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Classic Room, Multiple Beds, Lake View

Bed Count 2 Twin Beds Maximum Occupancy 8 Max
$66* Per night/room Apr 4 - Apr 5

Classic Room, Multiple Beds, Sea View

Bed Count room.options.bedSize.Futon Maximum Occupancy 6 Max

Superior Room, Multiple Beds, Sea View

Bed Count 2 Twin Beds Maximum Occupancy 8 Max

Classic Room, Multiple Beds, Lake View

Bed Count 2 Twin Beds Maximum Occupancy 10 Max

Standard Room, Multiple Beds, Lake View

Bed Count 2 Twin Beds Maximum Occupancy 8 Max

Superior Room, Multiple Beds, Lake View

Bed Count 2 Twin Beds Maximum Occupancy 6 Max

Hotel Amenities

Renovations + Closures

This property will be closed from February 1 2024 to March 31 2024 for renovations and will resume operation once the renovation is complete (completion date subject to change).

 

All-inclusive Details

All-inclusive room rates at Grand Mercure Lake Hamana Resort & Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Property Features

Some rates at Grand Mercure Lake Hamana Resort & Spa are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

The hotel offers a restaurant. Wireless Internet access is complimentary. In addition to hot springs, Grand Mercure Lake Hamana Resort & Spa features a seasonal outdoor pool and a children's pool. A train station pick-up service and a train station drop-off service are complimentary for guests. This business-friendly hotel also offers spa services, a vending machine, and an arcade/game room. Onsite self parking is complimentary.

Grand Mercure Lake Hamana Resort & Spa is a smoke-free property.

  • Newspapers in lobby (surcharge)
  • Elevator
  • Free train station drop-off
  • 24-hour front desk
  • Meeting rooms
  • Free self parking
  • Free WiFi
  • Smoke-free property
  • Outdoor seasonal pool
  • Children's pool
  • Safe-deposit box at front desk
  • Spa services on site
  • Luggage storage
  • Coin laundry on site
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • Shopping on site
  • Free train station pickup
  • Laundry facilities
  • Vending machine
  • Total number of rooms - 369
  • Arcade/game room
  • Garden
  • No accessible train station shuttle
  • Multilingual staff

Family Friendly Amenities

  • Children's pool
  • Free WiFi
  • Laundry facilities
  • Arcade/game room
  • Refrigerator

Room Amenities

Grand Mercure Lake Hamana Resort & Spa offers 369 air-conditioned accommodations with safes and slippers. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, bidets, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Air conditioning
  • Television
  • Refrigerator
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Desk
  • Iron/ironing board (on request)
  • Bidet
  • Slippers
  • Satellite TV service
  • Flat-panel TV
  • Free WiFi
  • TV size measurement: inch
  • Bathtub or shower
  • Heating
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Shampoo
  • Toilet paper
  • Toothbrush and toothpaste available
  • Number of days between towel changes: 2
  • Number of days between bed sheet changes: 2

Parking

Free self parking

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 9:30 AM.

Grand Mercure Lake Hamana Resort & Spa has a restaurant on site.

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). This service features separate men and women areas. There are hot springs on site.

  • Indoor mineral hot springs (Japanese-style onsen)
  • Outdoor mineral hot springs (Japanese-style onsen)
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking
  • Wheelchair accessible path of travel

Nearby Activities

A children's pool and a seasonal outdoor pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hot springs on site

Hotel Policies

Payment types

Fees

Optional extras

  • Fee for buffet breakfast: approximately JPY 3800–3800 for adults, and JPY 2000–2000 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3 PM

Check-in time ends at midnight

Minimum check-in age is: 18

Check-out

Check-out time is 11 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Additional fees may apply to children for items such as extra bedding and meals.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and Union Pay. Cash is not accepted.

Service animals are allowed

Service animals are exempt from fees/restrictions

Car required

UnionPay

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are not washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Contactless check-out is not available

Staff wears personal protective equipment

Debit cards not accepted

Protective clothing is not available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Social distancing measures are in place

Contactless check-in is not available

No rollaway/extra beds available

No cribs (infant beds) available

LGBTQ friendly

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

No gap period between guest stays

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets not allowed (service animals welcome)

We should mention

The seasonal pool will be open from July to August.

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

A car is required for transportation to and from this property.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel Names

  • Hamanako Royal Hotel Hamamatsu
  • Hamanako Royal Hotel
  • Hamanako Royal Hamamatsu
  • Hamanako Royal
  • HAMANAKO Hotel Hamamatsu
  • HAMANAKO Hotel
  • HAMANAKO Hamamatsu
  • HAMANAKO
  • THE HAMANAKO
  • Mercure Hamana & Spa Hamamatsu
  • Grand Mercure Lake Hamana Resort Spa
  • Grand Mercure Lake Hamana Resort & Spa Hotel
  • Grand Mercure Lake Hamana Resort & Spa Hamamatsu
  • Grand Mercure Lake Hamana Resort & Spa Hotel Hamamatsu

Awards & Affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Hotel Reviews

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