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Franconia Vacation Packages

Quaint German Hotel. Great restaurant. We had a fantastic dinner the night of check-in. Unfortunately, we did not stay as we encountered what looked like cockroaches in our room and when we approached the front desk were told "they are not cockroaches" "they are wood bugs from the garden". In this day and age with the internet giving identification capabilities instantly I read "cockroach" and was on the way out. The girl at the front desk then gave me a room in the front of the Hotel w/o a "Garden Room" window. This room had been smoked in and with my asthmatic condition I could not stay especially when I found the same bugs under my nightstand. Come to find out (when I got back stateside) these are Ectobius vittiventris. the Amber Wood Cockroach, Amber Forest Cockroach, or Garden Cockroach. Which are not a storage pest, and completely harmless to humans as they feed only on decomposing plant. Without window screens and no A/C they will be there. I went back the next morning (after finding a great clean bugless hotel at midnight a short drive away) asking for a refund and was summarily dismissed and denied. I did not stay in the Hotel nor eat the "great breakfast" I paid for. Had the management (very combatant) not been insistent the bugs were not cockroaches; and better informed me, I would have stayed and not lost close to a thousand dollars!

Best hotel in Munich with a great location. Super helpful and friendly staff in the heart of Old Town. Would recommend to all.

Our stay was great! Rooms small but comfortable! The breakfasts were wonderful! Huge selection! Friendly staff & very helpful! Only complaint was that the pillows were flat & uncomfortable! They should be replaced!

The room was beautiful and was spacious. We had a king bed (2 twins pushed together) and they rolled in a 3rd twin bed for us. More than enough room for all of us. It was quiet and clean, easy to get to from airport. Would definitely stay there again.

The staff, location, and amenities that we expected were all good. The food was just okay. Besides that, the quality of the room was very bad. Not enough hangers for two people on a four day work trip, no air conditioning, a fan to cool down that was incredibly noisy, and a shower where there was no proper place to hang the shower head. We had to keep the window open all night. The room rate we paid was not at all worth the quality of the room. I am sure the hotel raised their standard rates with the Automechanika convention in town.