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Wingate by Wyndham New Castle - Glenwood Springs

2.0 star property

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Photo gallery for Wingate by Wyndham New Castle - Glenwood Springs

Exterior
Lobby
Reception
Hallway
Studio Suite, 1 King Bed, Non Smoking | Premium bedding, pillowtop beds, individually decorated

Reviews

7.6 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Pet friendly
  • Housekeeping
  • Air conditioning
  • Laundry
$82
includes taxes & fees
Dec 5 - Dec 6

Explore the area

View in a map
781 Burning Mountain Ave, New Castle, CO, 81647
  • Place, New Castle Chamber of Commerce
    ‪20 min walk‬
  • Place, New Castle Town Hall
    ‪1 min drive‬
  • Place, Lakota Canyon Golf Club
    ‪4 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Bathtub w/ Grab Bars)

Premium bedding, pillowtop beds, individually decorated

Room, 1 King Bed, Accessible, Non Smoking (Bathtub w/ Grab Bars)

9.0 out of 10
Wonderful
(2 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Premium bedding, pillowtop beds, individually decorated

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | Premium bedding, pillowtop beds, individually decorated

Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(30 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Non Smoking

Studio Suite, 1 King Bed, Non Smoking | Premium bedding, pillowtop beds, individually decorated

Studio Suite, 1 King Bed, Non Smoking

7.6 out of 10
Good
(15 reviews)
  • 380 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | Premium bedding, pillowtop beds, individually decorated

Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(39 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

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Exterior
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About this property

Wingate by Wyndham New Castle - Glenwood Springs

New Castle hotel close to New Castle Town Hall
Along with a business center, this smoke-free hotel has a meeting room and laundry facilities. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour front desk, free newspapers, and barbecue grills.
Wingate by Wyndham New Castle - Glenwood Springs offers 51 air-conditioned accommodations with complimentary weekday newspapers and hair dryers. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Wireless Internet access is complimentary. This hotel offers access to a business center and a meeting room. A complimentary breakfast is offered each morning. This business-friendly hotel also offers barbecue grills, a vending machine, and a picnic area. Complimentary self parking is available on site.

Wingate by Wyndham New Castle - Glenwood Springs is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Outdoors

  • Barbecue grill
  • In the mountains
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in room
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 2004
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Fan
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are available for USD 5 per night

Property payment types

Important information

Optional extras

  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 5 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Wingate by Wyndham New Castle - Glenwood Springs Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 358 out of 1011 reviews
Rating 8 - Good. 292 out of 1011 reviews
Rating 6 - Okay. 161 out of 1011 reviews
Rating 4 - Poor. 109 out of 1011 reviews
Rating 2 - Terrible. 91 out of 1011 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Marshall

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The side door didn’t lock at all, nor even close. The shower curtain rod was ripping out of the wall. The continental breakfast was the worst I’ve ever had, and our hotel room door wouldn’t lock when we left unless we really pulled on it. The power also surged 2 times in 2 days staying there.
Shower bar
Side exterior door
Stayed 2 nights in Aug 2025

6/10 Okay

Daniel

Stayed 1 night in Aug 2025

6/10 Okay

Mylinda

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Almost drove past the parking lot entrance as it was not well marked. There was alot of trash outside. No grass just weeds. Looked absolutely nothing like the pictures. Front desk clerk acted like I was an inconvenience when checking in. Front desk was cluttered. Nail holes in the wall by the bed. No lamps next to bed which was a little annoying since I like to read before going to sleep. No elevators to the second floor. Breakfast could have been better. It was all microwaved and the eggs were over cooked. Will probably not stay at this hotel again.
Stayed 1 night in Aug 2025

8/10 Good

Danny

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet.
Stayed 1 night in Aug 2025

8/10 Good

william

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and friendly
Stayed 1 night in Aug 2025

