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Bay Gardens Hotel

3.0 star property

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Photo gallery for Bay Gardens Hotel

Water park
Property video
Interior entrance
Superior Room King | View from room
In-room dining

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Room service
$162
includes taxes & fees
Nov 3 - Nov 4

Explore the area

View in a map
Rodney Bay Village, Gros Islet
  • Place, Reduit Beach
    ‪15 min walk‬
  • Place, Rodney Bay Marina
    ‪15 min walk‬
  • Place, Splash Island Water Park Saint Lucia
  • Airport, Vieux Fort (UVF-Hewanorra Intl.)

Room options

View all photos for One Bedroom Croton Suite

1 bedroom, minibar, in-room safe, blackout drapes

One Bedroom Croton Suite

8.0 out of 10
Very good
(2 reviews)
  • 672 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Two Bedroom Croton Suite

1 bedroom, minibar, in-room safe, blackout drapes

Two Bedroom Croton Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 75 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

View all photos for Standard Room Double

1 bedroom, minibar, in-room safe, blackout drapes

Standard Room Double

  • 236 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room King

1 bedroom, minibar, in-room safe, blackout drapes

Superior Room King

8.0 out of 10
Very good
(5 reviews)
  • 364 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Croton Standard King

1 bedroom, minibar, in-room safe, blackout drapes

Croton Standard King

  • 144 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Croton Superior Double

Croton Superior Double | 1 bedroom, minibar, in-room safe, blackout drapes

Croton Superior Double

7.6 out of 10
Good
(15 reviews)
  • 364 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Jr. Executive Suite

Jr. Executive Suite | 1 bedroom, minibar, in-room safe, blackout drapes

Jr. Executive Suite

8.0 out of 10
Very good
(6 reviews)
  • 392 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room King

Standard Room King | 1 bedroom, minibar, in-room safe, blackout drapes

Standard Room King

7.8 out of 10
Good
(22 reviews)
  • 242 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room Double

Superior Room Double | 1 bedroom, minibar, in-room safe, blackout drapes

Superior Room Double

8.6 out of 10
Excellent
(11 reviews)
  • 364 sq ft
  • Sleeps 4
  • 2 Double Beds

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About this property

Bay Gardens Hotel

3-star hotel in Rodney Bay
Jump on Bay Gardens Hotel's free shuttle to the beach or relax by one of the hotel's 3 outdoor swimming pools.
Bay Gardens Hotel offers 87 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Premium cable television is provided.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

3 outdoor swimming pools are on site along with a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Some rates at Bay Gardens Hotel are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

For a free ride to the surf and sand, catch the hotel's complimentary beach shuttle. After a day at the beach, cool off in one of the 3 outdoor swimming pools at Bay Gardens Hotel and enjoy amenities like a 24-hour fitness center.

Guests are offered a complimentary breakfast each morning and a complimentary manager's reception is offered on select days. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wireless Internet access is complimentary. Complimentary self parking is available on site.

Bay Gardens Hotel is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM. A complimentary manager's reception is offered on select days.
Spices - This poolside restaurant specializes in Caribbean cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Room service (during limited hours) is available.

All inclusive details

All-inclusive room rates at Bay Gardens Hotel are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
Room service during certain hours
Meals and beverages at companion properties

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Sailing

Land activities

Fitness facilities

Lessons/classes/games

Aerobics
Pilates
Water fitness

Entertainment

Onsite entertainment and activities
Onsite live performances

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free area shuttle
  • Free beach shuttle
  • Free theme park shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Free manager's reception (select days)

Restaurants on site

  • Spices

Things to do

  • 24-hour gym
  • 3 outdoor pools
  • Library

Family friendly

  • 3 outdoor pools
  • Free area shuttle
  • Free theme park shuttle
  • In-room babysitting (surcharge)
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (2,153 square feet of space)
  • Meeting room

Outdoors

  • Garden
  • Pool loungers

Spa

  • Couples treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • 5 buildings
  • Banquet hall
  • Built in 1995
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 6.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 90 per vehicle (one-way, maximum occupancy 3)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Bay Gardens
Bay Gardens Gros Islet
Bay Gardens Hotel
Bay Gardens Hotel Gros Islet
Bay Gardens Castries
Hotel Bay Gardens
Bay Gardens Hotel St. Lucia/Gros Islet

