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Sheraton Guangzhou Hotel

5.0 star property

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Photo gallery for Sheraton Guangzhou Hotel

Outdoor pool, pool umbrellas, sun loungers
Property video
4 restaurants, breakfast, lunch, dinner served; Fusion cuisine
Club Premier Suite, Club lounge access, 1 Bedroom Suite | 1 bedroom, minibar, in-room safe, desk
Premier Deluxe, Guest room, 1 King, TianHe Stadium view | 1 bedroom, minibar, in-room safe, desk

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Parking included
  • Spa
  • Room service
$131
includes taxes & fees
Sep 1 - Sep 2

Explore the area

View in a map
208 Tianhe Road, Tianhe District, Guangzhou, Guangdong, 510620
  • Taikoo Hui
    ‪12 min walk‬
  • Canton Tower
    ‪4 min drive‬
  • Canton Fair Complex
    ‪5 min drive‬
  • Guangzhou (CAN-Baiyun Intl.)
    ‪32 min drive‬

Room options

View all photos for Apartment Suite, Club lounge access, 1 Bedroom Suite, 1 King

Apartment Suite, Club lounge access, 1 Bedroom Suite, 1 King | Living room | 55-inch LED TV with digital channels, pay movies

Apartment Suite, Club lounge access, 1 Bedroom Suite, 1 King

  • 1399 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 Bedroom

Presidential Suite, 1 Bedroom | Living area | 55-inch LED TV with digital channels, pay movies

Presidential Suite, 1 Bedroom

  • 2691 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Premier Suite, Club lounge access, 1 Bedroom Suite

Club Premier Suite, Club lounge access, 1 Bedroom Suite | Living room | 55-inch LED TV with digital channels, pay movies

Club Premier Suite, Club lounge access, 1 Bedroom Suite

  • 947 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Grand Suite, Club lounge access, 1 Bedroom Suite

Club Grand Suite, Club lounge access, 1 Bedroom Suite | Living room | 55-inch LED TV with digital channels, pay movies

Club Grand Suite, Club lounge access, 1 Bedroom Suite

  • 1184 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Deluxe, Guest room, 1 King, City view, Corner room

1 bedroom, minibar, in-room safe, desk

Grand Deluxe, Guest room, 1 King, City view, Corner room

9.0 out of 10
Wonderful
(2 reviews)
  • 495 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Deluxe, Club lounge access, Guest room, 2 Twin

1 bedroom, minibar, in-room safe, desk

Club Deluxe, Club lounge access, Guest room, 2 Twin

8.0 out of 10
Very good
(2 reviews)
  • 427 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Grand Deluxe, Club lounge access, Guest room, 1 King

1 bedroom, minibar, in-room safe, desk

Club Grand Deluxe, Club lounge access, Guest room, 1 King

  • 495 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Deluxe, Guest room, 2 Twin/Single Bed(s), High floor

1 bedroom, minibar, in-room safe, desk

Premier Deluxe, Guest room, 2 Twin/Single Bed(s), High floor

8.0 out of 10
Very good
(2 reviews)
  • 430 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Deluxe, Club lounge access, Guest room, 1 King

1 bedroom, minibar, in-room safe, desk

Club Deluxe, Club lounge access, Guest room, 1 King

  • 431 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Twin Beds, Non Smoking, City View

1 bedroom, minibar, in-room safe, desk

Room, 2 Twin Beds, Non Smoking, City View

10.0 out of 10
Exceptional
(3 reviews)
  • 430 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premier Deluxe, Guest room, 1 King, TianHe Stadium view

Premier Deluxe, Guest room, 1 King, TianHe Stadium view | 1 bedroom, minibar, in-room safe, desk

Premier Deluxe, Guest room, 1 King, TianHe Stadium view

10.0 out of 10
Exceptional
(1 review)
  • 427 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, City View