8/10 Good

Michael

Stayed 4 nights in Aug 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

4/10 Poor

Jacob

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Dirty and unprofessional

Staff was very friendly and helpful!! But we got into the hotel and their was ant’s on the floor by the bed, in the bathroom and all over the floor, the shower was also broken, water was spewing from the water pipe behind the shower head and coming out of the wall. One light was broken and flickering (didn’t work). Bed was also very stiff and needed more cleaning with little black pebbles over the bed sheets. but without the ants, broken shower head, flickering light, or dirtyness it could’ve been worse. Although the staff was great! Thank you to the front desk man!
Stayed 4 nights in Aug 2025

4/10 Poor

Robert

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Gross... dirty... poor breakfast.
Stayed 1 night in Aug 2025

8/10 Good

francisco

Stayed 2 nights in Aug 2025

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay !! Comfortable, clean, spacious.
Stayed 2 nights in Aug 2025

10/10 Excellent

Shawn

Stayed 1 night in Aug 2025

6/10 Okay

Lisa

Traveled with family
Liked: Staff & service
You get what you pay for.
Stayed 1 night in Aug 2025

2/10 Terrible

Donna

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
I had to request a change in rooms due to tge shower rod being broken and hanging off the wall, the bathroom having pee on the walls, and the wifi not working. In the 2nd room the floor was so dirty my daughters feet turned black, the shower rod was also broken and tou can hear the people upstairs walking and jumping.
Stayed 2 nights in Aug 2025

10/10 Excellent

Eden

Traveled with family
Liked: Cleanliness, staff & service, amenities
Liked the staying in the hotel
Stayed 1 night in Aug 2025

10/10 Excellent

Ju

Stayed 1 night in Aug 2025

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible

It was terrible. The outside of this place looks sketchy. But we were hoping the inside would be decent. We always go check out the the room before we put our stuff in there. The smell was disgusting, like old dirty mop mixed with old stale beer. We did not want to lose out on $400 so we went and got a oscillating fan and some air freshener, anti bacterial soap and lysol. The bed was super uncomfortable, and the towels that looked clean felt like it had some kind of sand on them. On the bathroom floor had dead flies and hair. Behind the tv stand was a pit of an avocado or old lime and a cockroach. We decided to cut our losses and leave a day early.
Stayed 2 nights in Aug 2025

10/10 Excellent

Brenda

Liked: Property conditions & facilities
Room was clean, bed comfortable, ice maker out of order but staff was able to get ice for us.
Stayed 1 night in Aug 2025

8/10 Good

Patty

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Pool was good,no ice or so they said,no coffee in rooms. Breakfast was good but very limited.
Stayed 2 nights in Aug 2025

8/10 Good

Anthony, aurora

Traveled with partner
Liked: Cleanliness, staff & service
Staff was best part. Room had walls that desperately needed painting, holes in the curtains and the ice dispenser (only 1 for 2 floors) was out of order. Staff was great as I mentioned, they got ice from the dining area when needed. Area around hotel was dirty. Trash and different stuff laying around outside several areas of hotel. Need to clean it up. Overall hotel is a 2.5 star. Staff helped score tremendously.
Stayed 3 nights in Aug 2025

4/10 Poor

Thomas

Wifi was poor.
Stayed 1 night in Aug 2025

8/10 Good

Julianne

Stayed 1 night in Aug 2025

8/10 Good

Boyd

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Wayne

Traveled with family
Liked: Cleanliness
The breakfast selection was limited to the usual sausage links, instant eggs, semi warm hash browns as well bagels and bread. What was available was not particularly appealing. I only had a bowl of cereal and a small cup of coffee. No fruit was offered such as apples, bananas or oranges. This was disappointing because, overall, the hotel was nice. The hotel, however, was hard to locate as it is located behind a gas station and it is not really recognizable from the road. We arrived at 8 pm at dusk and we drove past the entrance twice. Improved signage would be helpful.
Stayed 1 night in Aug 2025

10/10 Excellent

Victoriana

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente servicio muy amables
Stayed 1 night in Aug 2025