Bay Gardens Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 424 out of 1016 reviews
Rating 8 - Good. 349 out of 1016 reviews
Rating 6 - Okay. 136 out of 1016 reviews
Rating 4 - Poor. 63 out of 1016 reviews
Rating 2 - Terrible. 44 out of 1016 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Frekyla

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
My room was not clean. I found trash in the bathroom floor and hair in the shower. The cleaning lady came into the room and used a mop that was filled of hair and smelled spoiled. I would not recommend staying at this place
Stayed 3 nights in Jul 2025

8/10 Good

Cecile

Stayed 2 nights in Jul 2025

10/10 Excellent

Gabriella

Stayed 5 nights in Jul 2025

8/10 Good

Gillian, Couva

Liked: Cleanliness, staff & service, amenities
Will definitely book again
Stayed 3 nights in Jul 2025

6/10 Okay

Beverley

Stayed 7 nights in Jul 2025

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 1 night in Jul 2025

8/10 Good

STEPHANIE

Liked: Cleanliness, property conditions & facilities
The location is good for shopping. The shuttle service to the beach is great. breakfast options are quite limited The dining, bar and reception area is too congested for such a busy hotel.
Stayed 3 nights in Jul 2025

10/10 Excellent

Jonas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jul 2025

10/10 Excellent

Leroy

Stayed 2 nights in Jul 2025

8/10 Good

ROMMEL ST

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Quiet and good service. Friendly staff.
Stayed 2 nights in Jul 2025

10/10 Excellent

Darren Spencer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We discovered Bay Gardens Hotel 4 years ago. I’m sure we will be back to St Lucia as soon as we can and it will be Bay Gardens Hotel where we will stay without a doubt.
Stayed 10 nights in Jun 2025

8/10 Good

LEANDRA

Liked: Cleanliness
Disliked: Amenities
The location is convenient especially if you’re not driving. It is walking distance to the Rodney Bay Plaza, that has many places to eat and a grocery store. The hotel provides a shuttle to visit the other Bay Gardens hotel locations. You can also use the amenities at the other locations.
Stayed 6 nights in Jun 2025

8/10 Good

Karla

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at Bay gardens! I really enjoyed the option to ride the shuttle to their 2 other properties on the island. I must compliment the kitchen staff for providing the most delicious breakfast options
Stayed 2 nights in Jun 2025

6/10 Okay

NV DINESH

Stayed 4 nights in Jun 2025

10/10 Excellent

Joel

Liked: Cleanliness, amenities, property conditions & facilities
I liked the mix of lush tropical plants and well-kept lawns it gave the hotel a peaceful, relaxing feel, like a quiet escape into nature also everyone on staff was warm and friendly. The food was delicious, and the fresh juices and punch were especially refreshing full of natural flavor.
Stayed 3 nights in Jun 2025

8/10 Good

David

Stayed 7 nights in Jun 2025

8/10 Good

Alicia

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

2/10 Terrible

Stacey

Traveled with family
Disliked: Property conditions & facilities
Proximity to the beach was good. Management is terrible
Stayed 7 nights in Jun 2025

8/10 Good

Nicollette

Traveled with partner
Liked: Cleanliness, amenities
Love Bay Gardens group of hotels. First stayed at the Inn 8 yrs ago and had such a great time i decided to stay at the Hotel this time. Did not disappoint. Breakfast buffet is always nice, tasty and full of variety . Cant wait to visit again to see the upgrades.
Stayed 4 nights in Jun 2025

10/10 Excellent

Eion

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place.... outside area could be cleat
Stayed 2 nights in Jun 2025

10/10 Excellent

Robert

Business traveler
Liked: Cleanliness
Staff are very friendly, restaurant food is very tasty and great ambiance around the pool/bar/restaurant area
Stayed 3 nights in Jun 2025

10/10 Excellent

Armando

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hola
Stayed 2 nights in Jun 2025

6/10 Okay

Michael

Stayed 3 nights in May 2025

8/10 Good

Manuel

Stayed 2 nights in Jun 2025

10/10 Excellent

Eddy

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Your waitress Harmony was superb, friendly, all smiles and very commuicative. She made feel like home, relaxing and told us what our options were . Also asked how we liked the food,drinks and if we wanted dessert
Stayed 4 nights in May 2025