Search Deals on

Fuente de Piedra Vacation Packages

We had a great stay! The room was spotless and great communication from the property. Self check-in went smoothly and the location is perfect. Super close to old town whilst being in a quiet area

On arrival, airport conditioning and elevator were not working. As a 64 year old with arthritic ankles, I had to drag my heavy suitcase up 3 floors to my room. Air con was broken all night (as was elevator) so I sweated all night and got little sleep. Went out in morning (walking down and up stairs still to/from breakfast - great breakfast btw). Returned in the evening to be told it was fixed. But not in my room! Rude staff member insisted it was my fault for 'playing' with controls. It was eventually fixed but both AC and elevator were not working for short periods throughout my 7 day stay. In my room, one rail over the safe to hang clothes but NO cupboard space, so had to live out of a suitcase. Gap at bottom of bed so small it was necessary to climb over the bed to get to a mirror on the other side. Breakfast good. Most staff friendly except the guy I mentioned earlier. Clean and modern. Coffee in lobby from a machine but not in room. Fridge but full of stuff they want to sell you at high prices. Pool and solarium are great, despite what I have read in other reviews. Noise was not an issue for me, again despite other reviews, although I was at the back of the hotel - I can imagine that front of hotel is pretty noisy. Last moan - and I am disgusted by this: the first night, when I had to bake in the heat and couldn't use the elevator, I had a bottle of water from the fridge. They refused to let me have this for free as some sort of apology and charged me for it at the end!

Very clean and conveniently located .

We had a good experience with the customer service—they were responsive and polite whenever we reached out. Unfortunately, the apartment itself was very disappointing and did not match the expectations set by the listing. The air conditioning was not working properly, the floors were dirty when we arrived, there was mold in the shower, and the toilet seat had what appeared to be old stains on it. To make matters worse, we saw a roach before we left. While we appreciate the staff’s kindness and willingness to communicate, the cleanliness and maintenance of the property need significant improvement. I hope these issues are addressed for future guests.

Super endroit. Possible de faire de faire à pied plusieurs points d’intérêt à proximité de 15-20 minutes. L’alhambra est cependant à plus de 35 minutes du secteur et pas facile à pied compte tenu des montées. Je recommande pour l’ensemble

Great Location. Clean and tidy apartment. Perfect

Unfortunately, our stay at this all-inclusive resort was extremely disappointing and fell well below the standard we expected. The food was not good at all and was very basic. The selection was limited and seemed almost exactly the same every day. Overall, the food was below the standard I would expect from an all-inclusive resort. The pool area was poorly designed and lacked basic facilities. Like nowhere to put your drinks, phones or personal belongings. Everything had to be left on the floor. There was also no convenient place to put things when getting in and out of the pool. This was very inconvenient. The drinks were honestly the worst I have ever tasted at an all-inclusive resort. The quality was extremely poor! The resort is advertised as being on the beach, but there is nothing specifically provided for the resort’s guests on the beach. The beach is public, and if you want a sunbed, you have to pay extra. This was very misleading and disappointing for an all-inclusive holiday. The room was very basic and certainly did not feel like the standard we expected. There were cracks in the walls and the blinds were ripped, which made the room feel poorly maintained. One of the most frustrating thing was the towel policy. If your pool towel became wet, you could not exchange it for a clean, dry one until after 5pm. This is completely impractical for an all-inclusive resort. Nothing was delivered to the room. When we requested something, we were simply told to go a get it !!