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Grenchen Vacation Packages

Everything was awesome but no air conditioning specially for hot days Also there is smell in rooms like kitchen smell .

Location was great. Room was clean AC was great. Staff was very helpful.

有方便超商，樓下公車站和火車站方便極了，讓我們在這想多待但因已無房，所以才只能待三天兩夜是個美好回憶

We travel a lot but we have never seen such a nice staff anywhere. Shayan is a sweetheart and extremely nice and helpful. My son was sick and one of staff went out of her way to make kitchen make a soup for him. You don’t see these kind of stuff often. Thank you to all the staff.!

This 4 star hotel has no AC in the rooms. We were on 3rd floor and it was very uncomfortable to sleep, even with the 2 fans supplied. Good location right opposite Interlaken Paragliding pick up point and 1 minute from the cleanest self laundry I have ever seen. If you are going to visit Interlaken in July or August, I recommend staying at a hotel with AC in the rooms. Breakfast was included and they can cook eggs to order, but they always seem to make the fried eggs burnt around the edges, this occurs when eggs ate cooked at extremely high heat. It would be good if they could offer either Fried rice, Home fry potatoes or Fried noodles with their breakfast and change each day. Staff was very nice and location is great, close to great restaurants.

The staff were friendly but unfortunately the impression I got from them is that the hotel ownership does not care to make things right when problems arise. We stayed in the 3 bedroom 2.5 bath apartment for 4 nights and on the 3rd night we noticed hot water was running out. No biggie since we were all able to shower except the last person. The 4th evening and night we had no hot water, and this persisted into the morning of our checkout. As per the staff, the ownership offered no compensation for the inconvenience of not being able to shower on our evening / morning and also not being able to do laundry. I had contacted the hotel staff about the hot water in the evening of our 4th night but there was no one available to help us out. I didn't get a response from them until around 9am the next morning which was too late as we were already preparing to check out. At $1500/night this was completely unacceptable but no recourse was provided. The rest of the stay was okay, but definitely not worth $1500/night. The rooms need repainting and the bathroom showers have tons of mold and mildew in the grout between tiles on the wall.