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Avani Frankfurt City Hotel

4.5 star property

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Lobby
Daily buffet breakfast for a fee
Superior Room | Hypo-allergenic bedding, pillowtop beds, minibar, in-room safe
Lobby
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Gym
  • Business services
$119
includes taxes & fees
Feb 15 - Feb 16

Explore the area

View in a map
Vilbeler Str. 2, Frankfurt, HE, 60313
  • Place, MyZeil
    ‪5 min walk‬
  • Place, Römerberg
    ‪11 min walk‬
  • Place, Alte Oper
    ‪14 min walk‬
  • Airport, Frankfurt (FRA-Frankfurt Intl.)
    ‪14 min drive‬

Room options

View all photos for Premium Room

Hypo-allergenic bedding, pillowtop beds, minibar, in-room safe

Premium Room

  • Sleeps 4

Superior Single Room

  • Sleeps 1

View all photos for Standard Room

Standard Room | Hypo-allergenic bedding, pillowtop beds, minibar, in-room safe

Standard Room

9.2 out of 10
Wonderful
(41 reviews)
  • 249 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Standard Single Room

Standard Single Room | Hypo-allergenic bedding, pillowtop beds, minibar, in-room safe

Standard Single Room

9.6 out of 10
Exceptional
(5 reviews)
  • 214 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Room

Superior Room | Hypo-allergenic bedding, pillowtop beds, minibar, in-room safe

Superior Room

8.4 out of 10
Very good
(18 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Suite

Hypo-allergenic bedding, pillowtop beds, minibar, in-room safe

Suite

  • 377 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Suite (Extra Bed 2 adults + 2 children)

Hypo-allergenic bedding, pillowtop beds, minibar, in-room safe

Suite (Extra Bed 2 adults + 2 children)

10.0 out of 10
Exceptional
(3 reviews)
  • 377 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds OR 4 Twin Beds

View all photos for Premium Room XL

Hypo-allergenic bedding, pillowtop beds, minibar, in-room safe

Premium Room XL

  • Sleeps 4

Suite

  • Sleeps 2

Premium twin Room XL

  • Sleeps 2

View all photos for Premium king Room XL

Hypo-allergenic bedding, pillowtop beds, minibar, in-room safe

Premium king Room XL

  • Sleeps 2

View all photos for Deluxe Room

Hypo-allergenic bedding, pillowtop beds, minibar, in-room safe

Deluxe Room

10.0 out of 10
Exceptional
(3 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Room (Extra Bed 2 Adults + 2 Children)

Hypo-allergenic bedding, pillowtop beds, minibar, in-room safe

Deluxe Room (Extra Bed 2 Adults + 2 Children)

9.6 out of 10
Exceptional
(4 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Room, Balcony

Hypo-allergenic bedding, pillowtop beds, minibar, in-room safe

Deluxe Room, Balcony

  • 441 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, Balcony (Extra Bed 2 Adults + 1 Child)

Hypo-allergenic bedding, pillowtop beds, minibar, in-room safe

Deluxe Room, Balcony (Extra Bed 2 Adults + 1 Child)

9.0 out of 10
Wonderful
(2 reviews)
  • 441 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, Balcony (Extra Bed 3 Adults)

Hypo-allergenic bedding, pillowtop beds, minibar, in-room safe

Deluxe Room, Balcony (Extra Bed 3 Adults)

  • 441 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Room

Hypo-allergenic bedding, pillowtop beds, minibar, in-room safe

Family Room

  • 280 sq ft
  • Sleeps 2
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Family Room (2 Adults + 2 Children)

Hypo-allergenic bedding, pillowtop beds, minibar, in-room safe

Family Room (2 Adults + 2 Children)

  • 280 sq ft
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Family Room 2A2C

