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Horseshoe Black Hawk - A Caesars Rewards Destination

3.0 star property

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Photo gallery for Horseshoe Black Hawk - A Caesars Rewards Destination

Lobby sitting area
Exterior
Bar (on property)
Lobby sitting area
Casino

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Pet friendly
  • 24/7 front desk
  • Housekeeping
$90
includes taxes & fees
Dec 2 - Dec 3

Explore the area

View in a map
401 Main St, Black Hawk, CO, 80422
  • Place, Monarch Casino Black Hawk
    ‪2 min walk‬
  • Place, Ameristar Casino Black Hawk
    ‪7 min walk‬
  • Place, Saratoga Casino Black Hawk
    ‪13 min walk‬
  • Airport, Broomfield, CO (BJC-Rocky Mountain Metropolitan)
    ‪54 min drive‬

Room options

View all photos for Junior Suite, 2 Queen Beds

Junior Suite, 2 Queen Beds | Pillowtop beds, in-room safe, desk, blackout drapes

Junior Suite, 2 Queen Beds

9.0 out of 10
Wonderful
(10 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Pillowtop beds, in-room safe, desk, blackout drapes

Junior Suite, 1 King Bed

8.8 out of 10
Excellent
(27 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room, 2 Queen Beds

Luxury Room, 2 Queen Beds | Pillowtop beds, in-room safe, desk, blackout drapes

Luxury Room, 2 Queen Beds

7.4 out of 10
Good
(23 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Luxury Room, 1 King Bed

Luxury Room, 1 King Bed | Pillowtop beds, in-room safe, desk, blackout drapes

Luxury Room, 1 King Bed

8.6 out of 10
Excellent
(83 reviews)
  • Sleeps 3
  • 1 King Bed

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About this property

Horseshoe Black Hawk - A Caesars Rewards Destination

3-star Black Hawk hotel steps from Monarch Casino Black Hawk
3 restaurants, a casino, and a bar/lounge are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Other amenities include a snack bar/deli, a coffee shop/cafe, and coffee/tea in a common area.
Horseshoe Black Hawk - A Caesars Rewards Destination offers 240 air-conditioned accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. 32-inch LCD televisions come with cable channels and pay movies. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 3-star property offers access to a business center and meeting rooms.

Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers a casino, multilingual staff, and ski storage. Onsite self parking and valet parking are complimentary.

Horseshoe Black Hawk - A Caesars Rewards Destination has designated areas for smoking.

Brew Brothers - This restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Roxy's Restaurant & Bar - This steakhouse serves dinner only. Guests can enjoy drinks at the bar. Open select days.
Dash Cafe - This delicatessen serves lunch and dinner. Open daily.
Starbucks - Onsite café. Open daily.
Taco Cantina - Onsite family restaurant. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Brew Brothers
  • Dash Cafe
  • Roxy's Restaurant & Bar
  • Starbucks
  • Taco Cantina

Things to do

  • 27 gaming tables
  • 900 slot machines
  • Casino (42,400 square feet of space)
  • Ski storage
  • Sportsbook

Family friendly

  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Accessible shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Lever door handles
  • Magnifying mirror
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (33 inches high)
  • Wheelchair-accessible restaurant

More

  • 8 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 30 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 75 per accommodation, per stay
  • Resort fee: USD 19.01 per accommodation, per night
The resort fee includes:
  • Business center/computer access
  • In-room bottled water
  • In-room coffee
  • Phone calls

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 50 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Hotel Isle
Isle Casino Black Hawk
Isle Casino Hotel Black Hawk
Isle Hotel
Isle Capri Black Hawk
Isle Hotel Black Hawk
Isle Hotel Black Hawk
Isle Casino Black Hawk
Isle Casino Hotel Black Hawk Hotel
Isle Casino Hotel Black Hawk Black Hawk
Isle Capri Black Hawk
Isle Casino Hotel Black Hawk Hotel Black Hawk
Hotel Isle Of Capri
Isle Of Capri Hotel
Isle Of Capri Casino & Hotel
Horseshoe Black Hawk Hotel
Isle Casino Hotel Black Hawk
Horseshoe Black Hawk Black Hawk
Horseshoe Black Hawk Hotel Black Hawk

Horseshoe Black Hawk - A Caesars Rewards Destination Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 502 out of 1069 reviews
Rating 8 - Good. 253 out of 1069 reviews
Rating 6 - Okay. 137 out of 1069 reviews
Rating 4 - Poor. 86 out of 1069 reviews
Rating 2 - Terrible. 91 out of 1069 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Diana

