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4-star Ha Long hotel in Bai Chay

Popular property highlights

Free self parking
Free WiFi
Restaurant
Outdoor pool
Business center

Location

Located in Bai Chay, this spa hotel is steps from Sun Square and Bai Chay Beach. Sun World Ha Long Park and Typhoon Water Park are also within 15 minutes.

Hotel Features

A full-service spa, a restaurant, and an outdoor pool are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include 2 bars/lounges, a fitness center, and a poolside bar.

Room Amenities

All 225 rooms provide free WiFi and free wired Internet, LCD TVs with satellite channels, and conveniences like sofa beds and electric kettles. Guests will also find 24-hour room service, minibars, and rainfall showerheads.

Languages Spoken

  • English

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Hotel Policies

Payment types

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: VND 373000 for adults and VND 186190.00 for children (approximately)
  • Airport shuttle fee: VND 1190000 per vehicle (one-way)
  • Rollaway bed fee: VND 780000.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 2 PM

Check-in time ends at midnight

Minimum check-in age is: 15

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

Security system

Debit cards not accepted

No pets or service animals allowed

Number of children who can stay free - 2

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for VND 780000.00 per night.
  • Free cribs (infant beds)!

Pets

  • No pets or service animals allowed

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.

Pool access available from 6:00 AM to 10:00 PM.

Only registered guests are allowed in the guestrooms.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

No pets and no service animals are allowed at this property.

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

Hotel Names

  • Ha Long Bay Novotel
  • Novotel Ha Long Bay
  • Novotel Hotel Ha Long Bay
  • Novotel Ha Long Bay Hotel Halong Bay
  • Novotel Halong Bay
  • Novotel Ha Long Bay Hotel
  • Novotel Ha Hotel
  • Novotel Ha
  • Novotel Ha Long Bay Hotel
  • Hotel Novotel Ha Long Bay Ha Long
  • Ha Long Novotel Ha Long Bay Hotel
  • Hotel Novotel Ha Long Bay
  • Novotel Ha Long Bay Ha Long
  • Novotel Hotel
  • Novotel
  • Novotel Ha Long Bay Hotel
  • Novotel Ha Long Bay Ha Long
  • Novotel Ha Long Bay Hotel Ha Long

Hotel Amenities

Property Features

In addition to a full-service spa, Novotel Ha Long Bay features an outdoor pool and a fitness center. The hotel offers a restaurant and a coffee shop/café. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. A computer station is located on site and wired and wireless Internet access is complimentary.

This 4-star property offers access to a business center. Event facilities measure 4090 square feet (380 square meters). This business-friendly hotel also offers a children's pool, spa services, and tour/ticket assistance. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite self parking is complimentary.

Novotel Ha Long Bay has designated areas for smoking.

  • Barbecue grill(s)
  • Express check-in
  • Coffee/tea in common areas
  • Elevator
  • Number of bars/lounges - 2
  • Fitness facilities
  • Full-service spa
  • 24-hour front desk
  • Poolside bar
  • Business center
  • Spa treatment room(s)
  • Porter/bellhop
  • Express check-out
  • Tours/ticket assistance
  • Restaurant
  • Year Built - 2008
  • Coffee shop or café
  • Free self parking
  • Dry cleaning/laundry service
  • Free WiFi
  • Free wired Internet
  • Outdoor pool
  • Computer station
  • Swimming pool
  • Children's pool
  • Conference space size (meters) - 380
  • Number of meeting rooms - 7
  • Spa services on site
  • Luggage storage
  • ATM/banking
  • Breakfast available (surcharge)
  • Concierge services
  • Conference space size (feet) - 4090
  • Gift shops or newsstand
  • Designated smoking areas
  • Shopping on site
  • Banquet hall
  • Pool umbrellas
  • Laundry facilities
  • Total number of rooms - 225
  • Television in common areas
  • Number of floors - 11
  • Number of buildings/towers - 1
  • Wedding services
  • Airport transportation (surcharge)
  • Garden
  • Multilingual staff
  • Free newspapers in lobby

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Laundry facilities
  • Sofa bed
  • Free cribs/infant beds

Room Amenities

Novotel Ha Long Bay offers 225 air-conditioned accommodations with minibars and safes. LCD televisions come with satellite channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. This Ha Long hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

  • Air conditioning
  • Minibar
  • Connecting/adjoining rooms available
  • Daily housekeeping
  • Phone
  • Free bottled water
  • Towels provided
  • Linens provided
  • Free tea bags/instant coffee
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • LCD TV
  • Hair dryer
  • Bathtub or shower
  • In-room safe
  • Number of bathrooms - 1
  • Free cribs/infant beds
  • Satellite TV service
  • Room service (24 hours)
  • Rollaway/extra beds (surcharge)
  • Free WiFi
  • Free wired Internet
  • Blackout drapes/curtains
  • Desk
  • Laptop-friendly workspace
  • Rainfall showerhead
  • Slippers
  • Sofa bed
  • Electric kettle

Parking

Free self parking

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Food & Drink

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.

Square restaurant - This poolside restaurant serves breakfast, lunch, and dinner. A children's menu is available.

Lobby Lounge Bar - This poolside bar specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Open daily.

Poolside bar - This poolside bar serves brunch, lunch, and dinner. Open daily.

24-hour room service is available.

Spa Services

In Balance has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily.

  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Number of treatment rooms 7
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Boat tours nearby
  • Kayaking nearby

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