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Grosse Tete Vacation Packages

Centrally located, staff was very nice and helpful. The breakfast was good.

Great hotel for the price.

Awesome stay loved it will be back soon

The room was missing a few things. did not have shower gel... called downstairs and it too a while to get it. Not enough towels. The water pressure was very low and the shower looked as though it had not been cleaned in a while. Didnt realize we would be in a handicap room however there was not chair or anything to sit your suitcase on etc. If I had guest they would not be able to sit anywhere but on the bed. The beds were extremely squeaky. the overall hotel was better than I had anticipated and the staff as very nice and helpful but I dont thikn each room is getting serviced the way they should nor are they being checked on if they are sitting for a while. Really need to make sure rooms are clean and sanitized well.

PLEASE DO NOT STAY AT THIS HOTEL. I HONESTLY DO NOT UNDERSTAND WHY THIS HOTEL HAS SO MANY STARS ON THE APP BECAUSE MY EXPERIENCE WAS VERY DISAPPOINTING. FIRST, THE HOTEL PHONE DID NOT WORK WHEN I TRIED TO CALL. WHEN I ARRIVED, THE INSIDE LOOKED VERY DIFFERENT FROM WHAT I EXPECTED. THE ENVIRONMENT MADE ME FEEL UNCOMFORTABLE AND UNSAFE. THE OVERALL AESTHETIC WAS DARK, RUN-DOWN, AND GAVE ME A SCARY, HAUNTED FEELING. THE FRONT DESK EMPLOYEE WAS VERY RUDE AND SEEMED ANNOYED EVERY TIME I ASKED A QUESTION. HE WOULD SIGH OR TAKE A DEEP BREATH AS IF I WAS BOTHERING HIM. I BOOKED TWO ROOMS THROUGH A BOOKING SITE, BUT I RECEIVED CONFUSING INFORMATION ABOUT THE BEDS. FIRST, I WAS TOLD ONLY ONE BED WAS AVAILABLE, THEN I WAS TOLD SOMETHING DIFFERENT. THE INFORMATION KEPT CHANGING, WHICH MADE CHECK-IN STRESSFUL. ONCE WE GOT THE ROOMS, THE PROBLEMS CONTINUED. MY SHOWER DID NOT WORK, THE BLOW DRYER DID NOT WORK, AND THERE WAS A NOTICEABLE STAIN ON MY SHEETS. THE ROOM ALSO HAD A STRANGE, UNPLEASANT SMELL. THESE ARE BASIC THINGS THAT SHOULD HAVE BEEN CHECKED BEFORE GUESTS WERE GIVEN THE ROOMS. I DO NOT WANT TO JUDGE ANYONE WHO WAS THERE, BUT I PERSONALLY DID NOT FEEL COMFORTABLE, ESPECIALLY AS SOMEONE WHO IS NOT FAMILIAR WITH THE AREA. I REQUESTED A REFUND FOR THE SECOND NIGHT AND WAS TOLD I WOULD RECEIVE $65 FOR BOTH ROOMS. HOWEVER, WHEN I CHECKED THIS MORNING, I SAW THAT I WAS ONLY REFUNDED FOR ONE ROOM. I WILL BE GOING BACK TODAY TO SPEAK WITH THEM AND REQUEST THE REMAINING REFUND!😡