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Standard Twin Room, Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
$124* Per night/room Nov 21 - Nov 22

Upper Premier Comfort Floor Single Room, Non Smoking

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Deluxe Single Room, Non Smoking

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Triple Room, Smoking

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Upper Premier Comfort Floor Twin Room, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Upper Premier Comfort Floor Superior Twin Room, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Amenities

Property Features

Okura Act City Hotel Hamamatsu features an indoor pool and a health club. Dining is available at one of the hotel's 5 restaurants. The property also offers a grocery/convenience store. This 4.5-star property offers access to a business center.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 19121 square feet (1777 square meters) include a conference center. This luxury hotel also offers gift shops/newsstands, concierge services, and dry cleaning/laundry services. Parking is available onsite for a surcharge.

Okura Act City Hotel Hamamatsu has designated areas for smoking.

  • Elevator
  • Indoor pool
  • 24-hour front desk
  • Conference space
  • Business center
  • Porter/bellhop
  • Grocery/convenience store
  • Meeting rooms
  • Year Built - 1994
  • Dry cleaning/laundry service
  • Free WiFi
  • Self parking (surcharge)
  • Health club
  • Computer station
  • Safe-deposit box at front desk
  • Conference space size (meters) - 1777
  • Luggage storage
  • RV, bus, truck parking (surcharge)
  • Hair salon
  • Breakfast available (surcharge)
  • Number of restaurants - 5
  • Concierge services
  • Conference space size (feet) - 19121
  • Gift shops or newsstand
  • Conference center
  • Shopping on site
  • Designated smoking areas
  • Banquet hall
  • Reception hall
  • Total number of rooms - 322
  • Number of floors - 13
  • Wedding services

Room Amenities

Okura Act City Hotel Hamamatsu offers 322 air-conditioned accommodations with safes and slippers. Televisions come with pay movies. Bathrooms include shower/tub combinations, toilets with an electronic bidet, complimentary toiletries, and hair dryers. This Hamamatsu hotel provides complimentary wired and wireless Internet access. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

  • Air conditioning
  • Television
  • Wheelchair accessible
  • Refrigerator
  • Daily housekeeping
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Desk
  • Pay movies
  • Soundproofed rooms
  • Iron/ironing board (on request)
  • In-room massage available
  • Slippers
  • Shower/tub combination
  • Free WiFi
  • Free wired Internet
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Toilet with electronic bidet
  • Low-height counters/sink
  • Grab bar - near toilet
  • Wardrobe or closet

Parking

Self parking (surcharge) , RV, bus, truck parking (surcharge)

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Food & Drink

English breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.

Figaro - This restaurant specializes in Italian cuisine.

Toh-Ka-Lin - This restaurant specializes in Chinese cuisine and serves lunch and dinner. A children's menu is available. Open daily.

Yamazato - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open select days.

Sazanka - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.

Paganini - This restaurant serves dinner only. Open select days.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • Wheelchairs available on site
  • In-room accessibility

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a health club.

Guests under 6 years old are not allowed in the spa tub.

Hotel Policies

Payment types

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for English breakfast: JPY 2100 for adults and JPY 1200 for children (approximately)
  • Self parking fee: JPY 1000 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Facilities fee: JPY 4000 per person, per day and includes use of: sauna; spa tub; swimming pool; fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at midnight

Minimum check-in age is: 18

Check-out

Check-out time is 11 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Additional fees apply to children aged 11 and younger for breakfast when sharing existing bedding.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests.

Service animals are allowed

Service animals are exempt from fees/restrictions

UnionPay

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is not available to guests

Shield between guests and staff in main contact areas

Staffed front desk

Guests are not provided with hand sanitizer

Social distancing measures are in place

Contactless check-in is not available

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are not available

Debit cards

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.

Pet Policy

  • Pets not allowed (service animals welcome)

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests.

Hotel Names

  • Act Hotel
  • Okura Act City
  • Okura Act City Hamamatsu
  • Okura Act City Hotel
  • Okura Act City Hotel Hamamatsu
  • Okura Act City Hamamatsu
  • Okura Act City Hotel Hamamatsu Hotel
  • Okura Act City Hotel Hamamatsu Hamamatsu
  • Okura Act City Hotel Hamamatsu Hotel Hamamatsu

Hotel Reviews

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