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Get an overview of this hotel
3.5-star Guatemala City hotel in Zona 10

Popular property highlights

Free WiFi
Restaurant
Outdoor pool
Business center
Laundry facilities

Location

Located in Zona 10, this hotel is within a 5-minute walk of Avenida La Reforma and Plaza Fontabella Shopping Center. Embassy of Mexico in Guatemala and Oakland Mall are also within 15 minutes.

Hotel Features

This smoke-free hotel features a restaurant, an outdoor pool, and a fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a business center, and conference space.

Room Amenities

All rooms are soundproofed and feature free WiFi, free wired Internet, and free local calls. For entertainment, LCD TVs come with cable channels, and guests can also appreciate comforts like premium bedding and pillow menus.

Languages Spoken

  • English

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Hotel Policies

Payment types

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: GTQ 86.90 per person (approximately)
  • Airport shuttle fee: GTQ 80.00 per person (one-way)
  • Rollaway bed fee: GTQ 88.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3 PM

Check-in time ends at midnight

Minimum check-in age is: 18

Check-out

Check-out time is 1 PM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No onsite parking is available

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector, and a security system

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No onsite parking is available. This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 48 hours between bookings.

Service animals are allowed

Service animals are exempt from fees/restrictions

Guest accommodation is sealed after cleaning

Electrostatic spray is not used for disinfection

Cashless transactions are available

Staff temperature checks are conducted regularly

Masks are compulsory at the property

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Contactless food service / room service is not available

Commonly-touched surfaces are cleaned with disinfectant

Reservation might be required for some facilities onsite

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Security system

Mobile key entry is not available

Debit cards not accepted

Food service has been amended for enhanced safety

Protective clothing is not available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Social distancing measures are in place

Contactless check-in is available

Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

LGBTQIA friendly

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are not available

gap period enforced between guest stays 48 hours

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GTQ 88.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets not allowed (service animals welcome)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

Enhanced food service safety measures are in place.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Hotel Names

  • Guatemala City Holiday Inn
  • Holiday Inn Guatemala City
  • Holiday Inn Hotel Guatemala City
  • Holiday Inn Guatemala Guatemala City
  • Holiday Inn Guatemala Hotel Guatemala City
  • Holiday Inn Guatemala City Hotel
  • Guatemala City Guatemala City
  • Holiday Inn Guatemala City Hotel
  • Holiday Inn Guatemala City Guatemala City
  • Holiday Inn Guatemala City Hotel Guatemala City

Hotel Amenities

Property Features

Holiday Inn Guatemala City features an outdoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary.

A business center is on site at this 3.5-star property. This business-friendly hotel also offers a terrace, tour/ticket assistance, and multilingual staff. For a surcharge, an airport shuttle (available on request) is offered to guests.

Holiday Inn Guatemala City is a smoke-free property.

  • Bar/lounge
  • Elevator
  • Fitness facilities
  • 24-hour front desk
  • Conference space
  • Business center
  • Restaurant
  • Meeting rooms
  • Tours/ticket assistance
  • Year Built - 1997
  • Dry cleaning/laundry service
  • Free WiFi
  • Outdoor pool
  • Free wired Internet
  • Smoke-free property
  • Safe-deposit box at front desk
  • Terrace
  • Luggage storage
  • ATM/banking
  • Breakfast available (surcharge)
  • Conference space size (feet) - 7782
  • Gift shops or newsstand
  • Ballroom
  • Banquet hall
  • Laundry facilities
  • Total number of rooms - 210
  • Number of floors - 18
  • Number of buildings/towers - 1
  • Airport transportation (surcharge)
  • Multilingual staff
  • Free newspapers in lobby

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Free cribs/infant beds

Room Amenities

Holiday Inn Guatemala City offers 210 accommodations with safes and coffee/tea makers. Beds feature premium bedding. A pillow menu is available. LCD televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. This Guatemala City hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Television
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Free local calls
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Desk
  • In-room climate control (air conditioning)
  • Premium bedding
  • Soundproofed rooms
  • Blackout drapes/curtains
  • Shower only
  • Cable TV service
  • Free WiFi
  • Free wired Internet
  • Pillow menu
  • LCD TV
  • Connecting/adjoining rooms available
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)
  • Towels provided
  • Number of bathrooms - 1
  • Bed sheets available - no
  • Window screens
  • Bed sheets not available

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Food & Drink

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6 AM and 11:00 AM.

Los Comensales - This buffet restaurant specializes in international cuisine and serves breakfast only.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Hotel Reviews

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