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Barceló Hamburg

4.5 star property

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Photo gallery for Barceló Hamburg

Hypo-allergenic bedding, minibar, in-room safe, desk
Hypo-allergenic bedding, minibar, in-room safe, desk
Meeting facility
Hypo-allergenic bedding, minibar, in-room safe, desk
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Gym
  • Air conditioning
  • Housekeeping
$137
includes taxes & fees
Nov 23 - Nov 24

Explore the area

View in a map
Ferdinandstrasse 15, Hamburg Altsadt, Hamburg, HH, 20095
  • Place, Hamburg City Hall
    ‪8 min walk‬
  • Place, Miniatur Wunderland
    ‪3 min drive‬
  • Place, Elbe Philharmonic Hall
    ‪4 min drive‬
  • Airport, Hamburg (HAM)
    ‪14 min drive‬

Room options

View all photos for Deluxe Room (Deluxe)

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room (Deluxe)

9.0 out of 10
Wonderful
(28 reviews)
  • 280 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Hypo-allergenic bedding, minibar, in-room safe, desk

Junior Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 441 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (Deluxe)

Hypo-allergenic bedding, minibar, in-room safe, desk

Junior Suite (Deluxe)

10.0 out of 10
Exceptional
(3 reviews)
  • 517 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room

9.0 out of 10
Wonderful
(81 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Hypo-allergenic bedding, minibar, in-room safe, desk

Junior Suite

  • 441 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (Deluxe)

Hypo-allergenic bedding, minibar, in-room safe, desk

Junior Suite (Deluxe)

10.0 out of 10
Exceptional
(2 reviews)
  • 517 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, City View

City view

Deluxe Room, City View

9.0 out of 10
Wonderful
(6 reviews)
  • 258 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room (with extra bed)

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room (with extra bed)

9.0 out of 10
Wonderful
(7 reviews)
  • 280 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Room (2+1)

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room (2+1)

  • 280 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room

  • Sleeps 2

Deluxe Room (deluxe)

  • Sleeps 2

View all photos for Deluxe Room With View

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room With View

  • Sleeps 2

View all photos for Deluxe Room With Extra Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room With Extra Bed

  • Sleeps 3

View all photos for Deluxe Junior Suite

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Junior Suite

  • Sleeps 3

View all photos for Junior Suite

Hypo-allergenic bedding, minibar, in-room safe, desk

Junior Suite

  • Sleeps 3

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About this property

Barceló Hamburg

4.5-star Hamburg hotel, connected to a shopping center in Hamburg City Center
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a snack bar/deli, a sauna, and a conference center are onsite.
Barceló Hamburg offers 193 accommodations with iPod docking stations and minibars. A pillow menu is available. 37-inch flat-screen televisions come with cable channels. Rooms have partially open bathrooms. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include laptop-compatible safes and coffee/tea makers. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Barceló Hamburg features a sauna and a fitness center. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Event facilities measuring 3014 square feet (280 square meters) include a conference center. This luxury hotel also offers a terrace, multilingual staff, and tour/ticket assistance. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

Barceló Hamburg is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
Onsite venue - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Secured, covered self parking on site (EUR 27 per day)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 25 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle storage
  • Gym
  • Sauna
  • Stereo

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Conference center (3,014 square feet of space)
  • Meeting rooms

Outdoors

  • On a lake
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 9 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2012
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with cable channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 25 per person
  • Covered self parking fee: EUR 27 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Property is also known as

Barcelo Hamburg
Barcelo Hotel Hamburg
Hamburg Barcelo
Hotel Barceló Hamburg
Barceló Hamburg
Barceló Hamburg Hotel
Barceló Hamburg Hotel
Barceló Hamburg Hamburg
Barceló Hamburg Hotel Hamburg

Barceló Hamburg Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 532 out of 1014 reviews
Rating 8 - Good. 352 out of 1014 reviews
Rating 6 - Okay. 90 out of 1014 reviews
Rating 4 - Poor. 23 out of 1014 reviews
Rating 2 - Terrible. 17 out of 1014 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Scott

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was in the perfect location for us. It provided easy access to the train station and the city center. It was also clean, our room was large, and the staff were friendly and helpful.
Stayed 4 nights in Jul 2025

10/10 Excellent

Cecilia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have to say that besides the very nice, well-lit, and clean rooms, the staff was out of the ordinary, polite, and helpful. I was quite impressed with the friendliness and the desire to help in any way possible. This makes a big difference when one is traveling. I would fully recommend this hotel.
Stayed 4 nights in Jul 2025

