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Get an overview of this hotel
4-star Guatemala City hotel in Zona 9

Popular property highlights

Free self parking
Free WiFi
Restaurant
24-hour business center
Laundry facilities

Location

Located in Zona 9, this hotel is within 1 mi (2 km) of Oakland Mall, Children's Museum, and Natural History Museum. Teatro Nacional and Central Market are also within 3 mi (5 km).

Hotel Features

This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a 24-hour business center, and coffee/tea in a common area.

Room Amenities

All 109 soundproofed rooms feature free WiFi and room service. For a bit of entertainment, LCD TVs come with cable channels, and guests can also appreciate conveniences like refrigerators and coffee makers.

Languages Spoken

  • English

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Hotel Policies

Payment types

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 15.40 for adults and USD 7.70 for children (approximately)
  • Airport shuttle fee: USD 22.50 per person (roundtrip)
  • Airport shuttle fee per child: USD 0
  • Late check-in fee (amount varies)
  • Late check-out fee: USD 45.00 (subject to availability)
  • An in-room refrigerator is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time ends at midnight

Check-in time starts at 3:00 PM

Minimum check-in age is: 18

Check-out

Check-out time is 1 PM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards, debit cards, and cash. Noise-free guestrooms cannot be guaranteed.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 48 hours between bookings. The property affirms that it follows sanitization practices of CleanStay (Hilton) guidelines.

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Contactless check-out is not available

Security system

Property does not follow sanitization practices of any association

Staffed front desk

Noise-free rooms not guaranteed

Guest accommodation is sealed after cleaning

Electrostatic spray is used for disinfection

Cashless transactions are available

Masks are compulsory at the property

Reservation is not required for facilities onsite

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Gloves are available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Social distancing measures are in place

Contactless check-in is not available

No rollaway/extra beds available

No cribs (infant beds) available

Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Service animals not allowed

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available for lunch

Individually-wrapped food options are available for dinner

Individually-wrapped food options are available through room service

Number of children who can stay free - 2

Debit cards

gap period enforced between guest stays 48 hours

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets or service animals allowed

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation.

Only registered guests are allowed in the guestrooms.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

No pets and no service animals are allowed at this property.

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

The property affirms that it follows sanitization practices of CleanStay (Hilton) guidelines.

Hotel Names

  • Guatemala Princess
  • Princess Guatemala
  • Princess Hotel Guatemala
  • Hotel Princess Guatemala/Guatemala City
  • Princess Hotel Guatemala City
  • Hilton Garden Inn Guatemala City Hotel
  • Hilton Garden Inn Guatemala City
  • Hilton Garden Guatemala City
  • Hilton Garden Inn Guatemala City Hotel
  • Hilton Garden Inn Guatemala City Guatemala City
  • Hilton Garden Inn Guatemala City Hotel Guatemala City

Hotel Amenities

Property Features

Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a 24-hour business center.

Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers a fitness center, multilingual staff, and a garden. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite self parking is complimentary. A total renovation of this property was completed in 2015.

Hilton Garden Inn Guatemala City is a smoke-free property.

  • Bar/lounge
  • Coffee/tea in common areas
  • Elevator
  • Fitness facilities
  • 24-hour front desk
  • Conference space
  • Porter/bellhop
  • Grocery/convenience store
  • Restaurant
  • Express check-out
  • Meeting rooms
  • Year Built - 1993
  • Free self parking
  • Free WiFi
  • Smoke-free property
  • Luggage storage
  • ATM/banking
  • Breakfast available (surcharge)
  • 24-hour business center
  • Snack bar/deli
  • Shared microwave
  • Ballroom
  • Banquet hall
  • Reception hall
  • Laundry facilities
  • Total number of rooms - 109
  • Television in common areas
  • Number of floors - 5
  • Number of buildings/towers - 1
  • Wedding services
  • Airport transportation (surcharge)
  • Garden
  • Multilingual staff

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator

Room Amenities

Hilton Garden Inn Guatemala City offers 109 accommodations with laptop-compatible safes and safes. LCD televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers. This Guatemala City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Room service (limited hours)
  • Television
  • Wheelchair accessible
  • Refrigerator
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Free local calls
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Desk
  • In-room climate control (air conditioning)
  • Soundproofed rooms
  • Shower only
  • In-room safe (laptop compatible)
  • Cable TV service
  • Free WiFi
  • LCD TV
  • Connecting/adjoining rooms available
  • Refrigerator (surcharge)
  • Towels provided
  • Linens provided
  • Number of bathrooms - 1
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet

Parking

Free self parking

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10:30 AM.

Garden Grille & Bar - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible registration desk
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Nearby Activities

Recreational amenities at the hotel include a fitness center.

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