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3.5-star Guatemala City hotel in Zona 10

Popular property highlights

Free WiFi
Pets allowed
Restaurant
24-hour business center
Laundry facilities

Location

Located in Zona 10, this hotel is within a 10-minute walk of Avenida La Reforma and U.S. Embassy in Guatemala. Union Church of Guatemala and Plaza Fontabella Shopping Center are also within 5 minutes.

Hotel Features

Along with a restaurant, this smoke-free hotel has a bar/lounge and a 24-hour business center. WiFi in public areas is free. Other amenities include a conference center, 24-hour room service, and concierge services.

Room Amenities

All 95 rooms provide kitchens with microwaves, plus free WiFi and TVs with satellite channels. Guests will also find 24-hour room service, minibars, and coffee makers.

Languages Spoken

  • English

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Hotel Policies

Payment types

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for continental breakfast: GTQ 132 for adults and GTQ 131 for children (approximately)
  • Airport shuttle fee: GTQ 81 per person (one-way)
  • Airport shuttle fee per child: GTQ 81 (one-way)
  • Pet fee: GTQ 610.00 per pet, per stay
  • Early check-in fee: GTQ 243.00 (subject to availability)
  • Late check-out fee: GTQ 243.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time ends at midnight

Check-in time starts at 3 PM

Minimum check-in age is: 18

Check-out

Check-out time is 1 PM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; reservations are required for some onsite facilities.Individually-wrapped food options are available through room service.Enhanced food service safety measures are in place.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitization guidelines.

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Cash or credit card deposit required

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is not available

Security system

Debit cards not accepted

Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)

Staffed front desk

Electrostatic spray is used for disinfection

Cashless transactions are available

Masks are compulsory at the property

Reservation might be required for some facilities onsite

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Gloves are available to guests

Food service has been amended for enhanced safety

Guests are provided with free hand sanitizer

Social distancing measures are in place

Contactless check-in is not available

No rollaway/extra beds available

No cribs (infant beds) available

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Parking height restrictions apply

Individually-wrapped food options are available through room service

Number of children who can stay free - 2

gap period enforced between guest stays 24 hours

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets allowed for an extra charge of GTQ 610.00 per pet, per stay
  • Dogs only
  • 1 per room (up to 66 lbs)
  • Specific rooms only, restrictions apply
  • Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.

Only registered guests are allowed in the guestrooms.

The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

Parking height restrictions apply.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; reservations are required for some onsite facilities.

Individually-wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitization guidelines.

Enhanced food service safety measures are in place.

Hotel Names

  • Casa Veranda
  • Casa Veranda Guatemala
  • Hotel Casa Veranda Guatemala
  • Hotel Mercure Casa Veranda
  • Mercure Casa Veranda
  • Mercure Casa Veranda Guatemala
  • Mercure Casa Veranda Guatemala Hotel
  • Mercure Casa Veranda Hotel
  • Mercure Guatemala Casa Veranda
  • Mercure Hotel Guatemala
  • Mercure Casa Veranda Guatemala Guatemala City
  • Mercure Guatemala City
  • Hotel Casa Veranda Guatemala City
  • Casa Veranda Guatemala City
  • Hotel Casa Veranda Hotel
  • Hotel Casa Veranda Guatemala City
  • Hotel Casa Veranda Hotel Guatemala City

Hotel Amenities

Renovations + Closures

The following facilities or services will be unavailable from September 9 2020 to December 31 2020 (dates subject to change):

  • Dining venue(s)

Property Features

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. This 3.5-star property offers access to a 24-hour business center.

Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 3513 square feet (326 square meters) include a conference center. This business-friendly hotel also offers tour/ticket assistance, multilingual staff, and gift shops/newsstands. For a surcharge, an airport shuttle (available on request) is offered to guests.

Hotel Casa Veranda is a smoke-free property.

  • Express check-in
  • Bar/lounge
  • Elevator
  • 24-hour front desk
  • Conference space
  • Restaurant
  • Express check-out
  • Meeting rooms
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free WiFi
  • Smoke-free property
  • Conference space size (meters) - 326
  • Luggage storage
  • ATM/banking
  • Breakfast available (surcharge)
  • 24-hour business center
  • Concierge services
  • Conference space size (feet) - 3513
  • Gift shops or newsstand
  • Conference center
  • Shopping on site
  • Laundry facilities
  • Parking (limited spaces)
  • Total number of rooms - 95
  • Number of floors - 12
  • Airport transportation (surcharge)
  • Multilingual staff
  • Free newspapers in lobby

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Microwave

Room Amenities

Hotel Casa Veranda offers 95 air-conditioned accommodations with minibars and safes. Televisions come with satellite channels. Accommodations at this 3.5-star hotel have kitchens with microwaves, cookware/dishes/utensils, and coffee/tea makers. Rooms have partially open bathrooms. Bathrooms include bathtubs and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

  • Air conditioning
  • Television
  • Free newspaper
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Room service (24 hours)
  • Desk
  • Turndown service
  • Microwave
  • Cookware, dishware, and utensils
  • Blackout drapes/curtains
  • Kitchen
  • Bathtub only
  • Satellite TV service
  • Free WiFi
  • Partially open bathroom
  • Towels provided
  • Linens provided
  • Number of bathrooms - 1
  • No housekeeping
  • Bed sheets not available

Parking

Parking (limited spaces)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

Continental breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.

La Pergola - This restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.

24-hour room service is available.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business center

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