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Four Points® by Sheraton Guangzhou Financial City, Tianhe

4.5 star property

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Photo gallery for Four Points® by Sheraton Guangzhou Financial City, Tianhe

Minibar, in-room safe, desk, blackout drapes
Property video
Lobby lounge
2 restaurants, breakfast, lunch, dinner served; Chinese cuisine
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Spa
  • Gym
  • Parking included
  • Room service
$86
includes taxes & fees
Nov 30 - Dec 1

Explore the area

View in a map
No. 1 Jing Ying Road, Hui Cai Road, Dongpu, Tian He District, Guangzhou, Guangdong, 510660
  • Place, Guangzhou Carambola Park
    ‪2 min walk‬
  • Place, Guangdong Olympic Sports Center
    ‪2 min drive‬
  • Place, Canton Fair Complex
    ‪6 min drive‬
  • Airport, Guangzhou (CAN-Baiyun Intl.)
    ‪39 min drive‬

Room options

View all photos for Comfort Room, 1 King Bed

Minibar, in-room safe, desk, blackout drapes

Comfort Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Comfort Room, 2 Twin Beds

Minibar, in-room safe, desk, blackout drapes

Comfort Room, 2 Twin Beds

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 2 Twin Beds

  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Suite, 1 Bedroom

Minibar, in-room safe, desk, blackout drapes

Executive Suite, 1 Bedroom

  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 2 Bedrooms

Presidential Suite, 2 Bedrooms | Living room | 32-inch flat-screen TV with cable channels, TV

Presidential Suite, 2 Bedrooms

  • 2 bedrooms
  • City view
  • Sleeps 3
  • 2 Double Beds

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About this property

Four Points® by Sheraton Guangzhou Financial City, Tianhe

4.5-star hotel in Tianhe
Along with 2 restaurants, this smoke-free hotel has an indoor pool and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a sauna, and a conference center are onsite. Housekeeping is available on request.
Four Points® by Sheraton Guangzhou Financial City, Tianhe offers 296 accommodations with minibars and safes. A pillow menu is available. 32-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

This Guangzhou hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Guests can pamper themselves by indulging in the onsite spa services. Services include facials and body treatments.
In addition to an indoor pool, Four Points® by Sheraton Guangzhou Financial City, Tianhe provides a sauna and a fitness center. Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This 4.5-star property offers access to a business center and 6 meeting rooms. This luxury hotel also offers spa services, a terrace, and gift shops/newsstands. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Limited complimentary onsite parking is available on a first-come, first-served basis.

Four Points® by Sheraton Guangzhou Financial City, Tianhe is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
China Spice 聚味轩中餐厅 - This restaurant specializes in Chinese cuisine.
The Eatery 宜客乐西餐厅 - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
The Lounge 大堂吧 - This bar serves light fare only. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 168 for adults and CNY 84 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • China Spice 聚味轩中餐厅
  • The Eatery 宜客乐西餐厅
  • The Lounge 大堂吧

Things to do

  • Gym
  • Indoor pool
  • Sauna

Family friendly

  • In-room crib
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 6 meeting rooms
  • Business center
  • Conference center

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Spa

  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (43 inch wide door)
  • Lever door handles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 24 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Reception hall
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 350 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CNY 500 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CNY 168 for adults and CNY 84 for children
  • Airport shuttle fee: CNY 650 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 350 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 6:30 AM to 10:30 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply
Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Dongpu
Dongpu Guangzhou
Four Points Sheraton Dongpu
Four Points Sheraton Dongpu Hotel
Four Points Sheraton Dongpu Hotel Guangzhou
Four Points Sheraton Guangzhou
Four Points Sheraton Guangzhou Dongpu
Guangzhou Sheraton Four Points
Sheraton Dongpu
Sheraton Four Points Guangzhou
4 Points By Sheraton Guangzhou, Dongpu
Four Points By Sheraton Guangzhou, Dongpu Hotel Guangzhou
Four Points Sheraton Guangzhou Dongpu Hotel
Four Points by Sheraton Guangzhou Dongpu
Four Points by Sheraton Guangzhou Dongpu
Four Points by Sheraton Guangzhou, Dongpu Hotel
Four Points by Sheraton Guangzhou, Dongpu Guangzhou
Four Points by Sheraton Guangzhou, Dongpu Hotel Guangzhou

Reviews

Four Points® by Sheraton Guangzhou Financial City, Tianhe Reviews

8.8

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 86 out of 171 reviews
Rating 8 - Good. 70 out of 171 reviews
Rating 6 - Okay. 7 out of 171 reviews
Rating 4 - Poor. 5 out of 171 reviews
Rating 2 - Terrible. 3 out of 171 reviews

Reviews

8/10 Good

choon ann

Stayed 3 nights in Aug 2025

8/10 Good

Ng

Liked: Staff & service
Stayed 3 nights in Aug 2025

10/10 Excellent

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and staff. Tammy and staff are wonderful friendly and professional very attentive to guest needs always. Highly recommend to everyone travelling to China.
Stayed 1 night in May 2025

10/10 Excellent

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tammy and her staff have excellent Service. Friendly professional and wonderful staff very attentive to guest needs. Highly recommend this hotel to everyone.
Stayed 1 night in May 2025

10/10 Excellent

Prisca

Business traveler
Liked: Amenities, property conditions & facilities
The staff were all friendly and helpful
Stayed 4 nights in May 2025

8/10 Good

Eugene Kim Hock

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Its hard to describe. Go figure it out. Thank you
Stayed 4 nights in Apr 2025

8/10 Good

Ragindra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Fernando, las vegas

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you to all the staff
Stayed 6 nights in Apr 2025

8/10 Good

Alan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

10/10 Excellent

Aqeel Ahmad

Traveled with group, Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was great stay and look forward to staying again. The prices were steep during Canton Fair.
Stayed 3 nights in Apr 2025

6/10 Okay

eric

Business traveler
Liked: Cleanliness
Disliked: Staff & service
Breakfast food so bad hotel staff not good shower head on a very low position toilet flush bad
Stayed 4 nights in Apr 2025

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff service.
Stayed 6 nights in Apr 2025

10/10 Excellent

LUIS

Stayed 3 nights in Apr 2025

10/10 Excellent

monica

Stayed 2 nights in Apr 2025

8/10 Good

Santa

Liked: Cleanliness, property conditions & facilities
Beautiful property
Stayed 4 nights in Mar 2025

10/10 Excellent

Spencer

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

Great hotel, very clean, good breakfast, friendly staff.
Stayed 20 nights in Feb 2025

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area, lots of amenities nearby.
Stayed 18 nights in Jan 2025

10/10 Excellent

Farida

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful ambience. Staff were very professional and respectful.
Stayed 7 nights in Jan 2025

8/10 Good

Ragindra

Stayed 3 nights in Oct 2024

10/10 Excellent

Jose, Guatemala

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 4 nights in Oct 2024

8/10 Good

David

Stayed 8 nights in Oct 2024

8/10 Good

Ragindra

Liked: Cleanliness
The location of this hotel has excellent water front views and activities.
Stayed 3 nights in Oct 2024

8/10 Good

ezatullah

Stayed 1 night in Oct 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Great Hotel to stay with good ground staff services. Bit far from Tinhe but ideal to stay near my relatives and also close to Canton Fairs
Stayed 2 nights in Oct 2024

10/10 Excellent

Namya

Stayed 2 nights in Aug 2024