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Encantos Hortênsias Hotel

3.0 star property

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Photo gallery for Encantos Hortênsias Hotel

Lobby sitting area
Free buffet breakfast
Indoor pool, outdoor pool
Front of property
Spa

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Breakfast included
  • Pool
  • Housekeeping
  • Air conditioning
  • Parking included

Explore the area

View in a map
Avenida das Hortênsia 800, Gramado, 95670-000
  • Place, Mini Mundo
    ‪9 min walk‬
  • Place, Gramado Central Avenue
    ‪13 min walk‬
  • Place, Gramado Covered Street
    ‪16 min walk‬
  • Airport, Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani)
    ‪75 min drive‬

Room options

View all photos for Deluxe Double Room

Minibar, in-room safe, free WiFi

Deluxe Double Room

  • 183 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room

Minibar, in-room safe, free WiFi

Deluxe Twin Room

  • 183 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Triple Room

Minibar, in-room safe, free WiFi

Deluxe Triple Room

  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Deluxe Triple Room (3 camas de solteiro)

Minibar, in-room safe, free WiFi

Deluxe Triple Room (3 camas de solteiro)

  • 215 sq ft
  • Sleeps 3
  • 3 Twin Beds

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About this property

Encantos Hortênsias Hotel

3-star Gramado hotel close to Gramado Covered Street
Along with an indoor pool, this hotel has an outdoor pool and a restaurant. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a fitness center, tour/ticket assistance, and a lobby fireplace are onsite.
Encantos Hortênsias Hotel offers 111 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a fitness center.
In addition to an indoor pool, Encantos Hortênsias Hotel provides an outdoor pool and a fitness center. The hotel offers a restaurant. Guests can enjoy a complimentary breakfast. Wireless Internet access is complimentary.

This Gramado hotel also offers tour/ticket assistance, a fireplace in the lobby, and a front-desk safe. Limited complimentary onsite parking is available on a first-come, first-served basis.

Guests are offered a complimentary buffet breakfast.
Encantos Hortênsias Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Free buffet breakfast
  • A restaurant

Things to do

  • Gym
  • Indoor pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • Indoor pool
  • Outdoor pool

Conveniences

  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • Elevator

More

  • Fireplace in lobby

Room amenities

Bathroom

  • Private bathroom
  • Shower

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: noon
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

There is no front desk at this property
Information provided by the property may be translated using automated translation tools

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: BRL 3.28 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Property is also known as

Hotel Encantos Hortensias Gramado
Encantos Hortensias Gramado
Encantos Hortensias
Encantos Hortensias Hotel Gramado Brazil
Encantos Hortensias
Encantos Hortênsias Hotel Hotel
Encantos Hortênsias Hotel Gramado
Encantos Hortênsias Hotel Hotel Gramado

Reviews

Encantos Hortênsias Hotel Reviews

8.4

Very Good

8.0/10

Cleanliness

8.2/10

Staff & service

6.0/10

Amenities

8.2/10

Property conditions & facilities
Rating 10 - Excellent. 53 out of 119 reviews
Rating 8 - Good. 39 out of 119 reviews
Rating 6 - Okay. 16 out of 119 reviews
Rating 4 - Poor. 8 out of 119 reviews
Rating 2 - Terrible. 3 out of 119 reviews

Reviews

4/10 Poor

rodrigo

Liked: Property conditions & facilities
Disliked: Cleanliness, room comfort

10/10 Excellent

GERACINa

Traveled with family
Liked: Cleanliness, staff & service
Atendimento muito bom. Check in ok, check out ok. Café da manhã bom. Ótima localização.
Stayed 3 nights in Apr 2019

6/10 Okay

Claudia

Liked: Cleanliness, staff & service
Como já havia me hospedado, achei que o café da manhã decaiu muito. Outro inconveniente são as paredes drywall, permitindo que se escute com muita facilidade o barulho nos corredores e quartos próximos, tirando a privacidade.
Stayed 1 night in Apr 2019