Hypo-allergenic bedding, pillowtop beds, minibar, in-room safe

Family Room 2A2C

  • Sleeps 2

Suite With Extra Bed

  • Sleeps 4

Superior Twin Room

  • Sleeps 2

Premium King Room

  • Sleeps 4

View all photos for Standard Individual

Hypo-allergenic bedding, pillowtop beds, minibar, in-room safe

Standard Individual

  • Sleeps 1

View all photos for Deluxe Room

Hypo-allergenic bedding, pillowtop beds, minibar, in-room safe

Deluxe Room

  • Sleeps 2

View all photos for Deluxe Room With Balcony

Hypo-allergenic bedding, pillowtop beds, minibar, in-room safe

Deluxe Room With Balcony

  • Sleeps 2

View all photos for Standard Room

Hypo-allergenic bedding, pillowtop beds, minibar, in-room safe

Standard Room

  • Sleeps 2

View all photos for Family Room

Hypo-allergenic bedding, pillowtop beds, minibar, in-room safe

Family Room

  • Sleeps 2

View all photos for Deluxe Room With Balcony 2A1C

Hypo-allergenic bedding, pillowtop beds, minibar, in-room safe

Deluxe Room With Balcony 2A1C

  • Sleeps 2

View all photos for Deluxe Room With Balcony 3AD

Hypo-allergenic bedding, pillowtop beds, minibar, in-room safe

Deluxe Room With Balcony 3AD

  • Sleeps 3

View all photos for Deluxe Room 2A2C

Hypo-allergenic bedding, pillowtop beds, minibar, in-room safe

Deluxe Room 2A2C

  • Sleeps 2

View all photos for Suite 2A2C

Hypo-allergenic bedding, pillowtop beds, minibar, in-room safe

Suite 2A2C

  • Sleeps 2

Superior Room

  • Sleeps 2

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About this property

Avani Frankfurt City Hotel

4.5-star Frankfurt hotel, connected to a shopping center in Innenstadt
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a sauna, a 24-hour business center, and coffee/tea in a common area. Change of towels is available on request.
Avani Frankfurt City Hotel offers 256 accommodations with minibars and espresso makers. Accommodations offer separate sitting areas. Beds feature pillowtop mattresses. A pillow menu is available. Premium satellite television is provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a fitness center.
Avani Frankfurt City Hotel features a sauna and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary.

Business-related amenities at this 4.5-star property consist of a 24-hour business center and 5 meeting rooms. Event facilities measuring 312 square feet (29 square meters) include conference space. This luxury hotel also offers multilingual staff, tour/ticket assistance, and coffee/tea in a common area.

Avani Frankfurt City Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 11:00 AM.
Avani Frankfurt City Hotel has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Offsite parking available (EUR 28 per day)
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 22 to 24 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 312 square feet of conference space
  • 5 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 100% renewable energy
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2003
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 47-inch TV with premium cable/satellite channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Limited room service
  • Minibar

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: EUR 45
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 55 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 50.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 22 to 24 per person
  • Nearby parking fee: EUR 28 per day (33 ft away)
  • Pet fee: EUR 30 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 45 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Property is also known as

Frankfurt NH City
Hotel NH Frankfurt City
Nh Frankfurt City Hotel Frankfurt
Nh Hotel Frankfurt
Nh Hotels Frankfurt
NH Collection Frankfurt City Hotel
NH Collection Frankfurt City
NH Collection Frankfurt City

Avani Frankfurt City Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 396 out of 617 reviews
Rating 8 - Good. 139 out of 617 reviews
Rating 6 - Okay. 51 out of 617 reviews
Rating 4 - Poor. 20 out of 617 reviews
Rating 2 - Terrible. 11 out of 617 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Emily

Stayed 2 nights in Nov 2025

6/10 Okay

lawrence, Brooklyn

Business traveler
Liked: Cleanliness
Some of the staff was rude
Stayed 4 nights in Oct 2025

10/10 Excellent

Max

Liked: Cleanliness, amenities, property conditions & facilities
Clean, well-located hotel with great staff.
Stayed 1 night in Oct 2025

10/10 Excellent

Jose, Miami

Liked: Cleanliness, amenities, property conditions & facilities
Room size and hotel location.
Stayed 2 nights in Oct 2025

8/10 Good

Luzelena

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was given a very well equipped handicap room that I was able to change, not the best approach to use a room when they may be a customer later needing it :(
Stayed 2 nights in Oct 2025

4/10 Poor

Heather

Traveled with partner
Disliked: Amenities
Very noisy due to disco and beds very hard and uncomfortable
Stayed 2 nights in Oct 2025