Traveled with group, Traveled with family
Disliked: Staff & service, amenities
I would have liked to give this at least a 4 star but am very disappointed after having an emergency and giving them ample time to get the room rebooked they refused our refund. We checked out by 6am and they had a sign up saying they had no rooms available so I know they booked that room and still kept our money! Very very disappointed and will never stay there again if that is how they treat people who have medical emergencies.
Stayed 3 nights in Aug 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Ronald

Traveled with partner
Liked: Cleanliness, staff & service
There was an industrial noice that cycled on and odd during our entire stay. It wasn’t loud but an anoiance.
Stayed 1 night in Aug 2025

4/10 Poor

Lexi

Traveled with family
Disliked: Amenities
The computers were down and our check in was delayed. The staff did their best to facilitate our needs.
Stayed 3 nights in Aug 2025

6/10 Okay

Alexander

Traveled with partner
Disliked: Staff & service, amenities
Parking spots are tight if you drive an suv. So be ready to have your car dinged. Staff is grumpy at the front desk. The cocktails are watered down and I question if there are even 900 slots. Bar tenders seem to ignore you unless your doing video poker at the bar.
Stayed 1 night in Aug 2025

10/10 Excellent

luis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 2 nights in Aug 2025

2/10 Terrible

Brittany, casper

Traveled with group, Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I will not be staying here again. Unfortunately, this was a very disappointing experience. What many people may not know is that this property is affiliated with the Lady Luck Hotel. Due to overbooking at the Horseshoe, the staff decided—without any communication—to move our reservation to Lady Luck. We were not given the option to cancel or even informed of the change. When we arrived, they claimed we didn’t have a reservation at all. The only “record” of our booking was a sticky note instructing staff to place us at Lady Luck. We had to reload our luggage into the car and wait until 4 PM for a manager to arrive, who was just as rude and unhelpful as the rest of the staff. We specifically booked the Horseshoe to stay with the rest of our group, and this change completely disrupted our plans. There was no apology, no compensation, and no accountability—just a dismissive attitude. This experience could have been entirely different with a simple phone call or email. Instead, it felt like we were treated as an inconvenience. I won’t be returning..
Stayed 2 nights in Aug 2025

8/10 Good

Wendy, Leawood

Traveled with family
Liked: Cleanliness, amenities
.
Stayed 3 nights in Aug 2025

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities
We had a good stay and they allowed our dog to stay.
Stayed 1 night in Aug 2025

10/10 Excellent

Martha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great place to stay
Stayed 2 nights in Aug 2025

4/10 Poor

Lynn

Traveled with family
Liked: Cleanliness, staff & service
A/C didn’t work but claim it does.
Stayed 1 night in Aug 2025

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Flor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Collin

Liked: Amenities
Every nice staff and property
Stayed 1 night in Jun 2025

6/10 Okay

larry

Business traveler
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Stayed 3 nights in Aug 2025

6/10 Okay

Mathew

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The cleaning was substandard and they didn’t appear to address my concerns. Found a used bandage left on the shower bench which created questions about the rest of the cleaning
Stayed 1 night in Aug 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Brian

Traveled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Very tight slot machines and they went up in cost to play since the last time we visited here a year or so ago. Both complimentary coffee machines on the game floor were not working so no morning coffee and the one in our room wasn’t working properly. Staff were a mixed bag of courteous and non courteous. Pizza in their grill was excellent! The room was clean and very nice!! Good ice machine on the floor. We overall enjoyed our stay, but felt that the slot machines were excessively greedy, and will not return because of that.
Stayed 1 night in Aug 2025

2/10 Terrible

John

Business traveler
Disliked: Cleanliness, staff & service, room comfort
No Valet parking, no luggage helper, no service in this "Motel"
Stayed 3 nights in Aug 2025

8/10 Good

TERRY

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room. Good location. Free self parking and plenty of spaces open. Fun casino. Lots of slots.
Stayed 2 nights in Aug 2025

10/10 Excellent

Nathan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Front desk person was super nice
Stayed 1 night in Aug 2025

8/10 Good

Harold

Traveled with partner
Liked: Staff & service
Ask for but never received maid service
Stayed 3 nights in Aug 2025

8/10 Good

Johnny

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

miriam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room, comfy bed, excellent stay
Stayed 1 night in Aug 2025