Room, 1 King Bed, Non Smoking, City View | 1 bedroom, minibar, in-room safe, desk

Room, 1 King Bed, Non Smoking, City View

9.6 out of 10
Exceptional
(7 reviews)
  • 430 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, City View

1 bedroom, minibar, in-room safe, desk

Room, 1 King Bed, Non Smoking, City View

9.6 out of 10
Exceptional
(8 reviews)
  • 430 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

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About this property

Sheraton Guangzhou Hotel

5-star Guangzhou hotel, connected to a shopping center in Tianhe
This hotel features 4 restaurants, a full-service spa, and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour fitness center, a bar/lounge, and a poolside bar are onsite. Housekeeping is available on request.
Sheraton Guangzhou Hotel offers 445 accommodations with minibars and safes. A pillow menu is available. 55-inch LED televisions come with digital channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and hair dryers.

This Guangzhou hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 18 years old are not allowed in the swimming pool or fitness facility.

The onsite spa has massage/treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
In addition to a full-service spa, Sheraton Guangzhou Hotel features an outdoor pool and a sauna. Dining is available at one of the hotel's 4 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access.

Business amenities at this 5-star property consist of a business center, meeting rooms, and limo/town car service. This luxury hotel also offers a children's pool, a 24-hour fitness center, and spa services. For a surcharge, the property provides an airport shuttle (available 24 hours) and a train station pick-up service. Limited complimentary onsite parking is available on a first-come, first-served basis. A total renovation of this property was completed in December 2022.

Sheraton Guangzhou Hotel has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Bene Italian & Seafood - This seafood restaurant serves lunch and dinner.
Daily Social - This buffet restaurant specializes in Fusion cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open daily.
& More by Sheraton - Onsite lobby lounge. Open daily.
Yue Chinese Restaurant - This restaurant specializes in Chinese cuisine and serves brunch, lunch, and dinner. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 198 for adults and CNY 99 for children
  • 4 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • & More by Sheraton
  • Bene Italian & Seafood
  • Daily Social
  • Yue Chinese Restaurant

Things to do

  • 24-hour gym
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Piano
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Dining table
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Area rugs in room
  • Doorbell and phone notification
  • Elevator (39 inch wide door)
  • Front entrance ramp
  • Grab bar near toilet (31 inches high)
  • Handrails in stairways (47 inches high)
  • Height-adjustable showerhead
  • High-pile carpet in room
  • Lever door handles
  • Magnifying mirror
  • Phone accessibility kit
  • Pool access ramp on site
  • Roll-in shower (31 inches wide)
  • Sign language-capable staff
  • Smooth flooring in room
  • Thin carpet in room
  • Tile flooring in room
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 1 building
  • 33 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2011
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • No plastic coffee stirrers
  • Renovated entire property - December 2022
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch LED TV with digital channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
This property’s breakfast rate plans include breakfast for 1-2 guests, based on occupancy. Additional fees apply per person for guests exceeding this number.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 350.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CNY 1000 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CNY 198 for adults and CNY 99 for children
  • Airport shuttle fee: CNY 780 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 350.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - 9144010169154142X5
This property accepts credit cards and cash
Safety features at this property include a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the swimming pool or fitness facility, and guests under 18 years old are only allowed in the swimming pool and fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Guangzhou Sheraton
Guangzhou Sheraton Hotel
Hotel Sheraton Guangzhou
Sheraton Guangzhou
Sheraton Guangzhou Hotel
Sheraton Hotel Guangzhou
Sheraton Guangzhou Hotel Hotel
Sheraton Guangzhou Hotel Guangzhou
Sheraton Guangzhou Hotel Hotel Guangzhou

Sheraton Guangzhou Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 507 out of 827 reviews
Rating 8 - Good. 252 out of 827 reviews
Rating 6 - Okay. 41 out of 827 reviews
Rating 4 - Poor. 16 out of 827 reviews
Rating 2 - Terrible. 11 out of 827 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Benson

