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Comfort Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
$130* Per night/room Jun 23 - Jun 24

Deluxe Double Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Junior Suite

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Superior Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Hotel Amenities

Property Features

Dining options at the hotel include a coffee shop/cafe and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a 24-hour business center and a meeting room.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 592 square feet (55 square meters) include conference space. This eco-certified hotel also offers multilingual staff, tour/ticket assistance, and concierge services. Onsite parking is available (surcharge).

ARCOTEL Onyx Hamburg is a smoke-free property.

  • Express check-in
  • Water dispenser
  • Elevator
  • Locally-owned & organized tours & activities
  • Number of bars/lounges - 1
  • 24-hour front desk
  • At least 80% of all lighting comes from LEDs
  • Conference space
  • Business center
  • Porter/bellhop
  • Express check-out
  • Tours/ticket assistance
  • Year Built - 2012
  • Vegetarian menu options available
  • Dry cleaning/laundry service
  • Free WiFi
  • Self parking (surcharge)
  • Smoke-free property
  • Computer station
  • Number of coffee shops/cafes - 1
  • Water-efficient showers only
  • Water-efficient toilets only
  • Safe-deposit box at front desk
  • Conference space size (meters) - 55
  • Number of meeting rooms - 1
  • Luggage storage
  • Breakfast available (surcharge)
  • 24-hour business center
  • Concierge services
  • Conference space size (feet) - 592
  • Snack bar/deli
  • Laundry facilities
  • Vegetarian breakfast available
  • Total number of rooms - 215
  • Television in common areas
  • Garage
  • Number of floors - 7
  • Number of buildings/towers - 1
  • Multilingual staff
  • Off-street parking
  • Free newspapers in lobby
  • Eco-friendly cleaning products used

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Room Amenities

ARCOTEL Onyx Hamburg offers 215 air-conditioned accommodations with laptop-compatible safes and complimentary newspapers. Accommodations offer separate sitting areas. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 76-cm flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Hamburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

  • Air conditioning
  • Room service (limited hours)
  • Television
  • Free newspaper
  • Coffee/tea maker
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Phone
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Desk
  • Premium bedding
  • Separate sitting area
  • Soundproofed rooms
  • Iron/ironing board (on request)
  • Blackout drapes/curtains
  • In-room safe (laptop compatible)
  • Satellite TV service
  • Flat-panel TV
  • Free WiFi
  • Down comforter
  • Pillowtop mattress
  • Pillow menu
  • TV size: 76
  • TV size measurement: cm
  • Bathtub or shower
  • Electric kettle
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Number of beds 1
  • Housekeeping on request
  • Soap
  • Shampoo
  • Toilet paper
  • LED light bulbs
  • Change of towels (on request)
  • Change of bed sheets (on request)
  • Energy-saving switches

Parking

Self parking (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

Buffet breakfasts are available for a surcharge between 6:00 AM and 10:30 AM on weekdays.

Room service (during limited hours) is available.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path to elevator
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 6 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 22 per person
  • Self parking fee: EUR 22 per day
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at midnight

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

This property uses eco-friendly cleaning products

Safety features at this property include a fire extinguisher, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, debit cards, and cash. This property uses eco-friendly cleaning products.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Contactless check-out is available.

Service animals are allowed

Service animals are exempt from fees/restrictions

Comprehensive food waste policy

Pets cannot be left unattended

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Security system

Staff does not wear personal protective equipment

Protective clothing is not available to guests

No shield between guests and staff in main contact areas

Staffed front desk

Children stay free - maximum age 11

Guests are not provided with hand sanitizer

Social distancing measures are not in place

Property confirms they are implementing enhanced cleaning measures

Smoke detector

Individually-wrapped food options are available

Children stay free

Individually-wrapped food options are available for breakfast

Parking height restrictions apply

Number of children who can stay free - 2

Debit cards

Online penalty collection

No gap period between guest stays

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 40.0 per night.

Pet Policy

  • Pets allowed for an extra charge of EUR 15 per pet, per night
  • Dogs only
  • 1 total pets
  • Pets cannot be left unattended
  • Service animals are welcome, and are exempt from fees

We should mention

Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Only registered guests are allowed in the guestrooms.

Parking height restrictions apply.

Contactless check-out is available.

Hotel Names

  • ARCOTEL Hamburg Onyx
  • ARCOTEL Onyx
  • ARCOTEL Onyx Hamburg
  • ARCOTEL Onyx Hotel
  • ARCOTEL Onyx Hotel Hamburg
  • Hamburg ARCOTEL Onyx
  • Hamburg Onyx
  • Onyx ARCOTEL
  • Onyx ARCOTEL Hamburg
  • Onyx Hamburg
  • ARCOTEL Onyx Hamburg Hotel
  • ARCOTEL Onyx Hamburg Hotel
  • ARCOTEL Onyx Hamburg Hamburg
  • ARCOTEL Onyx Hamburg Hotel Hamburg

Awards & Affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • Green Key (Foundation for Environmental Education)

National Rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars and is displayed on this page as 4 stars.

Hotel Reviews

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