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Franklin Park Vacation Packages

Clean, quiet, decent food, friendly staff and nice rooms. Close to several places to eat and local entertainment. Not sure what else anyone would expect from a hotel.

Location

Amazing location, great helpful staff, comfortable rooms. I will come back.

The property was very clean, and the staff were friendly and welcoming. It’s in a great location, within walking distance of many of the main attractions, restaurants, and other points of interest.

Property is showing its age and not modern.

Staff was amazing, we had a single king bed corner suite with a separate room that has a pull out bed from the couch. It was a perfect setup for us because the kids had their own little room with their own tv and everything. The pullout couch bed was very uncomfortable, but we kinda figured it wouldn't be the best in the first place so that was alright. The king bed was pretty good, no complaints there... What we disliked was that the room was not properly cleaned before us. They didn't vacuum, there were beer caps and change on the floor. The toilet was for sure not cleaned after the last guests in the room because it was pretty bad. There were only two bath towels which wasn't a big deal cause they brought us more and they also brought us a microwave after asking, that was pretty nice. The really stupid thing with the king bed room was that the TV is literally all the way over to the left mounted on the wall where you couldn't see it very well while laying in bed... It is really really stupid if you see what im talking about here. Imagine laying in bed at a $300 a night hotel and you and your wife are trying to watch a TV thats WAY over on the left side of the room... Its actually comical how the set up is... Valet parking is insane at $90 a night so I would recommend finding parking elsewhere around the hotel if you can. Overall it was a OK stay, nothing incredible and definitely not worth the $300 plus $90 parking...

Staff was welcoming. Continental breakfast was above average. We stayed in a 2bdr/2ba suite and just had a couple of minor annoyances with the room. The shower head was seemingly broken and there was cardboard folded and wedged in so that it would stay on the rod. If you touched it at all, it'd just fall off. The sink sprayer also did not stay up at the base of the faucet - it just dangled there in the sink. It made it a slight pain to do dishes. Neither problem was the end of the world, but attention to detail and the little things can be impacted. Upon checking in (stayed Wed-Mon), we had asked for room cleanings (towels, bedding, and trash) for Friday and Sunday. They only did that Friday. We had to call the front desk for towels ourselves after getting back to the room from a full day of being in 100 degree weather and sweating to find we had no clean laundry. Again, not the end of the world but it caused disappointment after having a much better experience there the year prior.

Staff was very friendly and helpful, room had an amazing harbor view, and everything was clean and well tidy. Great location on the pier and we were able to walk downtown which was about a mile away.