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Get an overview of this hotel
3-star Guatemala City hotel in Zona 10

Popular property highlights

Free self parking
Free WiFi
Restaurant
Laundry facilities
Smoke-free property

Location

Located in Zona 10, this hotel is within a 10-minute walk of Embassy of Mexico in Guatemala, U.S. Embassy in Guatemala, and Embassy of Germany in Guatemala. Plaza Fontabella Shopping Center and Oakland Mall are also within 15 minutes.

Hotel Features

A restaurant, a bar/lounge, and a rooftop terrace are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, conference space, and dry cleaning are onsite.

Room Amenities

All 26 rooms feature modern comforts like flat-screen TVs with cable channels, along with free WiFi. Other amenities available to guests include room service, safes, and showers.

Languages Spoken

  • English

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Hotel Policies

Payment types

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for full breakfast: USD 9 for adults and USD 9 for children (approximately)
  • Airport shuttle fee: USD 18.00 per vehicle (roundtrip)
  • Airport shuttle fee per child: USD 0.00

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at 2:00 AM

Minimum check-in age is: 19

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast.Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Guest accommodation is not sealed after cleaning

Electrostatic spray is not used for disinfection

Cashless transactions are available

Staff temperature checks are conducted regularly

Masks are compulsory at the property

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Contactless food service / room service is not available

Commonly-touched surfaces are cleaned with disinfectant

Reservation is not required for facilities onsite

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Mobile key entry is not available

Food service has been amended for enhanced safety

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Social distancing measures are in place

Contactless check-in is available

No rollaway/extra beds available

No cribs (infant beds) available

No elevators

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Number of children who can stay free - 2

Debit cards

gap period enforced between guest stays 24 hours

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets not allowed

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation.

Up to 2 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Only registered guests are allowed in the guestrooms.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Enhanced food service safety measures are in place.

Hotel Names

  • Hotel Ciudad Vieja Guatemala City
  • Hotel Ciudad Vieja
  • Ciudad Vieja Guatemala City
  • Hotel Ciudad Vieja Guatemala/Guatemala City
  • Hotel Ciudad Vieja Hotel
  • Hotel Ciudad Vieja Guatemala City
  • Hotel Ciudad Vieja Hotel Guatemala City

Hotel Amenities

Property Features

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This Colonial hotel also offers a rooftop terrace, tour/ticket assistance, and a garden. Complimentary self parking is available on site.

Hotel Ciudad Vieja is a smoke-free property.

  • Bar/lounge
  • Coffee/tea in common areas
  • Rooftop terrace
  • 24-hour front desk
  • Conference space
  • Porter/bellhop
  • Restaurant
  • Tours/ticket assistance
  • Year Built - 1998
  • Free self parking
  • Dry cleaning/laundry service
  • Free WiFi
  • Smoke-free property
  • Safe-deposit box at front desk
  • Luggage storage
  • Wheelchair accessible – no
  • Breakfast available (surcharge)
  • Reception hall
  • Laundry facilities
  • Total number of rooms - 26
  • Television in common areas
  • One meeting room
  • Number of floors - 2
  • Airport transportation (surcharge)
  • Garden
  • Free newspapers in lobby

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities

Room Amenities

Hotel Ciudad Vieja offers 26 accommodations with safes. Flat-screen televisions come with cable channels. Bathrooms include showers. This Guatemala City hotel provides complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

  • Room service (limited hours)
  • Television
  • Wheelchair accessible
  • Daily housekeeping
  • Private bathroom
  • In-room safe
  • Iron/ironing board (on request)
  • Shower only
  • Hair dryer (on request)
  • Cable TV service
  • Flat-panel TV
  • Free WiFi
  • Number of bathrooms - 1
  • Bed sheets not available

Parking

Free self parking

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:00 AM.

AGUACATE - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Roll-in shower
  • Wheelchair accessible parking

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