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Princess Grand Jamaica Resort - All Inclusive

4.5 star property

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Photo gallery for Princess Grand Jamaica Resort - All Inclusive

4 outdoor pools, cabanas (surcharge), sun loungers
Platinum Junior Suite | In-room safe, iron/ironing board, free WiFi, bed sheets
Aerial view
Platinum Junior Suite | Spa | Couples treatment rooms, sauna, steam room, body treatments
Restaurant

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Spa
  • Parking included
  • Free WiFi
$499
includes taxes & fees
May 4 - May 5

Explore the area

View in a map
Industry Cove, Green Island, Hanover
  • Place, Half Moon Beach
    ‪11 min drive‬
  • Place, Samuel's Bay National Marine Park
    ‪12 min drive‬
  • Place, Bloody Bay
    ‪21 min drive‬
  • Airport, Montego Bay (MBJ-Sir Donald Sangster Intl.)
    ‪67 min drive‬

Room options

View all photos for Swim Out Princess Junior Suite

Swim Out Princess Junior Suite | In-room safe, iron/ironing board, free WiFi, bed sheets

Swim Out Princess Junior Suite

9.0 out of 10
Wonderful
(24 reviews)
  • Partial ocean view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Princess Family Junior Suite with Bunk Beds

Princess Family Junior Suite with Bunk Beds | In-room safe, iron/ironing board, free WiFi, bed sheets

Princess Family Junior Suite with Bunk Beds

9.2 out of 10
Wonderful
(5 reviews)
  • Partial ocean view
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds OR 1 King Bed

View all photos for Princess Junior Suite

Princess Junior Suite | In-room safe, iron/ironing board, free WiFi, bed sheets

Princess Junior Suite

8.8 out of 10
Excellent
(42 reviews)
  • Partial ocean view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Swim Out Platinum Junior Suite

Swim Out Platinum Junior Suite | In-room safe, iron/ironing board, free WiFi, bed sheets

Swim Out Platinum Junior Suite

10.0 out of 10
Exceptional
(6 reviews)
  • Partial ocean view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Platinum Junior Suite

Platinum Junior Suite | In-room safe, iron/ironing board, free WiFi, bed sheets

Platinum Junior Suite

9.2 out of 10
Wonderful
(12 reviews)
  • Partial ocean view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Princess Luxury Junior Suite with Hydromassage

Princess Luxury Junior Suite with Hydromassage | In-room safe, iron/ironing board, free WiFi, bed sheets

Princess Luxury Junior Suite with Hydromassage

10.0 out of 10
Exceptional
(2 reviews)
  • Partial sea view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Imperial One Bedroom Master Suite

Imperial One Bedroom Master Suite | In-room safe, iron/ironing board, free WiFi, bed sheets

Imperial One Bedroom Master Suite

  • Partial sea view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

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About this property

Princess Grand Jamaica Resort - All Inclusive

4.5-star Green Island resort with free water park
Catch some rays at the beach or spend the day relaxing at Princess Grand Jamaica Resort - All Inclusive's full-service spa. Then enjoy a meal at one of the resort's 9 restaurants.
Princess Grand Jamaica Resort - All Inclusive offers 590 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and slippers. 55-inch Smart televisions come with cable channels.

Bathrooms include showers. This Green Island resort provides complimentary wireless Internet access. Housekeeping is provided daily.

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 12 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Princess Grand Jamaica Resort - All Inclusive is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Sit back and relax on the beach with cabanas (surcharge), umbrellas, and sun loungers. At Princess Grand Jamaica Resort - All Inclusive you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Dining is available at one of the resort's 9 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the resort's 7 bars/lounges. Public areas are equipped with complimentary wireless Internet access. This all-inclusive resort also offers a complimentary water park, a complimentary children's club, and a children's pool. Complimentary covered self parking is available on site.

Princess Grand Jamaica Resort - All Inclusive has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:30 AM. A complimentary manager's reception is offered each day.
Princess Grand Jamaica Resort - All Inclusive has 9 restaurants on site.
Room service (during limited hours) is available.

