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I had to change my room because the A/C was not working correctly! And I didn't have water for three hours. Because the hotel had a problem with the water. Then when the water fix the hot water was brown. That took a while to change color. Bad experience with the hotel!!!😡😡 I would like a full refund!!!

Espectacular hotel! Hemos estado alli en dos ocasiones y me encanta. El servicio de Ferry y Shutlle Gratuito es un plus la playa hermosa, el.paseo en manglar hermoso vimos defines, celebramos aniversario y cumpleaños de mi hija y ya quiero volver. El personal del hotel muy amable, los conductores del ferry y del bus muy buenas personas, la Vista del balcon increíble al atardecer y amanecer, la.piscima todo. Solo falta mejores desayunos y que no desmejoren la comida de la piscina.

My husband and I were able to check in right on time. We were given a helpful overview of the property, a map, and list of the numerous amenities (complimentary kayaks, bikes, beach towels, pools and hot tubs, as well as the many restaurants, shops, rentals, and beach services) and opening and closing times said amenities. Prices for amenities and rentals were reasonable in my opinion. The restaurants range in price from reasonable to upscale dining. Our room was exactly as pictured. The entire property including the private beach - which was just across the road - were exceptionally clean. My only complaint was our bed was very firm for our tastes. The Gulf side beach was gorgeous. We saw many shore birds and dolphins. The bay side features a large marina and manatees in the cove. All staff we encountered were very friendly and helpful. We stayed in mid September and it appeared that most of the rooms were filled, but it was still very relaxing, quiet, and uncrowded. The location is excellent. It's easy to find off the main road through the islands and it's only a short drive to the attractions and beaches in both Sanibel and Captiva. Overall I would recommend and would stay here again.

Very nice place, our 2nd time here and we still love it

Everything was great. the location is perfect

This property was amazing! The staff was great! We enjoyed the adults only pool, and had excellent service there! We had drinks and a burgers at the sports bar and it was great! What a fabulous place for a weekend getaway less than an hour from where we live!