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019

10/10 Excellent

hotel, Rio Verde go

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
a localização e silencio. funcionarios prestativos e respeitosos. bom cafe da manhã
Stayed 4 nights in Apr 2019

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Apr 2019

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

6/10 Okay

Verified traveler

Traveled with family
Disliked: Cleanliness
Atendimento muito receptivo. Limpeza dos quartos deixa a desejar. Manutenção nos quartos deve ser melhor observada. Reclamações deixadas na recepção. Posso ter dado azar, mas hoje dia 24mar2019, 01 garçom no café da manhã e 2 pessoas na cozinha IMPOSSIVEL dar conta com o restaurante lotado durante 1 hora que permaneci ali. Fica uma impressão ruim, até porque os hospedes tb sem noção não ajudam.
Stayed 1 night in Mar 2019

10/10 Excellent

João Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2019

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Custo benefício

O Hotel atendeu plenamente as expectativas. O atendimento e limpezas muito bons. O café estava bom mad não farto com detalhe de que não tinha manteiga. A piscina é pequena mas estava limpa e quente. Mas os ofurô estavam sem temperatura adequada. Fora isso, recomendo.
Stayed 2 nights in Mar 2019

8/10 Good

Rubens C

Liked: Staff & service

Hotel Simples e Bem Localizado

Hotel simples, não se pode ter grandes expectativas. Entretanto, o esforço e a dedicação da equipe de atendimento superam as notáveis deficiências de organização e manutenção da propriedade. Eles foram nota 10! A garagem poderia ter seus espaços marcados e deveriam ser retirados os entulhos que lá estão. Os banheiros tem mofo em algumas peças, como a ducha higiênica e ladrilhos. O café da manhã é simples e meio tumultuado, não espere nada especial neste item. Os corredores estão "judiados" e requerem reparos e pintura. Não pode se esquecer que é um hotel barato para os padrões de Gramado. Se alguém quiser mais tranquilidade e mais qualidade nas instalações deve procurar as múltiplas pousadas da região, existindo boas opções relativamente perto do centro, muitas em ruas secundárias.
Stayed 2 nights in Feb 2019

8/10 Good

JOAO PAULO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pessoas diferenciadas

Foi a primeira vez que me hospedei neste Hotel, posso comentar que tive um tratamento bem diferenciado em relação a outros hotéis que já fiquei em Gramado. Aspectos como atendimento, estacionamento, limpeza em geral, qualidade dos serviços e localização serão fundamentais para a próxima hospedagem que deverá ser em breve.
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Jan 2019

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2019

10/10 Excellent

Noir J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

perfeita

foi maravilhosa
Stayed 7 nights in Dec 2018

4/10 Poor

Esdras

Liked: Cleanliness
Disliked: Room comfort

Frustração

Hotel muito simples. Decoração de mal gosto. Café da manhã pobre e com pouca reposição. Faltou comida.
Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveler

Stayed 3 nights in Dec 2018

8/10 Good

Caio

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Deixou a desejar

Banheiro pequeno. TV sem canal para crianças. Porta da entrada não trancava. Ótima localização. Preço acessível.
Stayed 1 night in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Só a falta do estacionamento que decepcionou um pouco.
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo, na próxima visita ficarei neste hotel. Próximo a tudo, muito bom!!
Stayed 1 night in Dec 2018

8/10 Good

Gervasio Tadeu

Liked: Cleanliness, staff & service, property conditions & facilities
As janelas do quarto deixavam passar muita luz e o quarto ficava muito claro ao amanhecer.
Stayed 1 night in Nov 2018

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Nov 2018

6/10 Okay

pablo

Disliked: Property conditions & facilities

pueden mejorar mucho

estuvo muy buena, nos gusta mucho el encantos hortensias pero esta muy descuidado, la piscina esta descuidada y las habitaciones también! No tienen televisión por cable o sea que para familias es muy limitado quedarse en la habitación!
Stayed 4 nights in Oct 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018