilities
clean room, comfy bed, well-equipped bathroom room temperature rather cold, air ventilation in the room pretty loud
Stayed 3 nights in Dec 2024

10/10 Excellent

Sean

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kind staff! Breakfast was great as well. Famous places are near and walkable. Street is safe.
Stayed 3 nights in Jan 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in a great location from which to explore the city. Close to the underground and being right opposite the winter fair when we stayed was an added bonus.
Stayed 2 nights in Nov 2024

10/10 Excellent

Sanjay, Milton Keynes

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was spacious. Staff excellent and friendly. Nothing was a problem. Breakfast timings were brilliant, never felt rushed. Food options at breakfast were good. Perfect place for both business and pleasure
Stayed 4 nights in Nov 2024

10/10 Excellent

Alastair

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very comfortable, well maintained and perfect for what I wanted. It is opposite the "DOM" amusement park which was in operation when I was there. It did not disturb me at all and I guess if you like that type of thing this is a very good location to be at. The hotel provides a great breakfast but at a price - 26euro. It does not serve evening meals so you need to buy in or go out. You are well served if you choose to go out locally but Hamburg has a lot of cool places to go in the city centre. Access to the city centre is a 30 minute stroll of 6 minutes on the UBhan. I can recommend the DB app if you want easy access to tickets and directions etc. I would stay here again.
Stayed 5 nights in Nov 2024

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Amir

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2024

8/10 Good

Wilson

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is near a street of diverse food options!
Stayed 1 night in Sep 2024

10/10 Excellent

Wilson

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s opposite Hamburg bunker and next to the Hamburg messe. While not near the city centre but walking and jogable distance. I enjoyed my stay.
Stayed 4 nights in Sep 2024

6/10 Okay

Isabel

Traveled with family
Liked: Staff & service, amenities
The location was good but the area was busy and noisy.
Stayed 3 nights in Sep 2024