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Gheens Vacation Packages

Great location if you want a short stroll to Bourbon Street.

We had a few issues with our room being downgraded but the staff were very helpful in getting this resolved. Thank you to the manager Teyonda for showing understanding of our issues and listening/communicating well with us. The hotel is in a fantastic location right in the heart of the French quarter. Parking just opposite was very convenient. We could have done with a fridge to chill water and drinks. Towels changed regularly.

Overall, we had a positive stay. The hotel is very well located for exploring the French Quarter, our room was spacious and the bed was very comfortable. The pool was also perfect for a refreshing dip after a day of sightseeing. Service was a little inconsistent. We had an issue with the valet attendant on arrival, which the hotel did resolve, and housekeeping standards seemed to vary from day to day. Pool towels also didn’t appear to be replenished regularly. That said, the receptionist who checked us in was lovely, and the other valet attendants were friendly and helpful. We stayed on the top floor, where the corridor was noticeably warmer and stuffier than on other floors, which was a little uncomfortable. Despite these minor issues, we enjoyed our stay and found the hotel a great base for exploring New Orleans.

Rebecca at the front desk was helpful, patient and personable.