All inclusive details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
Premium alcoholic beverages included
Room service during certain hours (limited menu)

Water activities

Kayaking
Snorkeling

Land activities

Fitness facilities
Offsite tours
Kids club

Lessons/classes/games

Aerobics
Bartending
Dancing
Pilates

Entertainment

Onsite live performances
Theme parties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 7 bars/lounges
  • 9 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Private picnics
  • Snack bar/deli

Things to do

  • 4 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Games
  • Karaoke
  • Paddleboard
  • Parasailing
  • Playground
  • Shopping mall
  • Snorkeling
  • Waterslide
  • Windsurfing

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Beach toys
  • Changing table
  • Children's books
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free water park access
  • High chair
  • In-room babysitting (surcharge)
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 6 meeting rooms

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Dock
  • Firepit
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Terrace

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Elevator (36 inch wide door)
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (28 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch smart TV with cable channels

Food and drink

  • Champagne service
  • Limited room service
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the spa

Property is also known as

Princess Grand Jamaica
Princess Jamaica Inclusive
Princess Grand Jamaica All Inclusive
Princess Grand Jamaica Resort - All Inclusive Resort
Princess Grand Jamaica Resort - All Inclusive Green Island

Princess Grand Jamaica Resort - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 541 out of 845 reviews
Rating 8 - Good. 172 out of 845 reviews
Rating 6 - Okay. 76 out of 845 reviews
Rating 4 - Poor. 26 out of 845 reviews
Rating 2 - Terrible. 30 out of 845 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Oct 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Stayed 5 nights in Aug 2025

10/10 Excellent

Cagelia

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean spacious staff Excellent staff members
Great drink
Coffee with Pre- rolled weed
Stayed 1 night in Oct 2025

10/10 Excellent

Cagelia

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff were awesome well trained and we saw why because the head ( hotel manager) and other managers were immaculate and made our stay superb during hurricane Melissa.
Entrance to Princess Grand Lobby
Cocktails was so good
Entertainment team top notch
Stayed 1 night in Oct 2025

10/10 Excellent

Sterling

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property well maintained friendly staff
Stayed 2 nights in Oct 2025

10/10 Excellent

Thomas J

Liked: Cleanliness, amenities, property conditions & facilities
We were there the weekend before the hurricane hit Jamaica. The resort was amazing, the staff was amazing, the butlers Richardo and Thorniel were amazing, the life guards at the water park treated us like family. The bartenders were top notch and made great drinks. Shoutout to O’Shea. The food was the best I ever had and I’ve been to many AI resorts. Jamaica didn’t disappoint and we will be back.
Stayed 5 nights in Oct 2025

10/10 Excellent

Jeffrey

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed here at the beginning of October 2025. We had a Platinum Club Swim Out Suite. We had a total of 3 suites with 9 people total. They were able to accommodate all of us with rooms near each other. The resort was very slow at the time, but the service was amazing. All of the workers were so friendly and personable. We really enjoyed seeing them each and every day. The Jamaican people are truly the best. The water park was fun for the kids in our group, and the adults enjoyed the slides too! The food was probably the best we've had at a family friendly all inclusive. We really enjoyed everything about our stay and would recommend this place to others!
Stayed 7 nights in Oct 2025

10/10 Excellent

Susan

Stayed 7 nights in Oct 2025

10/10 Excellent

Destiny

Liked: Cleanliness, amenities, property conditions & facilities
Let me start off by saying this resort was so beautiful and the staff are all so friendly. It was very clean and so many things to do on this resort! Ingrid and Garth too great care of me and my husband during our stay. We were unfortunately stuck due to hurricane melissa and Ingrid and Garth kept us updated and informed immediately and was also open to any concerns or question we had. They also ensured that we were safe and indeed we were! This resort still had their buffet open to guest after a Catastrophic hurricane and bars were still open for us. They gave use 3+ free nights and were very understanding. I cannot expressed enough how much we appreciate you both Ingrid and Garth! Me and my husband will definitely be back soon as Jamaica recovers from this very devastating situation. This two definitely deserve a raise because you do not run across Amazon people like them very often in the customer service industry. Again, thank you guys for an Amazon stay at the Princess Grand Jamaica!
Stayed 4 nights in Oct 2025

