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The hotel and staff easily deserve 5 stars across the board. BUT, hotel gets an "F" for charging guests who arrive by bicycle extra. I was shocked to find out that Grand Hotel Normandy charges a €5 fee to store your bicycle overnight in a makeshift shed outside the hotel. I travel frequently by bike to visit new places and stay in excellent hotels, and have never encountered an extra charge for on-site bike storage! Nor should a hotel ever do that! Grand Hotel Normandy, you ought to discontinue this practice immediately. A hidden "bicycle tax" is unacceptable for a hotel of this caliber, and will deter me from ever going back or recommending the hotel.

The room was large and very nice with great amenities. We also really enjoyed going to the private and shaded garden with a glass of wine to relax in peace and quiet.

Lovely and accommodating staff. Everyone was so friendly and helpful. While the view from our room was amazing (over canal) the room was a bit small and dated.

Great location, huge suite with ability to open windows. Showing its age and bed could be more comfortable,

Quiet location but easy walking distance to main attractions, restaurants etc. Good breakfast. Would recommend to friends and would be very happy to return

This location was perfect!! Staff was so friendly and gave us a great outline on the map of where to checkout! We walked everywhere and had a blast. Would definitely stay again! There was an awesome restaurant just steps away that you can have a night cap at!

excellent bed, amazing breakfast, very kind staff

Excelente ubicación , excelente servicio. Servicio de café y té sin costo . Super recomendable