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Although I was only here for one night, I was very impressed. It was beautifully decorated and had a nice charm. The staff were excellent. Very friendly and professional. The included breakfast was delicious. The room was comfortable and clean. Centrally located. They let me keep my luggage there after I checked out as I had to wait 3hrs to access my Airbnb. I would absolutely stay here again. Very happy with my stay. Thank you.

Lindo hotel en el centro de Cuenca, caminando al parque y a muchas tiendas y restaurantes

Our stay at Mansion Alcazar was amazing, the hotel is beautiful and very well kept, the staff are friendly and helpful. Great experience!

The staff was very friendly and helpful. The hotel is new and modern, it is a good place to relax and work.

I stayed in the 2 bedroom apartment and had a wonderful time with my daughter. The place is beautiful, just like the pics. I loved the balcony (even though I didn’t enjoy it because we were always out, it was nice to have). The location was perfect. You can walk to historic district, local market, the park. The best part was having a washer/dryer. I love being able to come home with clean clothes.

Great staff, super clean and in the heart of the historical city. Can’t emphasize how well maintained and safe this hotel is. Gorgeous views and great food too! Rooms are spacious and clean.

Excellent customer service