6/10 Okay

David

Traveled with group, Traveled with family
Liked: Cleanliness, amenities
It disheartens me to write this because the other Barcelo hotels in Valencia and Lanzarote have been much much better and have always gone above and beyond with their service, whenever we have stayed with them. Unfortunately, our stay in the Hamburg hotel was very different, to say the least. Positives : Room with modern fittings. Clean. Free room safe. Friendly staff. Great location. Negatives : Room phone not working and not repaired, so no use at all when needing to ask for help, using the phone. Key card (used for the power) taken by the cleaner(s) and not replaced until the second evening. The consequence of this was the room was overwhelmingly warm upon returning to the room. A 24 hour room service finishing at 10pm. The biggest disappointment was the hotel not replying to a direct message/request 48 hours before arrival. It has to be added that the Barcelo group are usually very prompt at responding. Overall, our stay was underwhelming. We booked the hotel on the quality of service we have had at the other Barcelo hotels.
Stayed 4 nights in Jul 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
The room was great except the a/c did not work well. It never cooled off and the shower not being enclosed probably exacerbated this.
Stayed 1 night in Jul 2025

10/10 Excellent

Yew Shen

Stayed 1 night in Jun 2025

10/10 Excellent

odona

Liked: Property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Harry D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceeded Expectations

I love this hotel. I had a suite and it felt very luxurious, and it was on the top floor and it had a huge bathtub and I loved the colors in the textures. It was all very soothing.
Here’s the huge bathtub. It’s the biggest bathtub. I’ve ever seen in a hotel.
Everything was blonde wood and muted colors, and it just felt upscale
The lake is a half a block away. It’s beautiful. I walked around it every morning and also down by the river through the Parks. The hotel is beautiful beautifully located.
Stayed 6 nights in May 2025

8/10 Good

Brittany

Traveled with partner
Liked: Cleanliness, property conditions & facilities
I loved the location of this hotel, and the breakfast was great. We booked last minute with no issues. Despite being so close to downtown it was not very noisy at night. The only thing that was alittle strange, and this may just be because I am an American, but there is no actual room for the shower. The toilet has a little room on its own, but the shower is out in the open in the room. The shower does have privacy tinting which is nice, I have just never been to a hotel with this. Overall, I would recommend this hotel!
Stayed 3 nights in Jun 2025

10/10 Excellent

Steven, Bellevue

Stayed 4 nights in Jun 2025

10/10 Excellent

Emily

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was lovely with great helpful staff! Location was excellent with things close by in all directions!
Stayed 5 nights in Jun 2025

8/10 Good

Jose

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Choice in Hamburg

Overall a solid experience. The accommodations were good for the price point. Had problems with the A/C the room was a bit warm at night. Bed was acceptable and we had plenty of room to move around. Breakfast had good choices and was overall a great experience. The location was great and we were able to get around without any issues. Highly recommend
Stayed 3 nights in Jun 2025

8/10 Good

zeynep

Stayed 3 nights in Jun 2025

10/10 Excellent

Homesh Kapil

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazingly beautiful property in Central location. Staff were absolutely amazing!
Stayed 3 nights in May 2025

10/10 Excellent

Cézar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was great and plenty of workers spoke Spanish.
Stayed 3 nights in May 2025

10/10 Excellent

Petra

Traveled with family
Liked: Amenities, property conditions & facilities
Great location, walking distance to the train station and all major attractions
Stayed 2 nights in May 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and slept well, which is the most important thing for me in a hotel.
Stayed 3 nights in May 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Gunilla

Great location, staff and room! Enjoy the stay!
Stayed 1 night in Apr 2025

8/10 Good

Priscilla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The internet connection was very bad
Stayed 2 nights in Apr 2025

10/10 Excellent

Cezara

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Philip

Liked: Cleanliness, staff & service
Nice hotel but in room facilities are very mean - especially for a luxury room - no bottle of water, no snacks and only half the coffee pods ever replaced - very miserly. As I arrived very late it would have been nice to have had some food and drink options in the room - complimentary or not, something would be nice
Stayed 2 nights in Mar 2025

6/10 Okay

nicolas

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The hotel is very nice, good location easy access to Metro. I rarely complain in this occasion, need to tell, the staff not to the standard of a 4star hotel which charges €200 a night First on check out see people paying when at 21.45 on checking in I am ask to pay Restaurant you can stay waiting for minutes and getting ignored, not enough staff, and you can be met with some rudeness. I would advise to buy water prior getting to the hotel they charge €8 for a bottle and no bottles in room so no choice Any way your choice
Stayed 3 nights in Mar 2025

10/10 Excellent

Melody

Traveled with group
Liked: Cleanliness, staff & service, amenities
Staff are friendly, few mins walk to central station. Place is clean, spacious and food is so good.
Stayed 1 night in Mar 2025

10/10 Excellent

Jaroslaw

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

6/10 Okay

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025