6/10 Okay

Megan

Business traveler
It was just OK. Stayed here before it was rebranded as Avani. Did not appear overly clean this time. Getting very dated. Was just an OK stay.
Stayed 1 night in Oct 2025

10/10 Excellent

Darren

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent short stay

A clean and tidy hotel with good rooms and comfortable beds. Breakfast is a buffet style offering a variety of hot and cold food.
Stayed 2 nights in Oct 2025

2/10 Terrible

Adaeze

Traveled with pets
Liked: Cleanliness
Disliked: Staff & service, amenities
This hotel has very dishonest front desk managers who lie to ensure you don’t receive any Expedia benefits/perks. I found the hotel unsafe as people constantly smoke and drink outside the hotel in the evening and leave broken glass bottles outside the hotel
Stayed 2 nights in Oct 2025

10/10 Excellent

jose

Liked: Cleanliness, staff & service, property conditions & facilities
Did not get a balcony and was lucky that I didn’t get charged for two booking. How did Expedia finalize my first try at booking when I lost internet half way through this booking. I had not given credit card details and didn’t receive a confirmation. Only got confirmation for second booking. Could have cost me a lot of money.
Stayed 3 nights in Oct 2025

10/10 Excellent

Kendra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice comfortable room and helpful staff. I noticed an outlet in the bathroom wasn’t working and they fixed it the next day. Breakfast was amazing!
Stayed 3 nights in Oct 2025

10/10 Excellent

Quan

Liked: Cleanliness, staff & service, property conditions & facilities
Room is clean staff is nice just a little noisy, typical for central location.
Stayed 2 nights in Oct 2025

10/10 Excellent

Sukandi

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The receptionist Mr Asis is very professional and kind. He explained everything important and where to visit around. Also he gave free breakfast though out my visit as courtesy.
Stayed 3 nights in Oct 2025

10/10 Excellent

Jean-Yves

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place especially for the price
Stayed 1 night in Oct 2025

8/10 Good

Oleg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay at This Hotel!!!!!!!!!

The hotel was extremely nice. There are many useful amenities, such as the bar, dining room, gym and sauna rooms. The rooms are well appointed. They included a safe, coffee and tea bar, refrigerator, and amazing bathrooms and well organized wardrobe cabinets. More importantly however, was the staff. I cannot say enough about the front desk manager who assisted me during my stay. I know I will misspell his name, so please forgive me. His name began with a Y, I want to say his name was Ysev. He had intimated he was from Turkey. This front desk manager was just absolutely amazing!!! He was the most incredibly helpful person. He truly went above and beyond with help at the front desk. He was knowledgeable regarding he surrounding area, he was able to help me read some food labels in German, and was a really nice person. While the hotel itself is amazing, it was his personable service at the front desk from this manager that really made my stay in Frankfurt. I stay at different hotels all over Europe. I VERY HIGHLY RECOMMEND THIS HOTEL, as well as a stay in the beautiful city of Frankfurt. You will not be disappointed.
Stayed 4 nights in Oct 2025

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast. Big rooms. Superb location with parking across the street.
Stayed 1 night in Oct 2025

10/10 Excellent

Phil

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Generous sized rooms in a nice central location. Extensive shopping and restaurants close by. Service was very good. Friendly staff. Will stay here again.
Stayed 2 nights in Oct 2025

8/10 Good

Sokdavorn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was very spacious and clean. The location was ideal as it was near the metro, restaurants, and shopping.
Stayed 2 nights in Sep 2025

10/10 Excellent

Priyankar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

10/10 Excellent

Filippo

Stayed 1 night in Sep 2025

6/10 Okay

Rely

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean with the coffee machine and a tea pot. basic staff that is needed. The
Stayed 1 night in Sep 2025

8/10 Good

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was hot and temperature was controlled by hotel. Hotel was fine, definitely not a 4.5 star as advertised on Expedia. Expedia should be more careful allowing a hotel to advertise as a 4.5
Stayed 1 night in Oct 2025

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities

Poor planning

Big event on and the staff cared more about that than our one night stop over. The room we where given was direcctly abouve this large event so very noisey
Stayed 1 night in Sep 2025

10/10 Excellent

Lisa M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a nice hotel in a convenient location.
Stayed 2 nights in Sep 2025