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Franklin Vacation Packages

Great experience it was more than we ever expected

I would love to give this place a higher rating. It’s a beautiful, fairly new property, but the overall cleanliness and upkeep fell short of what I expected. A couple of trash bags were left in the hallway for several days. By the third day, my husband took them outside because we were concerned about odors and pests. The outdoor trash bin was overflowing throughout our weeklong stay. We were also given only a few towels and limited supplies to wash them. One thing to know before booking is that there’s no elevator. Our room was on the third floor, so carrying our luggage and other belongings up and down the stairs was a challenge. This place has five-star potential. With more consistent trash removal, daily cleaning of the floors and hallways, a few paint touch-ups, and enough towels for longer stays, the experience could match how beautiful the property is.

Awesome, clean, great location, good value. My go-to place to stay in Nashville.

Check in is self kiosk and staff at counter were not very helpful … one staff member was amazing on morning of check out. Elevator access code was not sent to us and took forever for staff to tell us how to do it . There was multiple people struggling with us upon arrival looking up info on phone and no one could find it . Good location , pool closed we didn’t know till three days prior to arrival, room was clean but not spotless, missing blow dryer in mind but my friends had one in theirs so we made it work