10/10 Excellent

Rolando

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
100% recommend this resort Top notch, we were here during hurricane melissa, staff was great
Stayed 5 nights in Oct 2025

10/10 Excellent

Sara Jane, Hartsdale

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

darshanie

Traveled with family
Liked: Cleanliness, amenities
Everything was amazing! Really enjoyed my stay here.
Stayed 4 nights in Oct 2025

10/10 Excellent

Andria

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything
Stayed 5 nights in Oct 2025

10/10 Excellent

Donna

Traveled with group, Traveled with family
Liked: Cleanliness
The resort said there were no rooms available for an upgrade even though there were very few guests our entire stay. Other than that, the resort was very nice.
Stayed 4 nights in Oct 2025

10/10 Excellent

Erika

Liked: Cleanliness, amenities, property conditions & facilities
We stayed with two toddlers for 7 days, we all had the best time! Great food, service and friendly staff, our family enjoyed all of the amenities and loved this resort, the swim outs were very warm so it was great for evening swims! We will be returning asap, praying for Jamaica!
Stayed 7 nights in Sep 2025

6/10 Okay

Thandiwe

Disliked: Property conditions & facilities
For the price paid i was hoping for better, literally felt like i was begging for everything.. To be served just a drink or water. Staff seemed always consumed in their own conversations. Poor customer service, requested for soap and shower cap in the room, the gentleman who brought it seemed very displeased..no hie or hello to top it off front desk person semi argued no its there in the room just look lol. Last night of my staff was not feeling called the front desk and front desk for 2 hours on/off no answer i was hoping to get my dinner in my room. Male staff also unprofessional and aggressive. If traveling solo be mindful. Lots of room for improvement required.
Stayed 3 nights in Aug 2025

4/10 Poor

Raynard

Stayed 1 night in Sep 2025

8/10 Good

Nadina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the resort was amazing—the staff, the service, the cleanliness, and the overall experience were all top-notch. The only downside was the food. It definitely wasn’t authentic, even at the specialty restaurants, which was disappointing considering how great everything else was.
Stayed 3 nights in Jul 2025

10/10 Excellent

Jeremy Ryan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Some of the best customer service I have ever seen resort is buitf Beautiful
Stayed 7 nights in Oct 2025

10/10 Excellent

Samonique

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Love the swim-out pool, and the staff were great hosts.
Stayed 3 nights in Oct 2025

10/10 Excellent

Tricia-Kay, corona

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful stay, family really enjoyed! Most staff were helpful and very friendly, food was great with many options, facility was clean and well kept. The evening entertainment was good too
Stayed 3 nights in Jul 2025

10/10 Excellent

HILDAH

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, we had a great experience. The food was excellent, and the staff were kind, proactive, and responsive throughout our visit. We rented a cabana for the day, and while we enjoyed it, the service around it felt a bit uncoordinated. The staff began setting up while we were already there, which took away from the experience. Since this was an additional service, I was expecting a more polished presentation — ideally, everything would have been ready upon our arrival, with the cabana fully set up, champagne chilled, and flutes in place. A more seamless and elevated setup would have really created that “wow” moment.
View from my room
Cabana
Stayed 4 nights in Oct 2025

10/10 Excellent

LINDA

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were spacious and clean. All the hotel was pristine. I loved the aesthetics of the hotel. Many pools to choose from with abundant seating options
Stayed 4 nights in Oct 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The swim up pool room was amazing for the kids, as well as the water park. Everyone was also super friendly!
Stayed 4 nights in Oct 2025

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very nice, the entire resort was clean and upscale and the staff were so kind and courteous
Stayed 7 nights in Oct 2025