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Fort Collins Vacation Packages

We checked in at 8pm after a long drive and never got a code to get into our room till 10:20 pm called, text, drive around for 2 hours. Finally at 10pm we had to check in at a different hotel because no one was helping us and it was late and our child needed to go to bed. They refused to give a refund because that is their policy. Yet their policy also says they will text the room number and door code once you check in. Not 2.5 hours later will they send a code. If you want a place to actually stay dont stay here. Poor customer service and not helpful when they screwed up on their end. Also expedia was no help either and dont help their customers out with booking problems. Have documentation from both hotel and expedia and no help

Kris runs a great facility!

I would definitely will come back,very friendly staff!! Latinos are always happy !

great locution good food great people working clean room good layout

Facility was wonderful. So cozy, comfortable and welcoming. Parking was a little bit of an issue and my phone wasn’t working to check my email for instructions to obtain access, but a local home owner allowed us to connect to their WiFi and we were able to contact the property owner. I highly recommend this location, just make sure you have printed instructions before arriving.