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This hotel kept our money and still hasn’t refunded us. We booked through Expedia and when we called to let them know that we were there to stay with them they said they didn’t have room for us , we’re trying to get our money back. They are not responding to us or to Expedia’s emails. All we want was a refund, terrible terrible customer service do not stay at this Hotel

A clean and pleasant hotel. Close to water bus transportation. The staff are highly professional and helpful.

The site is well placed, the staff are welcoming, and the breakfast is solid.

Nice staff. Relaxing location. We had to leave before breakfast started, so the staff helped us out with breakfast boxes to go. The breakfast box could be better for the price, but overall was great.

Lovely hotel on the grand canal. Staff were extremely helpful and the hotel was beautiful. only small issue was that some of the plugs were not working well to charge the phone.

This property by far exceeded my expectations. We stayed in Fico. The design of the apartment was impeccable - modern style allowed to rest and unload mentally after a busy day of sightseeing. Every detail was conveniently thought through. Kitchen had all necessary appliances and condiments to make meals if we wanted to. Very comfortable beds. Our apartment had two bedrooms and two baths which was perfect for our family of 4. Valentina contacted us 2 days before our stay to speed up our check-in process and make it as smooth as possible. Alvize greeted us when we arrived and showed us around the property. Having laundry was a huge bonus after 10 days of traveling in Italy. Dream location too! Walking distance to San Marco Basilica and Doge Palace, but miraculously, our street was quiet and away from tourists' crowds. Cherry on top was the church around the corner were we attended Vivaldi concert by Interpreti Veneziani. It was best Vivaldi performance I heard in my life (as a professional musicians myself I've heard a lot of great performers). If in Venice I will only be staying at this property.