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service provided by the hotel. Assisted with restaurant reservation, and attractions booking. However, my bedsheets seems to have some bugs as I slept with itch and bites mark when I wake up.
Stayed 4 nights in May 2025

10/10 Excellent

Bing Jye

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay and convenient
Stayed 9 nights in May 2025

10/10 Excellent

Angel

Stayed 4 nights in May 2025

10/10 Excellent

Angel

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hotel lobby is always nice and clean. Their service team is friendly and helpful. We are satisfied with the service, as well as the facility. The location is convince, metro exit just one minute away form the main entrance.
Stayed 3 nights in May 2025

10/10 Excellent

JANET HWEE CHEUN

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent service and cleanliness. Walking distance to metro line 3, shopping mall. Hotel brekkie is great, my favorite is their "rolling congee" 生滚粥。
Stayed 2 nights in May 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

David

Stayed 4 nights in Apr 2025

6/10 Okay

Rubie

Stayed 8 nights in Apr 2025

10/10 Excellent

Josephine

Liked: Cleanliness, staff & service, property conditions & facilities
Very good location. Friendly staffs and helpful. Walkable to shopping nearby.
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location, comfortable stay, great staff

Comfortable & spacious room with all the required amenities. Staff were friendly & helpful; special call-out to Charles at Concierge who helped us organise a private driver for a day trip to Shunde, at short notice. Excellent location with easy access to shopping malls & food outlets, as well as the metro.
Stayed 4 nights in Apr 2025

10/10 Excellent

GABRIEL

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Apr 2025

10/10 Excellent

avi

Stayed 9 nights in Apr 2025

8/10 Good

Danny

Liked: Cleanliness, staff & service
This hotel is kinda old and outdated. Price vs value is only ok
Stayed 3 nights in Apr 2025

10/10 Excellent

Annie

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and location. The staff will make their way to help you and assist you with any queries.
Stayed 3 nights in Apr 2025

10/10 Excellent

Andre, Brookhaven

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good hotel. I will be back.
Stayed 5 nights in Apr 2025

10/10 Excellent

Sherry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful n polite staff. Shen Jun from the concierge went out of the way to help me with some matters that makes my travel so much more pleasant. Good n convenient location with plenty of shopping food options. Will come bak again
Stayed 3 nights in Apr 2025

10/10 Excellent

Felipe

Stayed 3 nights in Apr 2025

10/10 Excellent

Jenny

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

No competition

It’s nice to be back to Sheraton again! Staff is always so friendly and welcoming. Club lounge room offers free drinks and food in the evening and breakfast. Level 2 buffet breakfast offers traditional Cantonese and international gourmets. We stay here every year and are never disappointed Rooms, services, food, club, staff and location in Tian He Guang Zhou . Everything at your door Metro direct from airport 40 minutes and take D exit then it’s the hotel.
Stayed 1 night in Apr 2025

10/10 Excellent

Yong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

LEE LIAN

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is well maintained and a few big malls and shops within walking distance from hotel. Easy to find food. Breakfast spread compared to some 5* has less option but consider still good enough. Traffic alone the hotel is heavy if you are driving

10/10 Excellent

Kwok Hing

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Christian, Ringwood

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful and the location was very close to everything you could possibly need. Strongly recommend this hotel if you’re coming to Guangzhou.
Stayed 3 nights in Mar 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Property was clean and big
Stayed 1 night in Mar 2025

10/10 Excellent

ehud

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Mar 2025

10/10 Excellent

Wing Tak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
整體體驗很好, 房間的整潔度、溫度及設備都很滿意；早餐食物選擇多, 又每天更換款式, 住上幾天也不覺厭悶, 環境也很好。唯一須改進的是入住當天(19/3), 據訂房條文是14:00可check-in, 但15:00過後仍沒房間提供, 不理想。
Stayed 4 nights in Mar 2025