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Gia Voi Vacation Packages

The room was not well maintained

Absolutely beautiful hotel. I booked this hotel as an emergency stay as I forgot to book a place to stay and recharge for a few hours before my next flight and I’m so glad I chose to stay with them because hot damn this hotel was absolutely SPACIOUS than most hotels I chose to stay at here in Vietnam! It’s an absolute CRIME I didn’t get the chance to dip into the pool but just being able to see it up there was straight beautiful! Especially captivating at night! Don’t get me started on the in-house restaurant they have, I felt like I didn’t deserve to be there the way it was so fancy! I can’t remember what I had ordered for my main course but it’s was DELICIOUS especially their Mousse cake. So beautiful and tasteful! The next time I visit Vietnam, God Himself knows that I WILL be back here as one of the main places to stay at. God bless the staff for being so helpful to me since the second I had booked my stay! And when I arrived with my luggage, they made me feel more important than the President throughout my stay! They helped me break my large bills, directed me to a great place to exchange my currency and practically rolled out the red carpet for me! It straight up felt like there was nothing they couldn’t do for me. THEY ARE WORTH THE MONEY! STAY HERE!!!

Staff is kind and helpful but the hotel is a scam. Their photos are highly misleading and there’s nothing luxurious about it. Expect a highway motel type of experience.

Super clean, excellant service, cannot ask for a better location in the middle of Old Quarter. 2 minutes walk to St Joseph Cathdral, about 5min walk to shopping street. Thanks to general manager Brian for the very personalised check out experience.

The only good thing about this place are the staff. They are very accommodating and nice other than that I wouldn't recommend or come back to this place. They only give you one key card which you have to put it in a slot for the electricity/AC to turn on. Every hotel/rental place always give two keys but not this place. It takes forever for the room to cool down. My first room had mold in the bathroom ceiling and ants everywhere. It smelled so bad and horrible. I asked the staff for another room. Staff was really nice and ran around to find us a better room. Second room was better but still had ant problems. Its a little rundown building. This place is close to shops and restaurants but not worth it for me.

Staff were lovely and location was great in Hanoi. However the plumbing wasn't the best and often left a smell. Also, I arrived early and they held my suitcase for me until check in time. Although this is kind, I would question the security behind this as i went in and out of that room a few times and other people's belongings were there. Seems like anyone could take it if they had to temporarily store something as well. Be aware it's very noisy on the street below.

one of the best hotel in hanoi, lovely staff and comfortable