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Get an overview of this hotel
4.5-star Hamamatsu hotel, connected to a shopping center in Naka Ward

Popular property highlights

Free WiFi
Indoor pool
Business center
Grocery/convenience store
24-hour front desk

Location

Located in Naka Ward, this luxury hotel is within a 5-minute walk of Hamamatsu Museum of Musical Instruments and Hamamatsu Science Museum. Hamamatsu Diorama Factory Museum and Hamamatsu Municipal Art Museum are also within 1 mi (2 km). Hamamatsu Station is 8 minutes by foot.

Hotel Features

This hotel features 5 restaurants, an indoor pool, and 2 bars/lounges. WiFi in public areas is free. Additionally, a health club, a coffee shop/café, and a sauna are onsite.

Room Amenities

All 322 rooms offer free WiFi and free wired Internet, plus refrigerators and TVs. Minibars, room service, and in-room massages are among the other amenities available to guests.

Languages Spoken

  • English

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Hotel Policies

Payment types

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: JPY 2400 for adults and JPY 1200 for children (approximately)
  • Self parking fee: JPY 500 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Facilities fee: JPY 4000 per person, per day and includes use of:

  • - Fitness facilities
    - Sauna
    - Spa tub
    - Swimming pool

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3 PM

Check-in time ends at midnight

Minimum check-in age is: 18

Check-out

Check-out time is 11 AM

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Additional fees apply to children aged 11 and younger for breakfast when sharing existing bedding.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Only service animals are allowed

Service animals are exempt from fees/restrictions

UnionPay

Debit cards

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.

Pet Policy

  • Pets not allowed (service animals welcome)

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Hotel Names

  • Act Hotel
  • Okura Act City
  • Okura Act City Hamamatsu
  • Okura Act City Hotel
  • Okura Act City Hotel Hamamatsu
  • Okura Act City Hamamatsu
  • Okura Act City Hotel Hamamatsu Hotel
  • Okura Act City Hotel Hamamatsu Hamamatsu
  • Okura Act City Hotel Hamamatsu Hotel Hamamatsu

Hotel Amenities

Renovations + Closures

The following facilities are closed until further notice:

  • Fitness facilities
  • Swimming pool
  • Sauna
  • Spa tub

Property Features

In addition to an indoor pool, Okura Act City Hotel Hamamatsu provides a health club and a sauna. Dining is available at one of the hotel's 5 restaurants and guests can grab coffee at the coffee shop/café. The property also has a grocery/convenience store. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. A computer station is located on site and wireless Internet access is complimentary.

This 4.5-star property offers access to a business center. Event facilities measuring 19121 square feet (1777 square meters) include a conference center. This luxury hotel also offers gift shops/newsstands, concierge services, and dry cleaning/laundry services. Parking is available onsite for a surcharge.

Okura Act City Hotel Hamamatsu has designated areas for smoking.

  • Elevator
  • Number of bars/lounges - 2
  • Indoor pool
  • 24-hour front desk
  • Business center
  • Conference space
  • Grocery/convenience store
  • Porter/bellhop
  • Meeting rooms
  • Year Built - 1994
  • Coffee shop or café
  • Dry cleaning/laundry service
  • Free WiFi
  • Self parking (surcharge)
  • Sauna
  • Health club
  • Computer station
  • Safe-deposit box at front desk
  • Conference space size (meters) - 1777
  • Luggage storage
  • RV, bus, truck parking (surcharge)
  • Hair salon
  • Breakfast available (surcharge)
  • Number of restaurants - 5
  • Concierge services
  • Conference space size (feet) - 19121
  • Gift shops or newsstand
  • Conference center
  • Designated smoking areas
  • Shopping on site
  • Banquet hall
  • Reception hall
  • Total number of rooms - 322
  • Number of floors - 13
  • Wedding services

Room Amenities

Okura Act City Hotel Hamamatsu offers 322 air-conditioned accommodations with minibars and safes. Televisions come with pay movies. Bathrooms include shower/tub combinations, slippers, toilets with an electronic bidet, and complimentary toiletries. This Hamamatsu hotel provides complimentary wired and wireless Internet access. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

  • Air conditioning
  • Refrigerator
  • Wardrobe or closet
  • Minibar
  • Free WiFi
  • Daily housekeeping
  • Free wired Internet
  • Shower/tub combination
  • Iron/ironing board (on request)
  • Towels provided
  • Desk
  • Toilet with electronic bidet
  • Linens provided
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • In-room massage available
  • Slippers
  • In-room safe
  • Number of bathrooms - 1
  • Room service (limited hours)
  • Pay movies
  • Television

Parking

Long-term parking (surcharge) , Self parking (surcharge) , RV, bus, truck parking (surcharge)

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Food & Drink

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.

Figaro - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. A children's menu is available.

Toh-Ka-Lin - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.

Yamazato - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.

Sazanka - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.

Paganini - This restaurant serves dinner only. Open select days.

Late night fare is available from room service (during limited hours).

Spa Services

  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • Wheelchairs available on site

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

Guests under 6 years old are not allowed in the spa tub.

Hotel Reviews

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