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Get an overview of this hotel
3.5-star Hamburg hotel in Altona

Popular property highlights

Free WiFi
Pets allowed
Smoke-free property
24-hour front desk
Multilingual staff

Location

Located in Altona, this hotel is within 1 mi (2 km) of Holsten Brewery, Reeperbahn, and Theatre Neue Flora. Fish Market and Operettenhaus are also within 2 mi (3 km). Altona S-Bahn and Hamburg-Altona Station are within a 5-minute walk.

Hotel Features

This smoke-free hotel features a sauna, self parking, and concierge services. WiFi in public areas is free. Additionally, dry cleaning, a 24-hour front desk, and a computer station are onsite.

Room Amenities

All 43 rooms offer free WiFi, pillow menus, and flat-screen TVs with satellite channels.

Languages Spoken

  • English

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Best Western Raphael Hotel Altona

Praesident-Krahn-Str. 13, Hamburg, HH 22765

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property:

  • A city tax is imposed by the city of Hamburg. Business travelers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 4.00 per person, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 12 per person (approximately)
  • Self parking fee: EUR 12 per day
  • Pet fee: EUR 10 per pet, per night
  • Rollaway bed fee: EUR 30.0 per night
  • A facilities fee includes use of:

  • - Sauna

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3 PM

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Debit cards not accepted

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 30.0 per night.

Pets

  • Pets allowed for an extra charge of EUR 10 per pet, per night
  • Up to 33 lbs
  • Restrictions apply
  • For more information contact the property at the number on the booking confirmation

We should mention

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

Hotel Names

  • Best Western Altona
  • Best Western Hotel Altona
  • Best Western Hotel Raphael Altona
  • Best Raphael Altona Hamburg
  • Best Western Raphael Altona
  • Best Western Raphael Hotel Altona Hotel
  • Best Western Raphael Hotel Altona
  • Hotel Best Western Raphael Altona
  • Hotel Raphael Altona
  • Raphael Hotel Altona
  • Best Western St Raphael
  • Best Western Raphael Hotel Altona Hamburg
  • Best Western Raphael Hotel Altona Hotel Hamburg

National Rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 star Superior and is displayed on this page as 3.5 stars.

Hotel Amenities

Property Features

Best Western Raphael Hotel Altona features a sauna, tour/ticket assistance, and multilingual staff. A computer station is located on site and wireless Internet access is complimentary. A bar/lounge is on site where guests can unwind with a drink. This business-friendly hotel also offers concierge services, complimentary newspapers in the lobby, and dry cleaning/laundry services. Onsite parking is available (surcharge).

Best Western Raphael Hotel Altona is a smoke-free property.

  • Luggage storage
  • Bar/lounge
  • Elevator
  • Breakfast available (surcharge)
  • Concierge services
  • 24-hour front desk
  • Tours/ticket assistance
  • Total number of rooms - 43
  • Television in common areas
  • Dry cleaning/laundry service
  • Free WiFi
  • Books
  • Number of floors - 4
  • Self parking (surcharge)
  • Sauna
  • Computer station
  • Smoke-free property
  • Multilingual staff
  • Free newspapers in lobby

Room Amenities

Best Western Raphael Hotel Altona offers 43 accommodations with minibars and safes. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Hamburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

  • Rollaway/extra beds (surcharge)
  • Minibar
  • Free WiFi
  • Coffee/tea maker
  • Daily housekeeping
  • Blackout drapes/curtains
  • Hypo-allergenic bedding available
  • Iron/ironing board (on request)
  • Phone
  • Towels provided
  • Desk
  • Linens provided
  • Pillow menu
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Bathtub or shower
  • In-room safe
  • Number of bathrooms - 1
  • Satellite TV service
  • Flat-panel TV

Parking

Self parking (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.

Nearby Activities

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Hiking/biking trails nearby

Hotel Reviews

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