Standard Room, Annex Building
Bed Count 1 Full Bed Maximum Occupancy 3 Max
$74*
Per night/room
Jun 21 - Jun 22
*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
In addition to a children's pool and an indoor pool, Wish Serrano provides an outdoor tennis court and an outdoor pool. Dining is available at one of the hotel's 4 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A complimentary breakfast is offered each morning. Wired and wireless Internet access is complimentary.
Business-related amenities at this 5-star property consist of a business center and a meeting room. Event facilities measuring 11119 square feet (1033 square meters) include conference space. This luxury hotel also offers a spa tub, a fitness center, and a sauna. Onsite parking is available (surcharge).
Wish Serrano has designated areas for smoking.
- Picnic area
- Daily
- Number of indoor pools - 1
- Number of outdoor pools - 1
- Number of spa tubs - 1
- Elevator
- Fitness facilities
- 24-hour front desk
- Business center
- Dry cleaning/laundry service
- Valet parking (surcharge)
- Wheelchair accessible
- Food and water bowls
- Conference space size (meters) - 1033
- Number of meeting rooms - 1
- Luggage storage
- Free buffet breakfast
- Hair salon
- Concierge services
- Snack bar/deli
- Shopping on site
- Designated smoking areas
- Outdoor tennis courts - 1
- Total number of rooms - 268
- Number of floors - 4
- Number of buildings/towers - 3
- Tennis on site
- Fireplace in lobby
- Barbecue grill(s)
- Number of bars/lounges - 1
- Number of poolside bars - 1
- Conference space
- Free breakfast
- Concerts/live shows
- Tours/ticket assistance
- Year Built - 1976
- Steam room
- Free WiFi
- Pool sun loungers
- Sauna
- Free wired internet
- Babysitting or childcare (surcharge)
- Number of coffee shops/cafes - 1
- Children's club (surcharge)
- Supervised childcare/activities (surcharge)
- Children's pool
- Safe-deposit box at front desk
- Spa services on site
- Number of restaurants - 4
- Conference space size (feet) - 11119
- Laundry facilities
- Arcade/game room
- Garden
- Multilingual staff
- Free newspapers in lobby
Family Friendly Amenities
- Family property
- Number of indoor pools - 1
- Number of outdoor pools - 1
- Children's pool
- Free WiFi
- Outdoor tennis courts - 1
- Snack bar/deli
- Laundry facilities
- Babysitting or childcare (surcharge)
- Arcade/game room
- Playground on site
Room Amenities
Wish Serrano offers 268 accommodations with minibars and safes. Beds feature premium bedding. 32-inch LCD televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers. This Gramado hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include ceiling fans and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.
- Television
- Wheelchair accessible
- Minibar
- Daily housekeeping
- Hypo-allergenic bedding available
- Phone
- Free toiletries
- Hair dryer
- In-room safe
- Ceiling fan
- Room service (24 hours)
- Desk
- In-room climate control (air conditioning)
- Premium bedding
- Turndown service
- Blackout drapes/curtains
- Cable TV service
- Free WiFi
- LCD TV
- TV size: 32
- TV size measurement: inch
- Bedsheets provided
- Raised toilet seat
- Low-height counters/sink
- Grab bar - near toilet
- Wardrobe or closet
- Toothbrush and toothpaste not available
Parking
Valet parking (surcharge)
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi , Free wired internet
Food & Drink
A complimentary buffet breakfast is served on weekdays between 6:00 AM and 10:30 AM and on weekends between 6:00 AM and 11:00 AM.
Maggiore Lounge e Bar - This bar serves light fare only. Happy hour is offered.
The Grill - This steakhouse specializes in barbecue and serves lunch and dinner. Open daily.
Garda - This restaurant serves breakfast, lunch, and dinner. Open daily.
Forneria di Como - This theme restaurant specializes in Italian cuisine and serves lunch and dinner. Open daily.
24-hour room service is available.
Spa Services
Guests can pamper themselves by indulging in the onsite spa services. Services include facials, body scrubs, body treatments, and manicures and pedicures.
- Manicures and pedicures
- Body treatments
- Facial treatments
- Body scrubs
- Massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair accessible parking
- Wheelchair accessible (may have limitations)
- In-room accessibility (in select rooms)
Nearby Activities
An indoor pool, an outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include an outdoor tennis court, a sauna, and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Basketball on site
- Playground on site
- Rafting nearby
- Volleyball on site
Hotel Policies
Payment types
Fees
You'll be asked to pay the following charges at the property:
- A tax is imposed by the city: BRL 2.99 per accommodation, per night
We have included all charges provided to us by the property.
Optional extras
- Valet parking fee: BRL 45.00 per day
- Pet fee: BRL 135.60 per pet, per day
- Service animals are exempt from fees
- Service fee: 10 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 2 PM
Check-in time ends at midnight
Minimum check-in age is: 18
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 24 hours between bookings.
Service animals are allowed
Service animals are exempt from fees/restrictions
Electrostatic spray is used for disinfection
Staff temperature checks are conducted regularly
Masks are compulsory at the property
Temperature checks are available to guests
Pets cannot be left unattended
Commonly-touched surfaces are cleaned with disinfectant
Reservation might be required for some facilities onsite
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property is cleaned with disinfectant
Staff wears personal protective equipment
Protective clothing is available to guests
Masks are available to guests
Mobile key entry is not available
Debit cards not accepted
Food service has been amended for enhanced safety
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Staffed front desk
Social distancing measures are in place
Contactless check-in is available
No rollaway/extra beds available
Property confirms they are implementing enhanced cleaning measures
Smoke detector
Individually-wrapped food options are not available
Gap period enforced between guest stays - 24 hours
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are not available.
Pet Policy
- Pets allowed for an extra charge of BRL 135.60 per pet, per day
- Dogs only
- 1 per room (up to 22 lbs per pet)
- Pets cannot be left unattended
- Food and water bowls are available
- Restrictions apply
- For more information contact the property at the number on the booking confirmation
- Service animals are welcome, and are exempt from fees
We should mention
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
This property advises that enhanced cleaning and guest safety measures are currently in place.
The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays.
Personal protective equipment, including masks, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas; reservations are required for some onsite facilities.
Contactless check-in and contactless check-out are available.
Enhanced food service safety measures are in place.
Each guestroom is kept vacant for a minimum of 24 hours between bookings.
Hotel Names
- Serrano Convenções
- Serrano Convenções Gramado
- Serrano Resort
- Serrano Resort Convenções
- Serrano Resort Convenções Gramado
- Wish Serrano Resort Gramado, Brazil
- Serrano Hotel Gramado
- Wish Serrano Convention
- Wish Serrano Convention Gramado
- Wish Serrano Resort Convention
- Wish Serrano GJP Hotel Gramado
- Wish Serrano GJP Hotel
- Wish Serrano GJP Gramado
- Wish Serrano GJP
- Serrano Resort Convenções SPA
- Wish Serrano Hotel Gramado
- Wish Serrano Hotel
- Wish Serrano Gramado
- Wish Serrano
- Wish Serrano Resort Convention Gramado
- Wish Serrano BY GJP
- Wish Serrano Hotel
- Wish Serrano Gramado
- Wish Serrano Hotel Gramado
Hotel Reviews
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